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Netro pixie in standby

mbhi
Updated at 2022-03-12 10:44:15 UTC 

Hello,

My pixie is in standby and does not execute the scheduled programs.

What can I do to change that ?

Thanks 

View: 1913   Answer: 1

Gabriele Cofano
Updated at 2022-03-02 12:45:59 UTC 
La valvola dell'acqua è rimasta bloccata aperta e non si chiude.
View: 1934   Answer: 1

Interface

John Degolyer
Updated at 2022-03-02 05:58:45 UTC 

I just can't figure out this interface or scheduling or even how to turn the zones on or off.   It just seems too complex for a simple task.   Is there a guide or something?   

View: 2214   Answer: 2

Pixie Not Charging Sufficiently

Duane Smith
Updated at 2022-02-16 21:58:22 UTC 

Good Afternoon Everyone,


My Pixie is having issues charging via solar. I live in San Diego, CA and my backyard is not shaded; the device gets at least 8-9 hours of sunlight per day, but that only yields about 8-10% battery. I have it set to check in every 4 hours. So it shouldn’t be burning through the battery too much, and the problem started only about a two months ago.


Thank you all for your help in advance!


Duane

View: 1945   Answer: 1

whisperer off almost 1 month

Jose Lao
Updated at 2022-02-16 17:01:49 UTC 
seems that whisperer didnt collect data for almost one month!!, this is due to battery? we are in winter but it’s installed on a sunny place!! and app did no send alerts when this happens!!?
View: 2179   Answer: 1

Pixie smart timer battery not charging

Becky Aquino
Updated at 2022-01-23 00:57:20 UTC 
Anyone have an issue with the pixie battery not charging from the unit using solar? My battery level is down to 19% and I live in Hawaii, lots of sun. Not sure if I did something wrong.
View: 1891   Answer: 1

Sensor sending wrong data

Mick Faulks
Updated at 2022-01-14 06:49:41 UTC 

Hi have my whisperer installed in a garden bed, it saying 0% moisture when the soil is quite wet and it is saying temp is 200 C up to 380 C I have reset it many times but continues to give these readings.

View: 2104   Answer: 1

i have problem with netro sprite 6

Nguyễn Vinh
Updated at 2022-01-06 04:51:41 UTC 
I am a distributor of netro products in Vietnam market
My customer just sent back a product with a burnt electronic device inside (pictured). can you tell me what the possible reason is and how to fix it.
- 220V (stable) power supply
- no lightning or explosion
- Full safety equipment to protect electrical equipment when there is a problem.

Thank you very much

View: 2015   Answer: 1

No restrictions set, yet program is skipping because of user restrictions

alan.ashby
Updated at 2022-01-02 11:40:53 UTC 
I have no restrictions set, yet the app is indicating that restrictions are set and scheduled days are being skipped when they should not be.  Please see app screen shots.
View: 1804   Answer: 1

2 programs scheduled on one day

paul hewitt
Updated at 2021-12-24 05:21:45 UTC 

Hi


I added an afternoon program after the morning one had run to run daily as very hot over next few days. After setting it up I went into schedule to make sure it was there and all that appears on the day is the morning schedule with a yellow triangle with exclamation mark instead of the usual tick to say it was done. I did see it running the morning schedule.


Why doesn't the afternoon schedule show up as well as the morning one?


Paul

View: 2012   Answer: 1

Whisperer sensor flashing blue

Lyndon Whyatt
Updated at 2021-12-22 19:53:57 UTC 
I reset my Whisperer sensor by following the reset instructions and on restart it flashed white. I added the sensor via the app but it didn’t produce a WiFi signal and I couldn’t connect to it in Settings on my iPhone. After a while it flashes dark blue. 

What is happening and how can I fix it?
View: 2099   Answer: 1

Netro Spark 16: Issue with sprinklers not firing, then not turning off

davejburton@gmail.com
Updated at 2021-12-16 01:35:31 UTC 

Howdy!

I recently purchased a Spark 16 and have wired it in to a current srinkler system which was working fine with an old Toro controller. 


The Spark is acting very unusual, compred to the old system. As per the instruction booklet, I wired 8 wires in Zone 1-8 for the 8 sprinkler zones which are being used. I then wired the 24VAC and Common wires (x3)  in without an issue.


At first, both manual, smart and program modes worked with no issue.


I then tried to run a manual start with each zone runnig for 1 minute as a test. The app seemed to not be able to turn off the manual program if I hit the stop button in the app.


