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Unified controllers

Gianluca Spada
Actualizado 2025-06-29 20:59:51 UTC 
It would be great if for someone like me there would be an option that unifies multiple controllers into just one home so that scheduling would be much easier and avoids multiple zones of different controllers run at the same time. When programming controllers in fact, I have to keep switching programming in various controllers to see if that time is not taken by another zone of another controller. Otherwise water pressure would be a problem if two or more zone are running at the same time in different controllers. 

I hope the message is clear and I hope it will be implemented in a future release as I don’t think it would be that difficult to create. 

Thank you!
Ver: 4590   Respuesta: 1

Valve not opening

paolo cellini
Actualizado 2025-07-01 05:11:54 UTC 

I have a Netto controller 12 

It starts the water pump but not opening any valve 

Ver: 4170   Respuesta: 1

Wifi error

nvenezia
Actualizado 2025-07-02 14:51:10 UTC 

Hello,

I get this error only on a couple of zones.  See the attached photo. As you can see the zone "misc" shows error.  Any ideas 

Ver: 4727   Respuesta: 2

My programme stop after few minutes

Franck FONTANEL
Actualizado 2025-07-18 19:49:49 UTC 

When I Launch the program , it stop after few minutes…

I don’t know why ?

Ver: 4417   Respuesta: 1

Interpretation of soil moisture readings by Whisperer

Missy Bartell
Actualizado 2025-07-26 12:13:30 UTC 
Tema: General
I have two Whisperers that I move around to various parts of my graden to get comparative readings of sunlight and soil moisture.  I really do not know how to interpret the moisture readings which generally range from 50% to 98% but can be as low as 30%.  Soil type varies from a clayey loam to heavy clay.   How do I know when watering is required?  Does the meter measure the capillary water?  The adhered water?  The percentage of voids filled with water?  How does Netro calculate the percentage of water and what do the readings mean?
Ver: 2193   Respuesta: 1

Watering time

Andrew Gor
Actualizado 2025-07-23 14:36:45 UTC 
I added the Netro whisperer 2 soil sensor to my ficus pot. The sensor gives me contradictory messages. It says that next watering should be in one week but every night it sends a notification to 'water the ficus sensor's. What should I do? 
Ver: 2657   Respuesta: 1

Spark not working – won’t start valves despite all attempts

Stefano
Actualizado 2025-07-23 06:55:23 UTC 

Hi everyone,


I’ve been using a Netro Spark (8-zone model) for some time, but recently it stopped working properly.

The controller connects to Wi-Fi and appears online in the app, but when I try to start any valve (manually or via schedule), it says “communicating” and nothing happens.


Here’s what I’ve already tried:


  • Restarted the Spark multiple times
  • Performed a full reset (12 seconds on RST button)
  • Re-added the device in the app
  • Tried to trigger irrigation manually from both the app and the controller
  • Confirmed that the system works when I open the valves manually from the controller
  • Tried different power supplies
  • Connected to a mobile hotspot instead of my home Wi-Fi (same result)
  • Updated the firmware to the latest version (v3.3.0)
  • Purchased a brand new Spark controller and tested it — same exact issue



At this point, it looks like the issue is not hardware or network-related.

Could it be a firmware bug or a server-side problem?


Any help would be greatly appreciated!


Thanks in advance,

Stefano Mauri


Ver: 2744   Respuesta: 3

Issue with Netro Spark

Fabrice GOUFFRAN
Actualizado 2025-07-23 06:34:33 UTC 

Hello,


Since a few days my Netro is not receiving data from the different Whisperers connected and all of them are well connected to Wi Fi and charged. I am not able to run manual watering, only the planned ones go. It looks like there is an issue or with my Netro Spark or with the Netro Server. I am based in Italy. Please let me know. Thank you.


Ver: 2568   Respuesta: 2

Why can’t I change my zone off whipsper

Andrew Woods
Actualizado 2025-07-22 19:30:55 UTC 
My whisper smart sensor is contacted to my garden plants zone at my holiday home. The smart schedule is not working.this is due to the fact that the sensor battery says it needs charging. Obviously I can’t charge it as I am not there. But I can’t seem to find a way of disconnecting the sensor from the program and on to smart schedule 
Ver: 2496   Respuesta: 1

Change zone order

Matt Ward
Actualizado 2025-07-22 00:43:18 UTC 

Can you change the order of zones in a current program without having to create a new program?

