Smart watering has taken over my system. It waters on the wrong days at the wrong times. I have tried and tried to reprogram it with no success. I have asked for support from Netro at least 10 times and they have no support. Can someone please help me and tell me how to program the stupid smart system? It waters my plants three days in a row and then doesn’t water it for four days. My grass is dying. My plants are dying. Everything is dying because Netro has zero support. They don’t even have helpful videos on YouTube someone please help.

My terminal 1 is not working anymore. How can I troubleshoot?

Good afternoon

I have plant sensors in all zones, and they block.

Sometimes i have my grass really dry and the sensor have 70/80 % of humidity.

I turn them off change place like 2 cm, turn them in again and they have the correct humidity.

Anyone experience this?

Thank you in advance

Everything shows it should be running, but it doesn’t wake up. I have it set for online during watering periods. It says it’s communicating but it’s not running. How do I wake up metro when I want to communicate

What is the significance of a red dot next to the green bell ? 

Do not see anything anywhere and have not received any notice.

Thanks

Dear netro team,

I missing the function that I can open two zones at the same time.  If this is possible you could combine different valves.

This would be a huge advantage.

Thanks for your response. 

Hello,

Since 2 days now, my netro Sprite is offline.

The light is solid  but quickly blinks each 6 seconds.

What should I do?

Are Netro servers online?

Thank you,

David.

I noticed that Weather Flow PWS was added as a weather provider for Netro and successfully linked my Weather Flow Tempest with my Netro Pixie Z1+Hub+Whisperers.  However I have a few questions:

1) There seems to be no way to remove or change the link to Weatherflow, like selecting another station.  Can you add a way to do that?  

2) Since linking to Netro, I have changed the name of my Tempest Device on their platform from the default serial number to a descriptive name, but Netro still shows the old name for the device when I click on it in the Weather Provider menu, is that a problem, or are they still linked?  (and if it is a problem, how can I update the link?)

3) What data is actually pulled from Weatherflow?  The forecast shown in the Netro app does not line up exactly with what my tempest shows, nor do the rainfall totals on the discover tab.  

4) I have also linked my Tempest with Weather Underground and can use them as a Weather Provider instead.  The Netro app says Weatheflow PWS shares 9 days of forecast and 1 day of history, while Wunderground PWS shares 7 days of forecast and 7 days of history.  I prefer not relying on an additional middleman to link my tempest to Netro, but is it better to have the additional history or additional forecast?

Hello, can you please tell me is there possibility to switch order of zones how they appear in the menu

Salve, imposto in PREFERENZE due cornici di irrigazione. 

Dalle 3 alle 9

Dalle 23 alle 24

Il programma intelligente continua ad irrigare alle 18.

Salvata più e più volte questa impostazione di orario ma continua ad irrigare spesso alle 18.

Come risolvere?

My New Whisperer 2, after worthing fine for 2 days connected in the garden, now doesn't switch on any more, even after USB charging (showing full charge green light near the USB socket). It's offline and nothing happens when pushing the power button once, for 3, 5, 10, 25, 30 seconds.

What do you think ?

What should I do? Water is leaking out of my zone 5 only when they aren’t being used creating giant puddles in my yard. Any help?

When I put a fully charged battery in the timer, the white light comes on. I press the button to try to link with the WIFI router, nothing happens. I never see a white flashing light. If I press the button again a steady red light comes on. I have another Pixie and it links quickly with the router and works well so I know the WIFI router is working well but it never sees the water timer that is not working. 

How do I lengthen the duration from 60 minutes to longer

irrigation programs don't stop. even if the timer stops, the water continues to flow out. even if active in manual mode, I can't stop the water flow.

Hi,

My Netro-12 is currently running 5 zones at the same time when it was mannually turned on to go each zone at a time, also, the back end of the zones (6-12) does not respond to the app commands and whenever the app said the zones were turned on, it was still the first five zones that were running.

How close does this pixie z1 faucet timer have to be to the hub because it’s approximately 21 ft from it…

WiFi connected

Hub light is solid green

And the timer is offline

Won’t stay connected

Hi there. How can I program specific zones to water twice in one day?

Hi 

I am getting an error in the app like " Invalid group ID 39654: invalid device status "

What would be the reason.  Also I am unbale to pair my device.

Please advise on this.

Thanks 

Ashok.

Hi gents 

I have setup a new up to 12 zones metro  replacing an 8 zone hunter system.

So far only 5 zones are active

I am missing something small

Hunter old wiring attached 

Thanks!