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Request for Replacement Battery for Netro Device PIXIE

Minh Thu Nguyen
Updated at 2025-05-19 08:42:52 UTC 
Topic: General

Dear Netro Support Team,

I hope this message finds you well.

I am writing to inquire about purchasing a replacement battery for my Netro device, which has recently stopped working due to battery failure. Could you please provide information on how I can order a replacement, including the price, availability, and shipping options?

The model I am using is PIXE, and I would appreciate any assistance or recommendations you can provide.

Thank you for your support, and I look forward to your response.

Best regards,

Minh Thu, Nguyen

View: 1208   Answer: 1

Transformer replacement

zoompj@gmail.com
Updated at 2025-05-18 18:43:54 UTC 
Topic: General

I’m sure my transformer is not working.

I have Netro 6

Please help

View: 1169   Answer: 1

Batteria pixie

Max64
Updated at 2025-05-02 08:32:19 UTC 

La batteria non funziona più  è possibile averne una di ricambio? Grazie


View: 1200   Answer: 1

Netro Whisperer gen2 4 zones

Luca Gennuso
Updated at 2025-03-25 22:22:40 UTC 
Hello, please take in consideration to extend the possibility to link the whisperer up to 4 zones at least. I have 4 zones enabled on my netro sprite and the smart zones enabled and linked with the whisperer only on 3 of them. How can I setup all the 4 zones to follow the same smart program? Now the 4th zone (not linked with the whisperer) can follow only a manual program or a smart zone which is different from the other 3. I would like to water the garden with all the zone at the same time.
Thank you 
View: 1503   Answer: 1

New Whispere

Jean Paul Lasserre
Updated at 2025-03-31 21:05:02 UTC 

Have a whisperer working fine.

As the battery of my second one could not be charged (even by cable) bought a new one.

The new whisperer is blinking white, the phone, the router and the new whisperer are within 3ft of each other.

Nothing happens on the appli, see only the existing whisperer not the new one.

What should I do ?

View: 1421   Answer: 1

Pixie unable to connect to the internet

Robert Greenwood
Updated at 2025-04-06 18:47:24 UTC 

I  bought a new Pixie and I connects with my router, it does not connect to the internet. The suggestions in the directions do not solve the problem. Any suggestions?

View: 1397   Answer: 1

Error E1

Simone Ragnolini
Updated at 2024-07-26 11:13:02 UTC 
Ho, we need support, as we are having an issue as the app doesn’t activate watering. The control unot shows E1.
View: 2956   Answer: 1

Programa que se ejecute en más de un horario

sdt_babel
Updated at 2025-04-08 17:57:42 UTC 
¿Es posible en un Programa manual que se repita en más de un horario al día?. Sólo he podido indicar en cada programa una hora de inicio y una hora de fin, me gustaría en ese programa que se lanzase una vez por la mañana y otra vez al final de la tarde
View: 1406   Answer: 1

Google Home Assistant

Eric Jonsson
Updated at 2025-04-19 07:46:16 UTC 

Hello, I use Google Home Assistance for all my appliances in my smart home.

Is there any way to connect my Netro Spark 16 to my Intelligent home control, or any else like SmartThings etc etc?

Eric

View: 1338   Answer: 1

24 hrs

Eric Jonsson
Updated at 2025-04-19 08:19:24 UTC 
Hello, Here on Europe we use 24 hrs instead of 12 hrs pm/am, where can I change to 24hrs in the Netro App, also it shows wrongly morning instead of evening according to  program 
View: 1348   Answer: 1

Request for Advice on Improving Water Pressure for Netro Pixie Irrigation Timer

Andrea DS
Updated at 2025-04-22 12:33:21 UTC 

Hello,

I would like to ask for advice on how to improve the water pressure for my Netro Pixie irrigation timer.

Here are the details of my setup:

  • The water is stored in a cistern with a capacity of one cubic meter (1 meter x 1 meter x 1 meter), equivalent to 1,000 liters.
  • The Netro Pixie smart timer is installed three meters below the tap of the cistern.
  • When the timer opens, only a small amount of water flows out.

How can I improve the water output and quantity? Are there any adjustments or solutions you would recommend?

Thank you very much for your help!

View: 1339   Answer: 1

Garden Bib

Grant Sullivan
Updated at 2025-04-22 22:01:02 UTC 
Topic: General
Our landscaper installed a 4 zone sprinkler system and put a garden bib on zone 4 with a faucet Is there a way I could keep zone 4 on all the time so the faucet can work all all times?
View: 1266   Answer: 1

Whisperer 2

Stephen Brewer
Updated at 2025-04-24 13:43:01 UTC 

Hi

Can you have the Whisperer 2 controlling all six zones 

Regards

Steve

View: 1244   Answer: 1

Server Down 4/27/25?

ducati1198804
Updated at 2025-04-27 19:38:18 UTC 
I can’t connect to my irrigation controller through my desktop computer, or the Netro App.  Are you guys having server problems today 4/27/25?  
View: 1404   Answer: 5

Irrigation system service

Rick Joseph
Updated at 2025-04-27 19:53:45 UTC 
How do you allow your irrigation or landscape service people to run the system without having a phone or Internet connection? Is there a simple way for them to override the sprite, and use some other way to manually open the valves without going underground to expose them?
View: 1183   Answer: 0

does not irrigate

Giovanni Asoni
Updated at 2025-04-28 15:58:30 UTC 
The same thing happens to me too. No irrigation today... 04/27/2025 Netro does not connect... it says it is watering in manual mode, then I go to check and nothing happens! No water comes out of any station, I tried to reset but to no avail. If I try the tester the irrigation starts but if I try with the manual it says it is watering but that is not true. I checked the Wi-Fi and it is fine.
View: 1276   Answer: 1

IFTTT Trigger for moisture

Kareo
Updated at 2025-04-29 04:50:52 UTC 

When I try to set the trigger for a moisture level in IFTTT, it does not give me the option to choose at what moisture % I want the trigger to run.  How do I set the trigger for a specific %?


It only gives me the option for account, device, and zone.

View: 1272   Answer: 2

Soil and weather

Stephen Brewer
Updated at 2025-04-29 10:06:27 UTC 
Topic: General

Hi I live in the uk and have chalk under a few inch’s of soil what setting on soil types is it most close to with you soil types and what the best weather options you have for uk weather

Regards

Steve

View: 1212   Answer: 1

Whisperer 2 temperature?

Brett Rabe
Updated at 2025-05-09 19:07:46 UTC 

My whisperer-2, installed ~36 hours ago, is consistently reporting a temp about 10F hotter than reality.


Thoughts?

View: 1261   Answer: 1

Will not connect

Rick VanHooser
Updated at 2025-05-10 16:15:01 UTC 
Having problems getting it to connect to wifi?  Trying everything I can think of? Help???
View: 1275   Answer: 2