Desde hace unos días la APP no está funcionando. Según la APP el WiFi está OFFLINE, pero según la página web está ONLINE. Según ambos está WATERING pero la realidad es que no está regando y no responde a órdenes. No dispongo en este momento de acceso físico al dispositivo. ¿Podrían indicarme si el problema es un problema local o de la APP/Web?

For some time the system worked perfect. Now I  have two sections that don't work. It turns out that the signal to activate the valve is too short. When I  put a meter on it and then activate the valve the meter jumps to 28v for about one second then drops to zero before the valve can move. Conversely the one that works stays at 28v for much longer. I have rebooted and reset the system.  Any ideas?

I am doing yard work to 2 of my 3 zones right now and have the whole system disabled for several days as many heads are disconnected.  Woke up a 5am to have zone 3 on and spraying water everywhere for 20 minutes. 

How is this possible? Why do you not update your softwar? 

Ho, we need support, as we are having an issue as the app doesn’t activate watering. The control unot shows E1.

Quando collego la valvola la zona resta alimentata a 24 v anche quando finisce il ciclo. Quindi non smette di irrigare anche con la spia di colore verde.

Senza la valvola invece la tensione torna 0 volt.

Cosa può essere il problema

What can I do?

Thanks

None of the zones are watering when the app says it's watering. I measured each zone when active and each read 28 AC. When testing the resistance, the readings were jumping all over the place for each reading. This is leading me to believe there is an issue with the master solenoid valve. However, there is no wire that connects to the M slot on the controller. Looking around the house for any of the underground boxes, I have not been able to find the master solenoid. Attaching pictures of what I have found. Any help greatly appreciated.

One day, the Sprite just stopped opening the zone valves. We tested and reconnected all the wires and deleted and re-installed the Sprite. Still no luck. Ground is good too. What could be wrong?

En relación con mi pregunta anterior ya he visto que poniendo el riego nocturno a las 23:30 se acepta, pero si se pone a las 23:59 sale el error. Por lo tanto anulen mi anterior pregunta, aunque me resulta algo extraño que no permita 23:59 siendo el mismo día.

Saludos.

He instalado mi nuevo Netro Spark. En modo smart produce demasiados riegos en una determinada zona de forma muy constante, y con demasiado tiempo. No me parece nada lógico. Quiero dejar eliminado el modo smart y programar personalmente el riego. Consigo programar un riego de las cuatro zonas que utilizo en un determinado horario de la mañana, pero cuando voy a añadir un segundo riego diario por la noche me da un mensaje "ERROR: Program cannot cross a day".

¿Significa esto que solo puedo programar un riego al día? Muy extraño, mi anterior programador permitía tantos riegos diarios como quisiera simplemente indicando las horas.

Por favor, una solución, porque si solo se puede programar un riego al día no me soluciona nada este dispositivo.

Gracias.

Has anyone had only one zone not work properly? I've checked my voltages and everything seems to be normal but one of my 4 zones does not operate either with the schedule or manually running the zone. Any tips help cause i'm at a complete loss.

Thanks in advance

Boyce 

Hi 

I just restarted my irrigation system after the winter.  I have tried to manually run a zone.  After watering for 5-10 mins the water turns off but the Netro timer still shows watering.

I am trying to determine whether the pump has turned off because the Netro "on" signal stopped or whether the thermal overload relay on the pump circuit caused it to shut off.  

Is there a way I can check which it may be?

Thanks

Vardhan

I have three zones that are running at the same time with low water pressure to all three. This is a new problem. Any ideas on hat might be causing it? 

So far I've tried replacing one solenoid, that did not work. I switched the zones in the control box for one of the three zones but the same result when I activated the switched zone. 

I also tried disconnecting one of the zones, and when I triggered it it did not run. But when I triggered one of the zones I left connected, it did run with low water pressure

I have tried to disable this zone in settings, but it will not disable.  If anyone knows a solutions please let me know.

Thanks

One of my Pixie Z1 is after months of use is having abnormal battery drain where a 100% battery to dead within 3 days. Is this something warranty would cover?

I've replaced 3 sets of AA batteries now within a week or so.

I have 3 zones. We have had system running for several weeks early in the morning. Yesterday I checked history & found all 3 zones had instead of a green checkmark icon, an orange wifi with red x icon (see photo below). I was able to try "run now", and only zone 1 worked. 

I ended up deleting ALL schedules & did a one time water on zones 2 & 3 & they worked. I made a new schedule for all 3 zones, and this morning i got the orange wifi icon on zone 1, & zones 2 & 3 ran just fine. 

Any ideas?   TIA!

Hy, i hava a problem.

When i start a irrigation cycle, only one Valve don't open, but when i start a test cycle from App, the same valve correctly open and start for few second the irrigation.

Why in the ccycke test the same valve it's ok and in the manually start don't go?

Idea?

grazie

Hi,

I had to replace a dead timer a while ago, it and my whisperer are working great in my iPhone Netro app.

But ... when I log into my Netro home on a PC, using MS Edge web browser, my current equipment is not there, it has all my old stuff that should no longer exist ... I checked and am definitely logging in as the same account on both iOS and PC. It is very weird.

Is there any way to get this corrected?

Hello, 

For some time one of my zones won't start watering. I have changed the valve with a new one but still won't start watering. 

Any ideas? Thank you! 

Hello,

My system is not working. When I run a valve test, it shows all valves are normal but the master valve has an open circuit error. I have checked all the wires and there is not voltage at the wires at the valve itself. I used a volt meter at the Netro controller and there is no voltage coming out of the controller for the master valve. Any suggestions? 

Thanks, 

Matt