The unit was acting like there was no issue (valve test and server test on the app all looked fine), but if a program was due to run, the unit woudl display that a zone was active/watering, when it clearly was not watering or active.


I then did a full reset and install of the unit, and am still having the same issue.


The sprinkler wiring has 3 common wires - if I wire them all into the left hand side C wire port on the Aprk, it seems to struggle with turning on any zones at all, but intermitterntly. If I wire two of them into the left hand side C port, and one of them into the right hand side C port, the spark cant seem to turn off the sprinklers after they have turned on.


Help! It seems to be a common wire issue, and the app/unit also seems to be buggy.

View: 1912   Answer: 1

I have problem with netro pixie

Nguyễn Vinh
Updated at 2021-12-01 06:33:51 UTC 

My Pixie can't enable manual mode, when i manually launch the app it says "Pending" and it doesn't work

View: 1950   Answer: 1

Whisperer temperature and moisture readings are way off

Andrew
Updated at 2021-11-28 00:35:49 UTC 

I recently bought a whisperer and for the first few days it worked perfectly but now it consistently reports the temperature as being over 300 degrees celcius, and soil moisture at 0% even while it has been raining here for a week.

I've tried relocating the whisperer and deleting and re-setting it up twice but get the same result.

I'm unsure what else to try. Does anyone have advice or a fix for issues like this?

Thanks.

View: 2490   Answer: 2

Whisperers solar panel peeling off

Roger Prunonosa Duran
Updated at 2021-11-22 10:30:32 UTC 

Hi 

All my whisperers after few months of use has started peeling off the solar panel protection. At the same time they have started to fail.

Is this a recurrent issue? Is this bad quality? 

They haven’t lasted much…

Thanks

View: 2349   Answer: 2

Yellow triangle error

James Mershon
Updated at 2021-10-06 12:23:33 UTC 
Why am I getting these yellow triangles and no water?
View: 1950   Answer: 1

Whisperer setup works - but never reconnects to network

Ken Wiens
Updated at 2021-10-03 16:59:12 UTC 

I have 2 whisperers and have the same behaviour from both.  One worked for a few months and then failed.  The second one is brand new and never has worked.


For both devices I have done the full reset many times.  The reset and subsequent setup appear to work.  The Whisperer connects to the network and I can change the LED colour (so I know my phone and the whisperer are talking).  I then power off the whisperer and turn it back on for a transmission test.  The device powers on, the LED comes on and then within about 20 seconds the LED turns red and the unit shuts off.  This is supposed to indicate that the whisperer cannot reconnect to the network (and that I should move closer to my router).  I moved it right up to within 1 foot of the router and still cannot reconnect.


The fact that I had 2 of these and neither works suggested the problem was not with the devices, so I replaced the router with a high end Asus Zenwifi mesh network.  This still did not resolve the problem.


I do not believe I have a battery issue.  The units have sat in the sun for about 6 weeks during this testing.  The support documentation in 1 place says the setup must be done within 20ft of the router and in another place says the setup must be done within 20 feet of the sprite.  I've tried both and in both cases the setup appears to work properly. But in no case can I reconnect to my network after the unit is set up.


Both units are hardware version 2.2 and firmware version 2.2.0.  My app version is 2.5.3.  Server Status reports OK (response time 1.0 s)


Any suggestions for what else I can try?

View: 2206   Answer: 1

Can't get our Netro to reset

Neil Hobbs
Updated at 2021-09-13 20:54:12 UTC 

We recently had chipmunks chew through  the fiberoptic connection for our computer hookup, not before we were advised to install a new Bell router with a different ID and password. But I can't seem to get the Netro system to recognize this new router and its ID, and it has gone offline. Several attempts to get it to go online failed.

The control panel has a slowly flashing white light indicating that it is in a holding mode, I understand.

Can you help me through a re-connection please? The system has been a life-saver to date....


Neil Hobbs, Sydenham, Ontario.


View: 2006   Answer: 1

Power Supply

Jason Willis
Updated at 2021-09-12 12:27:04 UTC 
We had a huge lightning bolt crack by our house and now my new Netro watering system is offline. Is there any way I can get a new power supply to try and get the system back online. I am really bummed that it’s offline. 

Jason Willis
View: 2193   Answer: 1

Connexio

Gerard Coulombe
Updated at 2021-09-12 11:02:25 UTC 

Hi

Despite numerous trials i cannot connect the box to the website. 

Help needed

Regards 

View: 1916   Answer: 1