I can’t connect to my irrigation controller through my desktop computer, or the Netro App.  Are you guys having server problems today 4/27/25?  

The same thing happens to me too. No irrigation today... 04/27/2025 Netro does not connect... it says it is watering in manual mode, then I go to check and nothing happens! No water comes out of any station, I tried to reset but to no avail. If I try the tester the irrigation starts but if I try with the manual it says it is watering but that is not true. I checked the Wi-Fi and it is fine.

When I try to set the trigger for a moisture level in IFTTT, it does not give me the option to choose at what moisture % I want the trigger to run.  How do I set the trigger for a specific %?

It only gives me the option for account, device, and zone.

Hi I live in the uk and have chalk under a few inch’s of soil what setting on soil types is it most close to with you soil types and what the best weather options you have for uk weather

Regards

Steve

My whisperer-2, installed ~36 hours ago, is consistently reporting a temp about 10F hotter than reality.

Thoughts?

Am I able to create a schedule for new seed that allows me to add 2 watering times (1 in the AM and 1 in the PM)? Right now I had the create 2 separate schedules. 

Dear Netro Support Team,

I hope this message finds you well.

I am writing to inquire about purchasing a replacement battery for my Netro device, which has recently stopped working due to battery failure. Could you please provide information on how I can order a replacement, including the price, availability, and shipping options?

The model I am using is PIXE, and I would appreciate any assistance or recommendations you can provide.

Thank you for your support, and I look forward to your response.

Best regards,

Minh Thu, Nguyen

I’m sure my transformer is not working.

I have Netro 6

Please help

I have 3 Whisper gen 2 sensors 2 have firmware 3.1.1 and one has firmware 3.1.5. How do I update the firmware on these devices?

I would like to add a GEN 2 whisper to my Spark system because I cannot seem to rely on any of my three weather stations to provide accurate rainfall. I obviously don’t want to rely on a single sensor to determine the moisture level in my entire lawn, so can I add multiple to a zone and have Netro average it per zone? 

How can I do?

Hi 

I have some basic programs to water.  At the same time smartwater is enabled on zones?  

It seems the programs run - but smart water does not control the duration 

Is there a way to specify when watering evens should start but let the smart water control duration?

1. How can I set an irrigation schedule without WiFi? I have a rental house that is not occupied ( no Internet service) , but I would like to create an irrigation schedule. I app allows me to connect for test run, but not to set new schedule. 

Having problems getting it to connect to wifi?  Trying everything I can think of? Help???

How do I add a second user ( second phone) to our system?

Is there a way to replace the light?

I have the Netro Whisperer2, and all works fine except for smart watering notifications.

They alert within the Netro app - how can I get them to alert outside of the app (i.e. "normal" smartphone alerts)?

It's great that I get the notification in the app, but that means that I have to constantly manually open the app to check for notifications - which essentially makes the notifications almost useless.

I've uninstalled and re-installed; I've disable the system setting to give the app access to send system notifications and then re-enabled it; and anything else I could think of that could be stopping the app being able to send a system notification.

Am I doing something wrong here, or does this intentionally only keep the notification internal to the app?

I am limited in GPM, and in some areas of my lawn, I would like to water for more than 1 hour at a time for deep soaking. I cannot find a way without using multiple programs to the same zone. It is pretty labor intensive.

I received a notification on my phone that my Pixie is offline. I am out of state. Will my pixie still execute its schedule? Will it water my plants?