Más filtros

La zona non si spegne

Gmultis
Actualizado 2024-07-17 16:29:38 UTC 

Quando collego la valvola la zona resta alimentata a 24 v anche quando finisce il ciclo. Quindi non smette di irrigare anche con la spia di colore verde.

Senza la valvola invece la tensione torna 0 volt.

Cosa può essere il problema

Ver: 1804   Respuesta: 2

Bug in Smart watering Algorithm

texan4ever521
Actualizado 2024-07-16 18:53:40 UTC 

I would like to know how to get a serious bug in the smart watering algorithm resolved.


I live in north Dallas.  All of our soil is clay.  Most yards (like mine) have Bermuda grass, which is extremely drought tolerant.  This grass grows roots several feet deep and can survive with zero watering for 3 weeks after a downpour that saturates the clay.  (I can show you green grass in a yard that is hard as a rock)  During mid July to mid September the average low is 80 and the high is over 100.  Bermuda grass will go dormant(not dead) if not watered during summer.  You can easily keep the yard looking decent with only 10 minutes of watering per week.


I bought my house in 2020 and it came with a Netro.  After a summer of use, my wife and I failed to look at the auto-pay CC card water bills.  We had accidently spent thousands of dollars on yard watering during the summer. (I can show the water bills)!  (FYI, I had each zone set to the max ECO level)  Instead of buying a new timer, I changed smart-zone to basic instead of advanced and setup very detailed schedules.  


My timer got hit by lightning back in May.  I bought a new one and set it up.  I failed to notice that the default value for new zones is "smart zone enabled with advanced setting".  Even though I had set up manual programs the timer found 'loop holes'.  The advanced mode was watering some zones as much as 70 minutes in 1 WEEK!  (compared to previous 10 min a week).  My water bill went from $160 to $400 ( at least I caught it before it got to $800 again).  


This bug has literally cost me thousands of dollars with a feature that is supposed to be saving me money.  I am not asking for compensation, it was my mistake that that I failed to look at the schedule and CC auto-pay.  


But this bug is ridiculous.  


How do we get the following implemented:

1) Global setting for water conservation (impacts all zones) that limits the max per week and max per month that a zone can be watered 

2) Budgets inside manual programs that will set limits for max per week and max per month.

3) expand frequency for programs to be across 14 days instead of 7 days

4) notifications from app that informs owner of minutes watered per week and per month.

 

Thanks

Ver: 1770   Respuesta: 0

Problem with irrigation time

Daniel Encinas
Actualizado 2024-07-12 10:43:36 UTC 
Hello, I have owned a Netro Sprite programmer for several years.

The problem I have is that it programs the phases intelligently and if it indicates that it has to water for 10 minutes. It only waters for about 1 minute but the app shows that it has watered for 10 minutes. The garden is drying out and I don't know what to do.
This happens to me in all irrigation phases. If I program it manually the same thing happens to me. If I try it twice, the second time it takes even less time to water.
I have connected the transformer directly to the phase, bypassing the programmer, and it works correctly.
Reviewing its problems section, I found a similar one in which it says to look at the 24 volt voltage. (which is correct, around 30 volt) and the resistance in ohms of more than 20 (around 30 ohmios). It also says that there the programmer has a recoverable fuse.

What can I do?


Thanks

Ver: 1844   Respuesta: 1

Manual watering beta

Lynn johnson
Actualizado 2024-07-10 04:17:16 UTC 
So I like the idea of being able to manually water when I want especially on really hot days but the battery aftervthe second day dies and never charges more then 10 to 15 percent even in full sun for 10 hours. Would be nice if it charged faster and had a better battery or less drain in that mode.
Ver: 1860   Respuesta: 1

Cannot find master solenoid valve

kvschlegel
Actualizado 2024-07-06 22:46:35 UTC 
None of the zones are watering when the app says it's watering. I measured each zone when active and each read 28 AC. When testing the resistance, the readings were jumping all over the place for each reading. This is leading me to believe there is an issue with the master solenoid valve. However, there is no wire that connects to the M slot on the controller. Looking around the house for any of the underground boxes, I have not been able to find the master solenoid. Attaching pictures of what I have found. Any help greatly appreciated.
Ver: 1978   Respuesta: 2

Start two Zones at the same time

Timmmee
Actualizado 2024-06-22 18:15:57 UTC 

Dear netro team,

I missing the function that I can open two zones at the same time.  If this is possible you could combine different valves.

This would be a huge advantage.


Thanks for your response. 

Ver: 1762   Respuesta: 1

Pixie Hose Faucet Timer

Robert Greenwood
Actualizado 2024-06-06 22:42:03 UTC 
When I put a fully charged battery in the timer, the white light comes on. I press the button to try to link with the WIFI router, nothing happens. I never see a white flashing light. If I press the button again a steady red light comes on. I have another Pixie and it links quickly with the router and works well so I know the WIFI router is working well but it never sees the water timer that is not working. 
Ver: 1795   Respuesta: 1

Where to see Whisperer data collected in the Netro App ?

JDo REY
Actualizado 2024-06-07 09:01:29 UTC 

Where to see Whisperer data collected in the Netro ?


