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Seeding my lawn this week... How do I adjust the "New Plant" option for consistent watering?

Jonathan B.
Actualizado 2025-10-20 22:59:45 UTC 

Hi... since it's still fairly warm outside, I'd like to have the Zone water every 2 hrs for about 3 minutes just to keep the ground moisture up.

I'm not clear on how to do this?  Anyone?

Ver: 4046   Respuesta: 1

Zone flexibility

Mike R
Actualizado 2025-10-29 01:20:50 UTC 
I have a hill that was terraced and replanted. I was told to run the circuit twice a day for 15 minutes for a month. Drip lines. Seems like my system doesn’t have that flexibility. Am i correct?
Ver: 3863   Respuesta: 1

API broken?

Tortfeaser
Actualizado 2025-11-21 04:58:13 UTC 
Hi, I can get my Netro controller info using:

curl -v https://api.netrohome.com/npa/v2/info.json?key=MYAPIKEY

(where MYAPIKEY is a key from the user account page)

but when I try to update soil moisture data with:

curl -X POST -H "Accept: application/json" -H 'Content-Type:application/json' -d '{"key":"MYAPIKEY","moisture":100}' "https://api.netrohome.com/npa/v2/set_moisture.json"

I get an error about an invalid key:

{"status":"ERROR","meta":{"time":"2025-11-21T04:54:56","tid":"1763700896_KpmY","version":"2.0","token_limit":0,"token_remaining":0,"last_active":"2025-11-21T04:54:56","token_reset":"2025-11-22T00:00:00"},"errors":[{"code":1,"message":"Invalid key: ","params":{}}]}

What's going on?

Ver: 15756   Respuesta: 1

Cannot add pixie z1

John R
Actualizado 2025-12-09 02:23:46 UTC 
I cannot add my pixie z1 to the app because pixie z1 is not shown as an option. I have the hub connected. 
Ver: 3555   Respuesta: 1

Watering on wrong day

keller3987
Actualizado 2025-12-09 15:39:44 UTC 
I have programmed my Netro to skip Tuesday’s but the controller waters anyway. How do I stop this?
Ver: 3428   Respuesta: 1

The average temperature for a day is insufficient to calculate correct watering.

Richard
Actualizado 2025-12-17 07:17:57 UTC 
When I have Whisperers, the system appears to calculate the average over the day about 4 degrees higher than for zones without Whisperers.

It seems that, even though the weather data is available throughout the day, that zones without sensors only use the forecast high and low.


This is insufficient to correctly adjust for the amount of watering required.


For example, today is 7 degrees C up to 36.

Whisperer zones average the temp at 26C while non-Whisperer zone calculate the average at 22C.


On these extremely hot days, the non-whisperer zones are under-watering much more than the Whisperer zones.


Also note that even the zones with Whisperers always under-water and needs custom programs or manual intervention.


This finally explains to me why zones are always under-watered.


Can the system please use multiple day readings for non-Whisperer zones and PLEASE provide more watering?

Ver: 3458   Respuesta: 2

aut watering triggered when Wisperer is out of power

Eric Jonsson
Actualizado 2026-01-08 12:02:58 UTC 

Hello,

I have 2 Whisperer for automatic regularion of my watering.

They work normally work perfekt but when the bad weather prevents charging for o longer period they go to sleep/closes down.

Then my Netro thinks the soil is dry 0% humidity and aut starts my watering eventhough the soil is 90%.

I have ti disable the Netro to stop watering until the Whispering is charged.

Since I do not get any warning that the Wispering power is too low the aut watering can go on and on wasting my water and flooding my garden!

Ver: 3443   Respuesta: 1

Watering for less that 1 minute

Shane V
Actualizado 2026-01-19 04:54:45 UTC 

I have one particular zone that i only require watering for 15 seconds every second day.

How can i do this?  i was able to do it on my previous OpenSprinkler.

Ver: 3271   Respuesta: 1

Old whisperer

Jean Paul Lasserre
Actualizado 2026-01-20 10:38:33 UTC 

My two whisperers stopped due to lack of sun. The new one started communicating again.

The old one started communicating but then stopped while the battery was still above 90%.

Seems a communication problem 

Blue light blinking turned quickly to white light blinking.

After blinking a few minutes it stopped but is not connected to the App.

