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Server Down 4/27/25?

ducati1198804
Updated at 2025-04-27 19:38:18 UTC 
I can’t connect to my irrigation controller through my desktop computer, or the Netro App.  Are you guys having server problems today 4/27/25?  
View: 1866   Answer: 5

Irrigation system service

Rick Joseph
Updated at 2025-04-27 19:53:45 UTC 
How do you allow your irrigation or landscape service people to run the system without having a phone or Internet connection? Is there a simple way for them to override the sprite, and use some other way to manually open the valves without going underground to expose them?
View: 1625   Answer: 0

does not irrigate

Giovanni Asoni
Updated at 2025-04-28 15:58:30 UTC 
The same thing happens to me too. No irrigation today... 04/27/2025 Netro does not connect... it says it is watering in manual mode, then I go to check and nothing happens! No water comes out of any station, I tried to reset but to no avail. If I try the tester the irrigation starts but if I try with the manual it says it is watering but that is not true. I checked the Wi-Fi and it is fine.
View: 1851   Answer: 1

IFTTT Trigger for moisture

Kareo
Updated at 2025-04-29 04:50:52 UTC 

When I try to set the trigger for a moisture level in IFTTT, it does not give me the option to choose at what moisture % I want the trigger to run.  How do I set the trigger for a specific %?


It only gives me the option for account, device, and zone.

View: 1877   Answer: 2

Soil and weather

Stephen Brewer
Updated at 2025-04-29 10:06:27 UTC 
Topic: General

Hi I live in the uk and have chalk under a few inch’s of soil what setting on soil types is it most close to with you soil types and what the best weather options you have for uk weather

Regards

Steve

View: 2022   Answer: 1

Batteria pixie

Max64
Updated at 2025-05-02 08:32:19 UTC 

La batteria non funziona più  è possibile averne una di ricambio? Grazie


View: 1744   Answer: 1

Pixie Offline

mprtjd
Updated at 2025-05-03 15:33:15 UTC 
I received a notification on my phone that my Pixie is offline. I am out of state. Will my pixie still execute its schedule? Will it water my plants?
View: 1803   Answer: 1

How to create a 2nd user

bdelariva
Updated at 2025-05-04 13:16:18 UTC 
How do I add a second user ( second phone) to our system?
View: 1949   Answer: 1

Watering notifications in Android app

Kai Nicholson
Updated at 2025-05-04 14:12:08 UTC 

I have the Netro Whisperer2, and all works fine except for smart watering notifications.

They alert within the Netro app - how can I get them to alert outside of the app (i.e. "normal" smartphone alerts)?


It's great that I get the notification in the app, but that means that I have to constantly manually open the app to check for notifications - which essentially makes the notifications almost useless.


I've uninstalled and re-installed; I've disable the system setting to give the app access to send system notifications and then re-enabled it; and anything else I could think of that could be stopping the app being able to send a system notification.

Am I doing something wrong here, or does this intentionally only keep the notification internal to the app?

View: 2094   Answer: 1

Light out on the Netro Base unit

Scott Flanigan
Updated at 2025-05-04 20:09:46 UTC 
Is there a way to replace the light?
View: 1770   Answer: 1

Can you water a zone longer than 60 minutes?

dillonhueser
Updated at 2025-05-07 19:04:41 UTC 
I am limited in GPM, and in some areas of my lawn, I would like to water for more than 1 hour at a time for deep soaking. I cannot find a way without using multiple programs to the same zone. It is pretty labor intensive.
View: 1737   Answer: 1

One zone comes regardless of the schedule whenever any other zone is on.

Gary Walloch
Updated at 2025-05-09 12:29:14 UTC 
My #1 zone comes on whenever any other zone is on.  There has been no changes since last season other than a new wifi gateway.  I have deleted the Netro app and still have the same problems.  I have checked wiring to the controller and it is exactly the same as last season.  No shorting.  Does anyone have another suggestion to try and solve this issue?
View: 1914   Answer: 3

Zones not turning on

Neil ONeill
Updated at 2025-05-09 12:41:28 UTC 
Any reason why the system sometimes skip zones and not water them. I have 3 sensors and they all reading the same moisture across all 9 zones, that’s why I’m confuse into why sometimes decide to skip zones. 
View: 1858   Answer: 1

Protecting whisperer from dog

Carolyn Seyfried
Updated at 2025-05-09 17:54:44 UTC 
Topic: General
Does anyone have ideas for protecting whisperer from my gsd puppy?
View: 1880   Answer: 0

Whisperer 2 temperature?

Brett Rabe
Updated at 2025-05-09 19:07:46 UTC 

My whisperer-2, installed ~36 hours ago, is consistently reporting a temp about 10F hotter than reality.


Thoughts?

View: 1937   Answer: 1

Will not connect

Rick VanHooser
Updated at 2025-05-10 16:15:01 UTC 
Having problems getting it to connect to wifi?  Trying everything I can think of? Help???
View: 2107   Answer: 2

Spark 8 zones

Jesus Laso
Updated at 2025-07-10 13:05:31 UTC 

Good afternoon,

How could I get The Netro app user’s manual?

I woukd like to understand all the concepts, parámeters and  options in the app

Thais in advance


View: 1097   Answer: 1

Valves Turn On manually but dont Turn OFF

Ricardo Ribeiro
Updated at 2025-07-12 13:05:48 UTC 

Hi Friends, on The APP I Turn on a sector manually but when I ask APP to Turn Off, dont do!

ONLY Turn off if I unplug The system .


Can you help?

View: 1022   Answer: 1

Whisperer Product Enhancement?

Kirk Davis
Updated at 2025-07-10 18:58:03 UTC 

It seems like, from my communications with the support team, that the soil moisture indicated by Netro does not factor into sprinkling times other than understanding how sprinkling time changes soil moisture (essentially guesses soil type). I have had to very expensive weather stations, and both failed to accurately report rainfall in as little as three months. With religious cleaning of them (ladder climbing-dangerous) neither accurately reported rainfall for more than six months. My first station Accurite 5-1) was replaced at three months and I gave up and bought an Ambient Weather WS2902-C, which lasted less than a year. So….


Why not have the Whisperers determine actual rainfall- or better yet- make your next product the only digital rain gauge on the planet that actually works? Or, perhaps gen 3 of the Whisperer can have a rain gauge built in. When you get multiple Whisperers  per zone, working in the software, the soil moisture readings alone could make reported rainfall irrelevant. 


Thanks,

Kirk


P.S. The support team HAS to stop using the term “soil humidity”. It makes them seem like they don’t know the difference between a fluid (water= moisture) and a gas (vapor=humidity). The Whisperer cannot calculate evaporative likelihood and doesn’t know the air pressure above the soil, so it can only measure moisture, which would, to some extent, measure the influence of water vapor on the moisture, depending on how it was being measured. 

View: 1044   Answer: 1

Change the sprinkling schedule

nsutherland
Updated at 2025-07-14 01:33:11 UTC 
How do I reset the length of time sprinklers are on?
View: 1043   Answer: 1