The same thing happens to me too. No irrigation today... 04/27/2025 Netro does not connect... it says it is watering in manual mode, then I go to check and nothing happens! No water comes out of any station, I tried to reset but to no avail. If I try the tester the irrigation starts but if I try with the manual it says it is watering but that is not true. I checked the Wi-Fi and it is fine.

Hi, I am just about to sell our house and with it the Netro Retic system. How do I change the owner email? I’ve tried it in the app but it keeps failing 🙁 

Thanks,

Andrew

Why ? 

This morning my 16 zone Spark unit was showing a red LED.

The app said it was online but when I tried to manually water a zone, it just said "connecting" for the duration with nothing happening outside.

Our wifi was running as normal and the room with the controller in had a good signal.

Unplugging and plugging back in solved the problem but it doesn't leave me with much confidence of the unit if it's going to do this at a critical time of year without being noticed.

Is there a reliability issue with the latest firmware?

Hi.

My controller operates but many times, rather than executing the time setting. It just cuts out? 

I do have a sensor connected but I took it out of the ground to exclude wet soil feedback 

I'm guessing there is a parameter forcing the stops? 

Could anyone give me a direction where to look? 

Thanks 

The two zones on the Netro Stream Smart Indoor Watering System are in reverse. When I select Zone 1 manually on the machine or from the app, the water squirts out from Zone 2. And by selecting Zone 2, the water comes out from Zone 1. Anyone else having the same issue? Is this something I can fix as a DIY, like opening the box and swapping out the two wires? 

Hi do you sell the smart solar powered netro wi fi tap timers direct,i need 20 thanks 

Trevor Pfeiffer

Hi,

I've just installed a Spark 16 and I'm playing with the settings. I tried out a zone photo that hasn't really worked but can't seem to find a way to delete it.

Can someone help please?

One of the sensors started giving humidities form 80 yo 30% from one hour to another. I changed the position of the sensor and restarted various times. Now the sensor measures 0% humidity. 

Now after 4 days the sensor is dead. Tried charging and still doesn't start or show any life.

Any ideas to solve this problem?

Regards. 

I don’t know what’s going on my Netro spark randomly started on its own at night. 5 or 6 times a night for 1 min up to 10 min. Yesterday it ranned for nearly 90 minutes. How can I prevent this?  

Please help. I'll provide a reward for getting my N-12 to work.

lss

System went offline at 2 in the morning and I can’t get any response. Checked the outlet and it’s working. Tried to reset. Unplugged and plugged back in. Help!

Hello

My system has 5 solenoids.  All worked fine until recently.  One will turn on and off manually.  

However in smart timer it turns in but not off.  

How can I confirm if a app set up issue or a hardware issue with solenoid itself.  

Nath

I changed the sprinkler head on zone 5 after installing the new controller. All zones work but 5. I can run it manually. It won’t work on smart watering.

Hi,

I have 4 zones and a master valve. When I run any of the zones, they won't shut off when the timer runs out. If I switch the AC power off, then the valve will shut. I have checked the valve and it has no issue with opening and closing except when the sprite is running it. I tested cables for continuity, and I have tried swapping cables with no change. My ac power pack is AC 24v.

This issue affects each of the valves but only when controlled via the sprite. The valves are fully operational otherwise.

Hoping for a fix, otherwise will return to Amazon under warranty and get another brand.

Hello,

I had to change my google password and now I lost all my datas from my last installation in my Netro system.

What can I do to find it again. Must I install everything new?

Who can help me?

Thank's

Konrad

How does the Spark test the valves?

I want to connect a 24V input sensor on the spark outlet channels to switch 2 knx connect valves in different location. Cabling to those valves is to long for 24V. 
The valve testing always says that there is not current and switch it off --> Do i need a resistor on the outlet to simulate a valve? If yes, which value should the resistor have?

Thanks,

Peter

I live in Conroe, TX and I cannot get the manual operation to come on. I’m supposed to water every 2 weeks during the winter months if I have not had rain. No rain in over 2 weeks so I need to turn it on. I do not have anything programmed right now. Any suggestions?

Hi, I am just about to sell our house and with it the Netro Retic system. How do I change the owner email? I’ve tried it in the app but it keeps failing 🙁 

Thanks,

Andrew