More filters

Netro offline

Brett Gardner
Updated at 2025-01-20 00:02:43 UTC 

As previous question, netro showing offline, but green on box. Not watering.

Have reset network and reconnected. Same.

Suggestions?

Hard reset?

Regards

Brett

View: 791   Answer: 1

Pixie - Z1

Steve Inwood
Updated at 2025-01-16 10:10:53 UTC 

My Pixie Z1 has lost connection with hub. Have reset multiple times, just comes up with hub not detecting any deices. Have replaced batteries,

reset, with no luck. Is the unit faulty? Purchased on 6/6/23. Bought a Pixie 1 so have nothing to check Hub.Have reset that several times to.

View: 750   Answer: 1

Why does this thing even with everything switched off start and stop?

Nigel Briggs
Updated at 2025-01-15 10:05:07 UTC 

Why ? 


View: 1032   Answer: 1

Netro Spark problem

Russ McEvoy
Updated at 2025-01-11 17:12:27 UTC 
Topic: General

This morning my 16 zone Spark unit was showing a red LED.

The app said it was online but when I tried to manually water a zone, it just said "connecting" for the duration with nothing happening outside.

Our wifi was running as normal and the room with the controller in had a good signal.

Unplugging and plugging back in solved the problem but it doesn't leave me with much confidence of the unit if it's going to do this at a critical time of year without being noticed.

Is there a reliability issue with the latest firmware?

View: 806   Answer: 1

Smart Sprinkler Controlle starts then stops

Nigel Briggs
Updated at 2025-01-10 23:15:31 UTC 

Hi.

My controller operates but many times, rather than executing the time setting. It just cuts out? 

I do have a sensor connected but I took it out of the ground to exclude wet soil feedback 

I'm guessing there is a parameter forcing the stops? 

Could anyone give me a direction where to look? 


Thanks 

View: 764   Answer: 1

Zone 1 and Zone 2 are reversed

Fat Cut
Updated at 2024-12-29 07:11:04 UTC 

The two zones on the Netro Stream Smart Indoor Watering System are in reverse. When I select Zone 1 manually on the machine or from the app, the water squirts out from Zone 2. And by selecting Zone 2, the water comes out from Zone 1. Anyone else having the same issue? Is this something I can fix as a DIY, like opening the box and swapping out the two wires? 


View: 990   Answer: 1

smart solar powered netro wifi tap timers

Trevor Pfeiffer
Updated at 2024-12-26 20:05:12 UTC 

Hi do you sell the smart solar powered netro wi fi tap timers direct,i need 20 thanks 

Trevor Pfeiffer

View: 864   Answer: 1

Zone photo

Russ McEvoy
Updated at 2024-12-28 11:29:31 UTC 

Hi,

I've just installed a Spark 16 and I'm playing with the settings. I tried out a zone photo that hasn't really worked but can't seem to find a way to delete it.

Can someone help please?

View: 851   Answer: 1

WISPERER 2 SENSOR DOES NOT MEASSURE HUMIDITY WELL

John BAIMAY
Updated at 2024-12-26 11:35:25 UTC 

One of the sensors started giving humidities form 80 yo 30% from one hour to another. I changed the position of the sensor and restarted various times. Now the sensor measures 0% humidity. 

Now after 4 days the sensor is dead. Tried charging and still doesn't start or show any life.

Any ideas to solve this problem?

Regards. 

