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Time

Silvano Scotto
Actualizado 2025-09-10 23:18:59 UTC 

My system is connected to a 500 liter tank. If I turn on both zones, it empties in 13 minutes.

In the application there is no possibility to program the maximum irrigation time for each individual area. I want you to work at most 13 minutes!

Ver: 423   Respuesta: 1

Centralina non funziona

gsciurba
Actualizado 2025-09-09 19:23:32 UTC 

Buongiorno,

ho riscontrato un problema con la centralina Netro Sprite-6.
Il dispositivo risulta online e sembra funzionare regolarmente, tuttavia non attiva nessuna uscita: né la master né le due zone configurate. Ho provato ad attivare manualmente tutte le zone, ma senza successo.

Ho effettuato alcune verifiche:

  • la tensione in uscita è sempre di circa 11 V AC su tutte le uscite;

  • la centralina è stata utilizzata pochissimo, solo con le zone master e 1–2;

  • non sono presenti segni visibili di bruciatura o danni hardware.

Da quanto riscontrato, sembrerebbe un problema software, poiché l’hardware appare in buone condizioni.

Resto in attesa di un vostro gentile riscontro e supporto.

Grazie per l’attenzione.

Cordiali saluti,
Giuseppe Sciurba


Ver: 487   Respuesta: 1

Netro spark no work

Fernando Bravo Calatayud
Actualizado 2025-09-04 08:25:22 UTC 
I've had a Netro Spark 8 working without any problems since last year, but a few days ago it disconnected from the Wi-Fi and stopped working. I tried the reset button as indicated in the instructions, but there's no way to reconnect it. What else can I do? Thank you very much
Ver: 979   Respuesta: 1

Garden Bib

Grant Sullivan
Actualizado 2025-04-22 22:01:02 UTC 
Tema: General
Our landscaper installed a 4 zone sprinkler system and put a garden bib on zone 4 with a faucet Is there a way I could keep zone 4 on all the time so the faucet can work all all times?
Ver: 2824   Respuesta: 1

Netro offline

Brett Gardner
Actualizado 2025-01-20 00:02:43 UTC 

As previous question, netro showing offline, but green on box. Not watering.

Have reset network and reconnected. Same.

Suggestions?

Hard reset?

Regards

Brett

Ver: 3448   Respuesta: 1

Request for Advice on Improving Water Pressure for Netro Pixie Irrigation Timer

Andrea DS
Actualizado 2025-04-22 12:33:21 UTC 

Hello,

I would like to ask for advice on how to improve the water pressure for my Netro Pixie irrigation timer.

Here are the details of my setup:

  • The water is stored in a cistern with a capacity of one cubic meter (1 meter x 1 meter x 1 meter), equivalent to 1,000 liters.
  • The Netro Pixie smart timer is installed three meters below the tap of the cistern.
  • When the timer opens, only a small amount of water flows out.

How can I improve the water output and quantity? Are there any adjustments or solutions you would recommend?

Thank you very much for your help!

Ver: 2723   Respuesta: 1

24 hrs

Eric Jonsson
Actualizado 2025-04-19 08:19:24 UTC 
Hello, Here on Europe we use 24 hrs instead of 12 hrs pm/am, where can I change to 24hrs in the Netro App, also it shows wrongly morning instead of evening according to  program 
Ver: 2859   Respuesta: 1

Google Home Assistant

Eric Jonsson
Actualizado 2025-04-19 07:46:16 UTC 

Hello, I use Google Home Assistance for all my appliances in my smart home.

Is there any way to connect my Netro Spark 16 to my Intelligent home control, or any else like SmartThings etc etc?

Eric

Ver: 2635   Respuesta: 1

Programa que se ejecute en más de un horario

sdt_babel
Actualizado 2025-04-08 17:57:42 UTC 
¿Es posible en un Programa manual que se repita en más de un horario al día?. Sólo he podido indicar en cada programa una hora de inicio y una hora de fin, me gustaría en ese programa que se lanzase una vez por la mañana y otra vez al final de la tarde
Ver: 2863   Respuesta: 1

Why isn’t the Pixie off by default?

Matt
Actualizado 2025-04-08 16:25:11 UTC 

Hi,

Just got a Pixie for my balcony drip system (used to have a Gardena un-smart controller). As soon as I installed it, water was running through it! Why is not off by default and why isn’t there a simple start/stop button on the app (in case of emergency)? I don’t want my neighbors underneath complaining it’s dripping water all over the place because of an issue with the smart watering system that couldn’t be easily stopped!