Tried putting it ON close to controller and then close to WiFi router, the result is the same, no connection.

Is the whisperer dead ? Should I buy a new one ?

Thanks

Ver: 3126   Respuesta: 1

Keeps wartering in snowy weather. Why?

Tuan Phan
Actualizado 2026-01-25 18:28:34 UTC 
My system keeps watering despite the fact that it is winter with snowy conditions. It schedule to follow city city restrictions. Why?
Ver: 3046   Respuesta: 1

New Whisperer 2 charge problem

Will
Actualizado 2026-01-27 03:13:26 UTC 
I just got a Whisperer 2 and it won’t charge past 90%. It’s been plugged in all day. Is the battery defective?
Ver: 3161   Respuesta: 1

Skip watering based on soil moisture (Pixie + Whisperer)

cpline
Actualizado 2026-02-02 17:04:38 UTC 
Hello! I would like to set up my system to skip watering if soil moisture reads above a certain threshold. I have the Whisperer and the Pixie, so would like the Whisperer to communicate with the Pixie, so the Pixie skips watering if soil moisture is high enough. Is this possible? Thanks for your help. 
Ver: 3176   Respuesta: 1

Notification

Alexis Demosthenous
Actualizado 2026-02-05 19:28:19 UTC 
I would.love to have the app inform me when watering starts and stops. Is there a way to do it?
Ver: 3269   Respuesta: 1

Watering timing conflict in app

Will
Actualizado 2026-03-17 21:54:57 UTC 
The whisperer sensor combined with the app seems confused. The app tells me to water every day however the sensor tells me a date on when to water next that is usually 8+ days later. 

The app doesn’t seem to talk to itself as far as the reminders are concerned.


(Update 3/17: I still get the notification to water every day, and the sensor still gives me a date over a week away on average)

Ver: 3815   Respuesta: 3

Sensor to zone

Mark Zeck
Actualizado 2026-02-05 23:17:03 UTC 
How do I connect my sensors to zones? I have the latest.
Ver: 3252   Respuesta: 1

Feature Request

John Sirois
Actualizado 2026-02-10 05:56:14 UTC 

Is there a way to give info to the app to dial in the soil moisture level?   I would like to measure soil moisture and input the info to my controller and the controller should adjust watering schedule. How about reminding user to check moisture level once in a while and input the info. Is this a thing? 

Thanks!

John

Ver: 3098   Respuesta: 1

Supported Hardware

Colin Brierley
Actualizado 2026-02-12 06:13:48 UTC 

Is there a version of the app that runs on a Windows PC or a Raspberry Pi?

I run all my home automation on a dedicated Raspberry Pi so it would be nice to keep everything in one place.

Ver: 3552   Respuesta: 1

Support email- No reply

Kirk Davis
Actualizado 2026-02-21 16:06:19 UTC 
Could you please ask Support to reply to my emails? The subject line of them is,"Whisperer 2 bad solar panel"
Ver: 3324   Respuesta: 2

Notifications sur Android

Cyrille ROBINET
Actualizado 2026-05-03 16:14:14 UTC 

Bonjour,


Je n'arrive pas à faire fonctionner les notifications sur mon téléphone Android.

J'aimerais avoir de l'aide.


Merci 

Ver: 2104   Respuesta: 1

Feature Request / Setup Assistance: Apply Rain Skip to User Programs without Smart Scheduling

Alessandro Zannini
Actualizado 2026-05-01 16:47:43 UTC 

Hello Netro Support Team,

I am a user of the Netro system and I need assistance with my zone configuration.

Currently, I have a specific zone (named "Goccia") set up with a User Program (fixed days and fixed minutes). I do not want the Netro AI to change my watering duration or frequency.

However, I want the system to automatically skip my fixed program if it rains or if rain is predicted.

In my app settings for this zone, I see that "Smart Zone" is currently Disabled. My questions are:

1. If I enable "Smart Zone", will it overwrite my manual minutes and days, or will it only apply the "Rain Skip" feature to my existing User Program?

2. How can I ensure that the system follows my fixed schedule strictly, but still uses weather data to skip cycles during rain?

I want my manual program to be "Weather-aware" without becoming "AI-controlled".

Thank you for your help.

Best regards,


Ver: 2148   Respuesta: 1