Más filtros

How does eco factor work?

Carolyn Seyfried
Actualizado 2026-06-21 16:02:22 UTC 
How does eco factor work?
Ver: 1913   Respuesta: 1

Netro Skill

ghutch2262
Actualizado 2026-06-26 14:52:07 UTC 
The netro skill does not stay connected to Alexa.  What is the issue with that?
Ver: 1939   Respuesta: 1

No water coming from sprinklers of 3 zones

Sukesh Arora
Actualizado 2026-06-28 15:23:05 UTC 
Although the App says that it is watering a particular zone but no water comes out of the sprinkler heads. What could be causing that?
Ver: 1799   Respuesta: 1

No water coming from sprinklers of 3 zones

Sukesh Arora
Actualizado 2026-06-28 15:31:51 UTC 
Although the App says that it is watering a particular zone but no water comes out of the sprinkler heads. What could be causing that?
Ver: 1865   Respuesta: 1

Netro Smart Settings

caravagg
Actualizado 2026-06-30 11:58:32 UTC 
netro smart settings, please rank relative seasonal water use from high to low for the different settings: EPA, Boost, New Plant, Deep, Frequent, Regular, ECO
Ver: 1832   Respuesta: 1

Wrong location detected: Italy address is always converted to Oklahoma, USA

tizzy
Actualizado 2026-07-02 10:11:39 UTC 

Hello,

I have a Netro Spark 8 controller installed in Italy.

My address is:
Via Gonfalone 49
73031 Alessano (LE)
Italy

However, Netro always changes my location to:

  • ZIP code: 73032
  • State: OK
  • Country: United States

Because of this, the weather forecast is completely wrong and Smart Watering is using incorrect weather data.

I cannot edit the ZIP code, state or country, either in the Android app or on the web interface.

Could you please help me fix my location or update your geolocation database?

Thank you.

Ver: 1821   Respuesta: 1

Controller

rodrigo6760
Actualizado 2026-07-10 12:33:26 UTC 

Cómo puedo borrar un controller que aparece en la app y que ahora ya no está funcionando ? Aparece fuera de línea y no puedo borrarlo.

Muchas gracias 

Ver: 1782   Respuesta: 1

Help!!!!

Sylvie Giacinti Vincent
Actualizado 2026-07-12 05:23:08 UTC 
Tema: General

Hello 

My husband suddenly die !! I don t understand nothing with Netro because he used to manage it on his phone 

How can I join some one in France to explain me how can I use it now  I am totally list and désespérate 

Please help me 😢😢

Ver: 1842   Respuesta: 0

App keeps requiring password reset

Rockhead413
Actualizado 2026-09-18 23:02:56 UTC 
  • App keeps requiring password
Ver: 869   Respuesta: 1

Offline and “connecting”

Miguel Camarillo
Actualizado 2026-08-29 14:11:05 UTC 
My netro sprite shows a green light on but remains offline in the app. When I try and run a sprinkler it shows “connecting” and the sprinkler never comes on. I’ve tried unplugging it, resetting, and ensured everything is properly wired. My internet connection is also strong and stable. It has worked perfectly for the past 6 months until now. I purchased it in February of this year. 

Please help I’m out of ideas. 
Ver: 1189   Respuesta: 0

Whisper 2 88% to 34% in 30 mins?

Kirk Davis
Actualizado 2026-09-01 12:43:37 UTC 
I have a zone that keeps overwatering. It has erratic shifts in water percentage, usually occurring after the zone is watered. This results in the zone then coming back on again and running for an extremely long period of time (extra water cycle). I would hate to think that the sensor is bad again, as I’ve had this one replaced twice in the last year. I tried moving the location of it, of course, tried resetting the learning on it, but it is a recurrent situation. 

Also kind of goofy we cannot attach photos… 
Ver: 1121   Respuesta: 0

Dark Mode- Font Size

Kirk Davis
Actualizado 2026-09-01 12:47:57 UTC 
[I posted a request for an update on this feature request submitted and confirmed for the roadmap back in 2022 but had no reply after two months so starting new thread]

Dark mode and font size (especially a problem with charts) are two things that were going to be addressed a few years ago. Could I please get a current status on when dark mode will be available and when font size, or at least the ability to zoom the app screen will be available? Turning on the Apple magnifier, or having to take a screenshot and then zoom that so that you can read data is very inconvenient. 
Ver: 1138   Respuesta: 1

Can you run two homes on the app?

Mike Carey
Actualizado 2026-09-04 14:18:00 UTC 
I am trying to set up my mother-in-law‘s household on my app so I can monitor it along with my own home. Is this possible? And if so, how would I go about doing that?
Ver: 1156   Respuesta: 2

Internet reconnection issue

Gianluca T
Actualizado 2026-09-17 19:39:14 UTC 
hi,

everytime the power goes off and come back on, the wifi router take longer than the netro sprite to restart. it looks like netro try to connect to the internet just once (or at least only before the router is back online). the result is that every time the power goes off and come back on netro sprite can't connect to the internet and i have to manually switch it off and on after the router is back online. This is becoming a big issue, is there a patch to this? the Netro Sprite needs to try to connect again and again at least every hour. better if every 10 minutes.

please let me known.
best regards 

Ver: 853   Respuesta: 1

John Jessee
Actualizado 2026-09-18 18:53:08 UTC 
Just read about this new app.  It shows exaclty how kuch rain fell on an exact location.  Not rehional or local weather station.  Can this link to this app to turn off watering when it rains 
Ver: 851   Respuesta: 1

Steve Mayes
Actualizado 2026-10-05 11:17:22 UTC 
System goes off line every other day at about 2:30 am. I simply unplug and plug it back. 
Ver: 545   Respuesta: 0

How to Increase Battery Charging

antwan
Actualizado 2026-10-10 01:44:08 UTC 
My Pixie has been offline since last spring. When I restablished the connection it showed only 17% chargers the anyway to supplement the solar charging to increase the charge?
Ver: 502   Respuesta: 0

API key

Kyle Giacomini
Actualizado 2026-10-17 14:55:20 UTC 
where can i find my unique API key for my controller? i'm trying to set up automation. I'm looking for a 40+ character alphanumeric string generated from my registered Netro account. 
Ver: 559   Respuesta: 0

Shut off at 2 mn

jsolis
Actualizado 2026-08-26 22:17:56 UTC 
Each zone started shutting off after 2mn when doing a manual run. The system has been working for 3 yrs. 
Ver: 1170   Respuesta: 0

EPA watering

Alfonso Olias Sanz
Actualizado 2026-09-30 10:51:59 UTC 
I want to save water in the long term , what is the best watering EPA or Deep. I want to set it up now the temperature has lowered and I want to boost the roots
Ver: 623   Respuesta: 0