Ver: 2696   Respuesta: 1

Pixie unable to connect to the internet

Robert Greenwood
Actualizado 2025-04-06 18:47:24 UTC 

I  bought a new Pixie and I connects with my router, it does not connect to the internet. The suggestions in the directions do not solve the problem. Any suggestions?

Ver: 2688   Respuesta: 1

New Whispere

Jean Paul Lasserre
Actualizado 2025-03-31 21:05:02 UTC 

Have a whisperer working fine.

As the battery of my second one could not be charged (even by cable) bought a new one.

The new whisperer is blinking white, the phone, the router and the new whisperer are within 3ft of each other.

Nothing happens on the appli, see only the existing whisperer not the new one.

What should I do ?

Ver: 2769   Respuesta: 1

Netro Whisperer gen2 4 zones

Luca Gennuso
Actualizado 2025-03-25 22:22:40 UTC 
Hello, please take in consideration to extend the possibility to link the whisperer up to 4 zones at least. I have 4 zones enabled on my netro sprite and the smart zones enabled and linked with the whisperer only on 3 of them. How can I setup all the 4 zones to follow the same smart program? Now the 4th zone (not linked with the whisperer) can follow only a manual program or a smart zone which is different from the other 3. I would like to water the garden with all the zone at the same time.
Thank you 
Ver: 2989   Respuesta: 1

Whisperer plant sensor, not showing up in app

Mike Carey
Actualizado 2025-03-02 17:48:24 UTC 
I have tried to access my whisperer plants sensors, but they do not show up in the Netro app. What do I need to do to rectify this?
Ver: 2942   Respuesta: 1

Kata Cserni
Actualizado 2025-05-13 15:32:11 UTC 
  1. How can I set an irrigation schedule without WiFi? I have a rental house that is not occupied ( no Internet service) , but I would like to create an irrigation schedule. I app allows me to connect for test run, but not to set new schedule. 
Ver: 2504   Respuesta: 1

API Error 4 - even with the example Device key

W4MSolutions
Actualizado 2025-01-23 17:32:49 UTC 

We are using your API example, where ABCDEFG is the device key.
Using this example, we're getting the following error returned: {"status":"ERROR","meta":{"time":"2025-01-23T10:15:30","tid":"1737627330_uXNP","version":"1.0","token_limit":2000,"token_remaining":1993,"last_active":"2025-01-23T10:15:30","token_reset":"2025-01-24T00:00:00"},"errors":[{"code":4,"message":"Invalid sensor","params":{}}]}, 


It is the same when we use the actual device keys for our Sprite and Whisperers 2.


Could you please help understanding why we're getting the error number 4 "invalid sensor"?

Ver: 3399   Respuesta: 1

Discount

darla
Actualizado 2025-01-30 20:05:17 UTC 

I was offered a discount on January 24, 2025 on purchasing a New Netro Sprite 6 after mine failed.  I cannot get anyone to respond to my email.  I would like to proceed with the purchase.

Thanks,

Darla Carpenter

Ver: 3313   Respuesta: 1

Door came off the unit

Michael Riley
Actualizado 2025-02-19 19:52:51 UTC 
The door came off my spark 8 unit.  This made the electronics tape disengage from the base. How do I reattach that tape back into the slot.  I tried by hand but it seems impossible without detaching the motherboard and making more problems 
Ver: 3077   Respuesta: 1

Tiempo de riego

Doyle Farm
Actualizado 2025-03-16 17:30:27 UTC 

Cómo puedo hacer que el programador riegue más de 60 minutos. Solo me permite 60 minutos por programa

Gracias Marcelo 

Ver: 2820   Respuesta: 1

Greenhouse

Perry en Louise Mevissen
Actualizado 2025-03-22 08:43:22 UTC 
Tema: General

One of our sectors runs inside a greenhouse now. Apart from soil type and sprinkler head type, does anyone have advice how to optimise sector settings for this situation? I feel the influence of sun and normal outdoor temperature is different, and rain is completely absent in this sector. 


May I suggest to add some sector setting that it is inside a greenhouse?


Thanks

Perry

Ver: 3006   Respuesta: 1