Ver: 1917   Respuesta: 2

My zone is leaking water even when it’s not running.

kgonzales
Actualizado 2024-06-12 03:11:04 UTC 
What should I do? Water is leaking out of my zone 5 only when they aren’t being used creating giant puddles in my yard. Any help?
Ver: 1795   Respuesta: 2

My New Whisperer 2 doesn't switch on

JDo REY
Actualizado 2024-06-12 16:24:26 UTC 

My New Whisperer 2, after worthing fine for 2 days connected in the garden, now doesn't switch on any more, even after USB charging (showing full charge green light near the USB socket). It's offline and nothing happens when pushing the power button once, for 3, 5, 10, 25, 30 seconds.

What do you think ?

Ver: 1832   Respuesta: 1

Orario programma intelligente

Mattia Forti
Actualizado 2024-06-14 16:13:19 UTC 

Salve, imposto in PREFERENZE due cornici di irrigazione. 

Dalle 3 alle 9

Dalle 23 alle 24

Il programma intelligente continua ad irrigare alle 18.

Salvata più e più volte questa impostazione di orario ma continua ad irrigare spesso alle 18.

Come risolvere?

Ver: 1799   Respuesta: 1

Changing order of zones

Sasha Obradovic
Actualizado 2024-06-15 02:06:31 UTC 
Hello, can you please tell me is there possibility to switch order of zones how they appear in the menu
Ver: 1713   Respuesta: 1

Change whisperer mode

Jure
Actualizado 2024-06-15 11:33:22 UTC 

Hi!


What is the proper way for changing Whisperer from standalone mode to adding it to my Netro Pixie or Sprite?


Thanks! 

Ver: 1926   Respuesta: 1

Need a notification, other than in calendar, when watering doesn't work.

Jake Tanner
Actualizado 2024-06-16 22:53:34 UTC 

Apparently there are times when the wifi connection to one of our Pixie devices is not reliable.  Yes, I should work on that.  However, it has worked flawlessly in the past, and this is something new.  Nonetheless, when the water schedule fails because of no wifi signal, there should be some kind of notifcation OTHER than having to open the app, go to the calendar, and look for the tiny red icon.  The app is right there on the phone, and could generate a notification.  The app has the email address and could generate a notification.  The current method is borderline dysfunctional, and mostly useless.


The main screen can say "Watered 10 hours ago"  .. but the calendar OBVIOUSLY shows that that even did not happen.


  


Ver: 1851   Respuesta: 1

Weatherflow Tempest PWS Weather Provider

cseward
Actualizado 2024-06-17 19:59:17 UTC 

I noticed that Weather Flow PWS was added as a weather provider for Netro and successfully linked my Weather Flow Tempest with my Netro Pixie Z1+Hub+Whisperers.  However I have a few questions:


1) There seems to be no way to remove or change the link to Weatherflow, like selecting another station.  Can you add a way to do that?  


2) Since linking to Netro, I have changed the name of my Tempest Device on their platform from the default serial number to a descriptive name, but Netro still shows the old name for the device when I click on it in the Weather Provider menu, is that a problem, or are they still linked?  (and if it is a problem, how can I update the link?)


3) What data is actually pulled from Weatherflow?  The forecast shown in the Netro app does not line up exactly with what my tempest shows, nor do the rainfall totals on the discover tab.  


4) I have also linked my Tempest with Weather Underground and can use them as a Weather Provider instead.  The Netro app says Weatheflow PWS shares 9 days of forecast and 1 day of history, while Wunderground PWS shares 7 days of forecast and 7 days of history.  I prefer not relying on an additional middleman to link my tempest to Netro, but is it better to have the additional history or additional forecast?

Ver: 1817   Respuesta: 1

network error

paolo cellini
Actualizado 2024-06-18 10:24:07 UTC 

Hi

i have a Netro app

on ios with a 12 station 

Starting this morning i receive a 

Network error message


i restarted/ re connect

same message


May i need a new firmware ? 

Ver: 2106   Respuesta: 3

Where is the documentation on how to use the app?

Lance Blaise
Actualizado 2024-06-20 03:41:17 UTC 
Where is the documentation on how to use the app? I have no clue how to set my own schedule or how to use the smart scheduling... I can't find anything on how to use this app at all and it's pretty confusing. I am looking at the app and it seems to have smart watering enabled, but there are times where it's skipping 3 days randomly and there is no rain that is supposed to take place on those days, so no clue why it's skipping those days. Can someone direct me to where the documentation is for using the app?  Thank you. 
Ver: 1847   Respuesta: 1

Netro Sprite offline

David Domingues
Actualizado 2024-06-20 06:58:04 UTC 

Hello,

Since 2 days now, my netro Sprite is offline.

The light is solid  but quickly blinks each 6 seconds.

What should I do?

Are Netro servers online?

Thank you,

David.

Ver: 1813   Respuesta: 1

Red dot

Jean Paul Lasserre
Actualizado 2024-07-03 18:53:21 UTC 
What is the significance of a red dot next to the green bell ? 

Do not see anything anywhere and have not received any notice.

Thanks

Ver: 1803   Respuesta: 1

Adjusting for tree cover

Steve M
Actualizado 2024-06-30 23:47:30 UTC 
Much of my non-lawn landscape area is sheltered by heavy tree canopy, meaning light rain does not reach the ground in the same amount that weather apps might report. If I find that smart zones are not getting enough water, how would I tweak the zone settings?
Ver: 1824   Respuesta: 1