Hi 

I am getting an error in the app like " Invalid group ID 39654: invalid device status "

What would be the reason.  Also I am unbale to pair my device.

Please advise on this.

Thanks 

Ashok.

Hi gents 

I have setup a new up to 12 zones metro  replacing an 8 zone hunter system.

So far only 5 zones are active

I am missing something small

Hunter old wiring attached 

Thanks! 

First of all, I have been using my Sprite for one year, and the result is very positive. My lawn is better, and I have learnt about how watering should be done in my case. Congratulations to the Netro team. Let me add some questions below.

On 2023-06-13 Wency said "Netro sever side gets/ updates weather information every early morning at around 4 am.

If the weather forecast changes, Netro will update and recalculate the schedule." But could you expand what time zone is this 4 am?.

And a second question is: how often the system recalculates the watering scheduling after a programmed or manual watering? Will that go in the same refreshing as the weather info refreshing? also at 4 am?

Thank you.

I have been browsing through question from client and have yet to find links to answers to these questions. What is the use of this section of you software if nothing is is fries for answers. Should have a link to follow an answer to all questions. This could prove a lot more useful than just seeing the initial question. 

My sprinkler are set to go off twice they start at 6am then start again around 8am is there away delete the second watering?

We have a 9 zone lawn system and a seperate 4 zone garden system. The controllers are 100 yards apart. We hand 2 Netro controllers and a home network that covers the entire area. Can both controllers be operated with one same app? I’ve tried but without success….must be missing something.

Hi. I have two Whisper 2 units which have started to give strange readings, both have full batteries and strong WIFI connection. One unit is showing low moisture content when the soil is very damp and the other is showing 123 lux constantly. Any help would be most appreciated.

Greetings. Your system is currently compatible with Alexa and Google Home but does not integrate with Smartthings at all. I wanted to know if you were planning its integration. Thank you.

Hello.

I have a wishperer sensor in my garden and the measured values, in my opinion, are not correct in the following hours when the garden is watered. I have seen this same problem on other occasions. Is it possible to check it? Thank you very much.

The figure shows an example (the garden is watered at 6am):

There is no LED on my device.  I've power cycled on and off a few times and no change.

Strangely enough it shows connected to wifi but not starting water on a manual test.

Is it dead?

Hi there,

I have a Netro Pixie Z1 hose timer in my garden, which is about 50 feet away from its hub. I’ve been dealing with connection issues (routinely disconnecting from the app and randomly stopping watering schedules), which is strange because there are no obstructions between the timer and the hub, and it is a fairly short distance. When standing by the timer, I can clearly 

see the hub in my window. I have the hub plugged into the back of my WiFi router via an Ethernet cable, so WiFi connection is not the problem. The connection between the timer and the hub is. Does anybody have any suggestions on how to fix this problem? If I can’t get the Pixie Z1 to have a stable connection, I will have to buy a regular Pixie.

Thank you,

- Nick

Wency,

I recently added a drip irrigation system to my potted plants.  I do not have a dedicated zone for these plants, but instead tied the drip lines to a sprinkler head watering part of my lawn.   This zone uses the smart zone feature and works well.   The potted plants are under my roof and never see rain.    If I add a program for this zone with a daily frequency and 1 minute duration, will it still activate if raining?   I want both the smart zone to work as well as the program to work, but always needing the daily, albeit short program to run independent of rainfall.

Am I asking too much?   Otherwise, I must add another zone / valve to my system.

Thanks in advance for your advice.

John Kollehner

Houston. Texas

I'm getting "Error: Rain delay 1039728 with an end date of 2024-02-27."  I want to extend the delay, but it won't let me.  

Hi I am going to install a sprite controller at a property before wifi is installed. 

Can I set up programs on the controller using hotspot from my phone? So it can then use the irrigation schedule in offline mode until I can connect to wifi. 

Thanks 

I've had Netro for 3 years I changed my wifi and I updated it my app. It worked for a couple of weeks and all of a sudden it stopped working. I can't get it to connect to the wifi. It says offline. I can't even do a manual run. Does anyone have any suggestions? 

Dove trovo le istruzioni perla programmazione Dell app in Italiano? 

1. Weather thresholds settings are not working

2. Should have thresholds settings by moisture levels 

I ordered 2x Netro units late October, waiting delivery in Australia, I am glad to see some posts from people having had theirs delivered. Seeing the Netro go on sale heavily advertised up to the Black Friday sale, I cannot help but wonder if the rest of the world market is treated differently to the US customers.

One unit for my daughter’s November birthday and another for Christmas. Looks like an empty sock this year. 

In Australia orders are handled in the order they are received.

I have emailed support but they only respond, they are not initiating updates. They say I will soon get a tracking number but I don’t even get that. Soon it will be the holiday season so hope for a refund of my October payment.

If J could I would give my experience a one star, but the website does not have the capability of showing me what other people are experiencing.

Regards 

A very frustrated Australian customer