Ver: 4875   Respuesta: 1

Problem: Spark 8 controller stuck on “in communication” when activating valves

Stefano
Actualizado 2025-07-21 21:17:23 UTC 

Hi everyone,

my Netro Spark 8 controller connects correctly to Wi-Fi and shows as online in the app. However, when I try to start irrigation manually from the app, it just stays on “in communication” and nothing happens.


I’ve already tried:


  • Using a different Wi-Fi network (even a mobile hotspot)
  • Replacing the controller with a new Spark 8
  • Restarting both the app and the device



If I activate the valves directly from the controller, they work fine — so it’s not a hardware issue.


Any suggestions on how to solve this?

Thanks in advance!

– Stefano


Ver: 4922   Respuesta: 1

Whisperer low battery alert

Jesus Sanguinetti
Actualizado 2025-07-19 15:24:34 UTC 

My whisperer used outdoor gave me an alert here thru the Netro app saying it has 19% battery remaining. What does it mean? Is the solar no longer working? Is there another way to recharge it or can the rechargeable battery be replaced?


Thank you

Ver: 4730   Respuesta: 1

Pause

Tamgar chan
Actualizado 2025-07-19 10:59:15 UTC 
When pausing a zone for any reason during watering cycle, the zone is skipped. Is there any way to pause it then resume the watering cycle in the zone that was paused?
Ver: 4731   Respuesta: 1

Spark 8 zones

Jesus Laso
Actualizado 2025-07-10 13:05:31 UTC 

Good afternoon,

How could I get The Netro app user’s manual?

I woukd like to understand all the concepts, parámeters and  options in the app

Thais in advance


Ver: 4809   Respuesta: 1

Whisperer 1 Dead

Andy Fiore
Actualizado 2025-07-03 15:13:13 UTC 

Hi,

My Whisperer 1 doesn’t show any signs of life after two weeks in bright sunlight.

I’m pretty sure the battery or charging circuit is dead after no use for over a year.

Do you offer a repair service or replacement battery?

Regards,

Andy Fiore

Ver: 4870   Respuesta: 0

1 out of 9 zones only work manually

Gyade B.
Actualizado 2025-07-03 23:32:35 UTC 

Hello,

Zone 4 out of my nine zones will only run when I manually  turn the  controller valve  in the box in the ground, and not from my metro sprite app. I tried removing and inserting the zone 4 wire in the Netro slot , but still no luck . All the other zones will run from the app except zone 4. Please help.

Ver: 4801   Respuesta: 1

Sensors missing

dano
Actualizado 2025-07-06 00:06:15 UTC 

Hello,

After the winter only one of my three sensors shows in the app.  (Twisty Baby Locust).  The other two do not, and when trying to add back in the app errors out as they are already associated with my account....how do I find them and get them back?  I have charges both to ensure good power, and waited multiple day for them to sync, but still missing.


Thanks

Dan


Ver: 4802   Respuesta: 1

WEATHER CONDITIONS - Rain

Zsolt Karman
Actualizado 2025-07-08 10:23:15 UTC 

Hi Team,

I've setup my controller to skip 2 days water if more than 10 mm rainfall is reported.

I have local weather station: https://www.pwsweather.com/station/pws/KADAECOWITT

Which is reported 32 mm, smart zones are enabled , but controller won't skip for 2 days.

Could you please ?

Controller SN: 0cb815314670


Regards, Zsolt

Ver: 4794   Respuesta: 1

Valves Turn On manually but dont Turn OFF

Ricardo Ribeiro
Actualizado 2025-07-12 13:05:48 UTC 

Hi Friends, on The APP I Turn on a sector manually but when I ask APP to Turn Off, dont do!

ONLY Turn off if I unplug The system .


Can you help?

Ver: 2461   Respuesta: 1

NETRO PIXIE-Z1 not watering via app or wepage

Daniele Fuccio
Actualizado 2025-07-18 17:17:18 UTC 

I cannot activate my PIXIE-Z1 to water, it is with brand new batteries, it says 100%, it is online and app and webpage react as all is fine and watering, but unfortunately nothing happens with the device. It works if I push twice the button on the device.


What could the issue be?

Thank you in advance

Ver: 2446   Respuesta: 1