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Light out on the Netro Base unit

Scott Flanigan
Updated at 2025-05-04 20:09:46 UTC 
Is there a way to replace the light?
View: 3475   Answer: 1

Can you water a zone longer than 60 minutes?

dillonhueser
Updated at 2025-05-07 19:04:41 UTC 
I am limited in GPM, and in some areas of my lawn, I would like to water for more than 1 hour at a time for deep soaking. I cannot find a way without using multiple programs to the same zone. It is pretty labor intensive.
View: 3444   Answer: 1

One zone comes regardless of the schedule whenever any other zone is on.

Gary Walloch
Updated at 2025-05-09 12:29:14 UTC 
My #1 zone comes on whenever any other zone is on.  There has been no changes since last season other than a new wifi gateway.  I have deleted the Netro app and still have the same problems.  I have checked wiring to the controller and it is exactly the same as last season.  No shorting.  Does anyone have another suggestion to try and solve this issue?
View: 3721   Answer: 3

Zones not turning on

Neil ONeill
Updated at 2025-05-09 12:41:28 UTC 
Any reason why the system sometimes skip zones and not water them. I have 3 sensors and they all reading the same moisture across all 9 zones, that’s why I’m confuse into why sometimes decide to skip zones. 
View: 3594   Answer: 1

Protecting whisperer from dog

Carolyn Seyfried
Updated at 2025-05-09 17:54:44 UTC 
Topic: General
Does anyone have ideas for protecting whisperer from my gsd puppy?
View: 4508   Answer: 0

Whisperer 2 temperature?

Brett Rabe
Updated at 2025-05-09 19:07:46 UTC 

My whisperer-2, installed ~36 hours ago, is consistently reporting a temp about 10F hotter than reality.


Thoughts?

View: 4615   Answer: 1

Will not connect

Rick VanHooser
Updated at 2025-05-10 16:15:01 UTC 
Having problems getting it to connect to wifi?  Trying everything I can think of? Help???
View: 4755   Answer: 2

Kata Cserni
Updated at 2025-05-13 15:32:11 UTC 
  1. How can I set an irrigation schedule without WiFi? I have a rental house that is not occupied ( no Internet service) , but I would like to create an irrigation schedule. I app allows me to connect for test run, but not to set new schedule. 
View: 3726   Answer: 1

How does programs and smart watering coexist

Panda88
Updated at 2025-05-15 18:20:45 UTC 

Hi 

I have some basic programs to water.  At the same time smartwater is enabled on zones?  

It seems the programs run - but smart water does not control the duration 

Is there a way to specify when watering evens should start but let the smart water control duration?


View: 4457   Answer: 1

Add more sensor to my Pixie white

Paolo S
Updated at 2025-05-15 20:41:08 UTC 
How can I do?
View: 4471   Answer: 1

Spark- How many Whisper Gen 2 devices?

Kirk Davis
Updated at 2025-05-16 12:40:39 UTC 
Topic: General
I would like to add a GEN 2 whisper to my Spark system because I cannot seem to rely on any of my three weather stations to provide accurate rainfall. I obviously don’t want to rely on a single sensor to determine the moisture level in my entire lawn, so can I add multiple to a zone and have Netro average it per zone? 
View: 4567   Answer: 1

Whisper Gen 2 update firmware

Phil Middleton
Updated at 2025-05-16 14:28:46 UTC 
I have 3 Whisper gen 2 sensors 2 have firmware 3.1.1 and one has firmware 3.1.5. How do I update the firmware on these devices?
View: 3512   Answer: 1

Transformer replacement

zoompj@gmail.com
Updated at 2025-05-18 18:43:54 UTC 
Topic: General

I’m sure my transformer is not working.

I have Netro 6

Please help

View: 4622   Answer: 1

Request for Replacement Battery for Netro Device PIXIE

Minh Thu Nguyen
Updated at 2025-05-19 08:42:52 UTC 
Topic: General

Dear Netro Support Team,

I hope this message finds you well.

I am writing to inquire about purchasing a replacement battery for my Netro device, which has recently stopped working due to battery failure. Could you please provide information on how I can order a replacement, including the price, availability, and shipping options?

The model I am using is PIXE, and I would appreciate any assistance or recommendations you can provide.

Thank you for your support, and I look forward to your response.

Best regards,

Minh Thu, Nguyen

View: 4611   Answer: 1

Smart Zones are random

Dave H
Updated at 2025-05-19 15:27:46 UTC 

Sprite-12

I want to utilize automated rain delay feature.

If I have my 11 zones enabled for Smart Zone watering, the zones will water in a random order.

I need them to remaian in order 1-11. I cannot yet find a readon why.

Not much fun sitting on my lawn when a zone unexpectedly turns on.

If I use a manual program, then the rain delay feature cannot be used.

Is there a way to enable an automated rain delay in a manual program?

and/or

run the zones in an order when utilizing the Smart Zones?

And yes, most of my zones have the same environment settings

View: 4487   Answer: 1

overwatering

Alfonso Olias Sanz
Updated at 2025-05-20 12:55:43 UTC 

Hi there I use the netro smart feature and the whisperer. 

The smart schedule for zone 5 watered 28 minutes at 5am and the sensor measured 99% humidity.  Then it watered again at 6am... which is obviously a waste of water as the zone is already 100% humid. So it look like when the program starts it does not take into account the humidity again until the next run for that zone. 

For zone 5 I am using regular mode. Not the Deep or EPA. 

I also have the condition that 

- Sensor to report every hour

- skip watering if above 60%

- Sensor firmware 2.0.1

View: 4511   Answer: 2

Refurbished netro controller

drylake
Updated at 2025-05-23 23:37:47 UTC 
Can I send my controller in to get it repaired? 
View: 4239   Answer: 1

Battery Issue - Netro Stream

K L
Updated at 2025-05-25 03:09:56 UTC 
Topic: General

Dear Fellows,

I will be away for over a month and want to confirm the best practices to ensure my Netro Stream batter operates reliably throughout this period. Could you provide tailored recommendations based on my device’s current configuration and usage?

Device Details:

  • Hardware : Netro Stream 1.0
  • Firmware: 1.0.0


Please advise on any critical steps I might have overlooked. I aim to finalize my plans.

Thank you for your assistance!

Best regards,
Kelvin



View: 4529   Answer: 1

Overview with multiple controllers

Mikael Hammarin
Updated at 2025-05-26 17:18:52 UTC 

Hi

Suggestion:

It would be great if it was possible to have a better overview in the Netro app when using multiple controllers. 

For instance, we have 2x Spike 6 zone controllers and 1x Pixie in our setup and it's currently tricky to have a overview over all zones scheduled in these controllers without switching back and forth between them. If only Schedule tab would list all our zones setup in all our controllers :-)


View: 4516   Answer: 1

App reports off-line, controller is on-line and web based app is on-line

Jorge Rodrigues
Updated at 2025-08-08 18:46:45 UTC 

Hello,


I have a strange situation:

- App reports controller as off-line, sometimes it reports on-line for brief periods. It was working fine till three days ago

- Controller has green light

- Web app on the netro site reports on-line and works

- The controller is watering

- The Wifi near the controller is working and I have not changed the password or settings

- I have tried forcing it to change the wifi, I get the bluetooth light and the controller is detected on the app via bluetooth, however it fails after I insert the password for the wifi. This is odd since the device is connected.

I suspect there is a synch issue between the App and your servers. Help would be appreciated.


View: 759   Answer: 1