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R C
Updated at 2023-10-24 18:55:29 UTC 
View: 952   Comment: 2

The app is full of useless things

MB
Updated at 2023-10-19 17:08:43 UTC 

MAKE IT SIMPLE AND FAST!


- not possible to run multiple valve at the same time

- app and webapp full of useless things such as the BIG clock in the schedule attached

- interface full of too many things. I dont care about smart watering. why my screen should be full of that?

- setting full of useless things.

- apps should be fast and simple, if you focus on professionals. If you focus on housewives is another story.

- example of ewelink

- not possible to run all the time you want. max 60 minutes. Edit program full of things again. 

- under zone there should be the possibility to add the schedule. why you are making an extra menu?? Zone 1 --> prog1 -->start h8.00; finish h.10:00

View: 513   Answer: 1

Terrible product?

Andrew Martin
Updated at 2023-10-16 14:26:31 UTC 

Three hours to setup 


Is this any good or just return now?


Does it keep causing problems?

View: 471   Answer: 2

Sprite 12 Controller Problem

John LaRocca
Updated at 2023-10-14 01:42:23 UTC 

Controller light is off and displays Offline status. Rebooted router resulting in WiFI connections elsewhere in my house and to my other devices except for the Sprite controller. Repowered Sprite controller and also did a reset— same status with no light and Offline status. Help!

View: 412   Answer: 1

Alexa Skill

Louise Brinkman
Updated at 2023-10-13 01:00:17 UTC 
Are there any plans to update the Alexa Skill? ... it's over a year and a half since the skill's been released and does need some urgent attention. One being to be able to run a saved program via Alexa and not just one single zone.  Hugely important.  The other (and quite annoying) is how it is coded into your skill to have Alexa ask "what else can I do for you?" over and over (and it is not Alexa but your skill)..this causes freezing on the Echo Show display so even if one does want Alexa to "do" something it does not respond...again, not Alexa, but your skill. Presently, one has to tell Alexa "goodbye" wait for at least a minute, before using my Show for another purpose...I have follow up turned off on all my devices in my Alexa settings.  No other skill causes Alexa to respond this way - freezing and "what else can I do".  It is unnecessary and needs to be removed for the reasons stated.  Can you advise when the skill will be updated?  Many customers, like myself, purchased your controller because of the Alexa compatibility which presently is very minimal.  Not all of us want to whip out a phone to run a program which is why we have Alexa & Google devices in the first place.  The IOS app has been updated, but the Alexa skill sadly has not.  Thank you in advance and eagerly await your reply,  kind regards 
View: 532   Comment: 3

Whisperer maintenance

Fabrice GOUFFRAN
Updated at 2023-10-11 02:34:36 UTC 
Hello, I am leaving in Italy  have several whisperer devices in my garden and I would like to know if it is better to remove them during the winter season when my watering network is off? Thank you.
View: 429   Answer: 1

Zone failure to run

Homestead One
Updated at 2023-10-09 08:30:37 UTC 

Hi, I have one out of 4 zones who won't start watering. I have changed the valve and the problem still persist. I have checked the connections and the cables, all looks good. There is voltage. 

Any ideea? 

Thank you 

View: 457   Answer: 1

Hub with more than 1 timers

Kay Fluhr
Updated at 2023-10-08 07:46:18 UTC 

Dear netro team

I have a  hub with more than 1 timers. But via the app it is only possible to manage 1 of the 2 timers. Is this a bug. So I can't explore the second timer timer and therefore I can also not get the data via API, because I can't see the MAC or Serial No. Can you please help here?

I solved the problem.

View: 455   Answer: 1

Yellow exclamation mark

MyGowdy
Updated at 2023-10-07 23:05:24 UTC 
I just noticed a yellow triangle with black exclamation mark on one of my zones. Will you please tell me how yo fix this?
View: 487   Answer: 1

Linking Google Home to Netro

cadry1969
Updated at 2023-10-07 03:21:23 UTC 
When trying to link my Netro Sprite with Google home, Google responds with "No compatible devices were found in your Netro account". I have updated Google Home to the latest version.
View: 392   Answer: 1

Zone Failure

Ben Pittarelli
Updated at 2023-10-03 12:31:07 UTC 
I have the Sprite 12 controller with zone 3 failing to work after 10 months.  Traced error to low voltage on controller. Anyone else having zone failures caused by controller?  

Moved wire to unused zone 12 and sprinklers engage as they should.
View: 444   Answer: 1

2 zonas funcionando a la vez?

Juan Carlos
Updated at 2023-09-30 18:53:13 UTC 

No consigo que la aplicación permita 2 zonas activas a la vez. Solo funciona de manera secuencial (Zona 1, luego Zona 2, luego Zona 3, etc).

Yo necesito activar 2 a la vez para regar y abonar al mismo tiempo.

Alguien tiene una solución por favor?

View: 436   Answer: 1

Purchasing Whisperer in the UK

Phil Middleton
Updated at 2023-09-30 12:48:53 UTC 

Hi, A few months back I purchased 2x Whisperer sensors and paid the shipping from America. However when they arrived a couple of days later and they had been sent from a UK address not from America. I was a bit annoyed at the time knowing I had paid $25 delivery but the were sent from the UK. You currently have an offer on these sensors is it possible to purchase them in the UK yet and claim the discount?

Kind regards

Phil

View: 466   Answer: 1

Whisperer 2 "serial already in used" issue

pridebowl33
Updated at 2023-09-29 16:07:36 UTC 

Hello, 


I have been trying to add back one of my Whisperer 2 sensor and got a message saying that the serial has been already in used. Not sure what to do at this point. I was wondering if someone had encountered the same issue and if there is a solution to fix it.


Thanks

Kevin

View: 455   Answer: 1

Does the "smart" behind Netro Sprite & Spark use data from Whisperer?

kamiller42
Updated at 2023-09-29 15:44:58 UTC 
Can a Whisperer be assigned a Sprite zone, and the Sprite use Whisperer's data to optimize the watering schedule?
View: 401   Answer: 1

Schedule

Jim Lacy
Updated at 2023-09-28 02:00:48 UTC 
How do I clear out the schedule and start over. 
View: 448   Answer: 1

Horario

Conchi Herrero
Updated at 2023-09-27 13:00:48 UTC 

Hola, sería posible que en la programación, en la hora de inicio se pudiera elegir la hora y los minutos?

Gracias.

View: 423   Answer: 1

Unrequested watering cycle

Claudio Polacco
Updated at 2023-09-23 07:00:27 UTC 

Hello everybody, maybe someone can help. 

This morning I found the irrigation system on, watering the garden, with no schedule active. More, the master enable/disable switch on the app homepage was set to off.

I'm using manual zone scheduling, not smart watering.

The controller is a Netro Sprite 6 zones, Wifi was on and fully functional. 

Any ideas? Thanks.

Claudio


View: 453   Answer: 1

Stephen CC
Updated at 2023-09-19 08:44:03 UTC 

can somebody explain the two way of rain skipping. forecast and expection. I wanna know how it really worked 


View: 405   Answer: 1

Copy setting to new spark device

John Wright
Updated at 2023-09-17 19:57:29 UTC 
My original netro spark died and I have received a new one.  Is there a way to copy the zone settings from the old to the new
View: 710   Answer: 1