View: 908   Answer: 1

Random Start

Mario Hardy
Updated at 2024-12-23 12:56:07 UTC 
I don’t know what’s going on my Netro spark randomly started on its own at night. 5 or 6 times a night for 1 min up to 10 min. Yesterday it ranned for nearly 90 minutes. How can I prevent this?  
View: 834   Answer: 1

Reset, but still not connecting

lorenzo s
Updated at 2024-12-19 23:36:08 UTC 

Please help. I'll provide a reward for getting my N-12 to work.


lss

View: 1360   Answer: 1

Sprite went offline

dkoford@gmail.com
Updated at 2024-12-18 02:30:29 UTC 
System went offline at 2 in the morning and I can’t get any response. Checked the outlet and it’s working. Tried to reset. Unplugged and plugged back in. Help!
View: 955   Answer: 1

Changing ownership

Andrew Hopkins
Updated at 2024-12-16 01:39:48 UTC 

Hi, I am just about to sell our house and with it the Netro Retic system. How do I change the owner email? I’ve tried it in the app but it keeps failing 🙁 

Thanks,

Andrew

View: 1086   Answer: 1

Changing ownership

Andrew Hopkins
Updated at 2024-12-16 01:38:57 UTC 

Hi, I am just about to sell our house and with it the Netro Retic system. How do I change the owner email? I’ve tried it in the app but it keeps failing 🙁 

Thanks,

Andrew

View: 907   Answer: 1

Sprite / Spark and Flume

Bruce P
Updated at 2024-12-12 22:28:13 UTC 

I have a Flume on my master water meter.

Is anyone familiar with any integration between Sprite/Spark and Flume?


Thinking of scenarios like:

If Flume water is already in use heavily (can be defined) then delay watering

Logic between Flume and either Metro to help with faulty valve / leak detection based on water (augmenting Spark's*)

If Flume detects water is shut off, don't run any Netro programs


* I read in Wency's reply at (https://netrohome.com/en/forum/posts/3479/show_question) that 

"The faulty valve detection relies on monitoring the voltage and current of the water valve's operational state. As for measuring the volume of water consumed, it's a consideration for future developments."

.

View: 905   Answer: 1

How do I?

Rockhead413
Updated at 2024-10-01 00:08:51 UTC 

Help! How do I set up my controller to a connect to my new router?


Vincent Devlahovich 

805-813-1216

Loyal customer

View: 1286   Answer: 1

Zone 1 not watering

11807GFT
Updated at 2024-09-24 23:25:59 UTC 
I have 6 zones and all but zone 1 run.  I start running manually and app says watering but nothing.  I checked the wires, none loose.  It will run randomly but I’m getting really frustrated.  
View: 1392   Answer: 1

Schedules

jonathansalina
Updated at 2024-09-28 11:11:52 UTC 
Am I able to create a schedule for new seed that allows me to add 2 watering times (1 in the AM and 1 in the PM)? Right now I had the create 2 separate schedules. 
View: 1349   Answer: 1

Whisperer says: Sensor XXXX already in your account

Thomas Murphy
Updated at 2024-09-18 12:39:46 UTC 
Hello there!

I'm really hoping you can help me. I bought two Whisperer 2s.


I configured the first one (called Roses 1) and it works perfectly.

I configured the second one (called Office Pot Plant) and it went through the configuration fine but then doesn't appear in my app in the Sensors section (Roses 1 appears, but Office Pot Plant doesn't). 

I tried to configure it again and it told me that the name Office Pot Plant was already taken, but it doesnt show anywhere.

I tried a factory reset on the Whisperer which worked but when I tried to configure it, it gave me the error "ERROR: Sensor XXXX already in your account".  

I've looked at my account on the web and it only shows Roses 1.
So I can't add the device because it says it's there already, and I can't delete it because it doesn't appear!

Please can anyone you help? I wrote to Support yesterday (from the email for this account) but I'm hoping someone has a DIY fix for this?

Thank you so much!
View: 1415   Answer: 1

1 zone not watering

cowlo@xtra.co.nz
Updated at 2024-10-01 01:41:13 UTC 

I have a Sprite which has 5 working zones which are all connected to smart watering, 4 to sections of the lawn and 1 for the garden.  The lawn zones all water automatically but the garden zone only waters manually.  All zones have been set to water automatically via smart watering.

What could be the possible cause of this please.

View: 1458   Answer: 1