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Can't keep a zone from coming on with others. Not the selenoid.

Kirk Davis
Updated at 2023-05-14 12:23:35 UTC 
Hi,
I think I am cursed. I had to run a new line for two of my sprinkler valves as I had to move them and it was easier just to run new wire. The sit together in the same hand hole. I am having problems with one of the valves as it goes on when any of the other zones is active. I have replaced the valve once, the selenoid twice (showing solid OHM rating both times. I have the senenoid screwed down nearly all the way. It is the same zone (8) every time. I took a common wire and two others from the new line one went to each valve and the other to the far left common post. The valves, of course, are wired with one from the zone, and the other to the common wire that goes back to the far left C.  When the zone is off it is showing it is throwing about 2 volts AC. I suspect that is normal, or is it a sign of something else? 

I have a Spark 16 and it has been in operation less than a month. 
Thanks,
Kirk
View: 1663   Answer: 1

No light

Gabriele Gualtieri
Updated at 2023-05-10 17:13:50 UTC 

Hi

Netro light is off everything is connected but it is always off line. I have already changed cr1220 battery inside but light is off not i also have changed the trasnformer no working at all very sad

View: 1684   Answer: 1

2 new devices. One not working.

Katie Woggins
Updated at 2023-04-24 18:40:07 UTC 
I have 2 new Pixie faucet timers.  One seems to be working just fine so far.  The other will not shut off the water.  They are both set to Advanced Smart watering but the one never shuts off the water even when it is not on a scheduled watering and it says it is online.  Do I possibly have something set wrong?  Or is it a faulty device?
View: 1547   Answer: 1

Master error “open circuit”

Neil Lucey
Updated at 2023-04-24 14:09:12 UTC 

I swapped out a Hunter ProC controller with a Netro Spark 16 zone controller  The zones all work fine, but the pressure is now too low   When I ran a valve test all of the zones were normal but I had an error message for the Master that says “open circuit”   Not sure what it means or how to resolve it   I checked the wiring connections and they seem fine. Has anyone else run into this ? Thanks 


Neil 

View: 1558   Answer: 1

Pixie keeps disconnecting

Sang Peiris
Updated at 2023-04-18 12:44:42 UTC 
Hello I have 4 pixie devices.  Two are right next to each other.  One of these two keeps going off-line every couple of days.  Then i have to manually press the button on the device to bring it back on-line?  How do i fix this annoying issue?  Thanks. Sang
View: 1615   Answer: 1

No 24V output?

Bigolin Davide
Updated at 2023-03-26 16:15:24 UTC 

I have successfully installed the device and I start the manual watering on a chosen zone.

The LED changes from green to blue and everything seems ok, except that nothing else happens. No valve is activated and thus no irrigation. 

I have checked with a multimeter and none of the outputs gives the 24 VAC. But the device is correctly connected and seems to work fine. 

What can I do? 

View: 1527   Answer: 1

Often offline, automatic reconnection?

Carlo Drago
Updated at 2023-03-18 18:55:41 UTC 

Hi, my Netro goes offline every day/couple of days. Probably there is a disconnection of the Internet provider during the night.

Is there any possibility to program an automatic retry of wi-fy connection in the Netro?

Waiting your kind reply

Regards

Carlo 

View: 1691   Answer: 1

Smart schedules

Vincent Coutinho
Updated at 2023-02-07 20:51:01 UTC 
Why does my spark smart controller skips smart schedules. I don't have any restrictions. 
View: 1684   Answer: 1

API

Jose Lao
Updated at 2022-11-18 11:22:08 UTC 

I have historical irrigation on zone “n” and I can get schedule data from the API if the zone is turn ON, but if I put this zone in unavailable, the API does not get the historical schedule data for this zone. I have to manually put available the zone, download from API, and then turn off this zone for get the whole data.

I think is not the expected behavior.

Jose

View: 1806   Answer: 1

Netro Sprinkler WIFI Smart Controller not retry the connection

Gianluca Bus
Updated at 2022-11-03 12:03:59 UTC 

Hi all!


I have a “Netro Sprinkler WIFI Smart Controller” and when  sometime i have a problem with internet connection provider and  after the connection return up the controller still disconnect until i power-off and power-on the controller.

The led on controller blinking and the app show a off-line message.

 

Why Netro doesn’t automaticaly retry the connection ?

All other ethernet and wifi device automaticaly reconnect  after the connection return up.  It’s possibile configure Netro Controller to retry the wifi connection ot it’s a contoller bugs ?

 

 

Netro App vesion: 3.1.0

Netro controller hw ver.: 1.2

Netro controller firmware ver:  1.1.1

 

Thanks in advance.

Gianluca

 

View: 1806   Answer: 1

Water valve opened

Paolo Talamelli
Updated at 2022-10-23 10:52:29 UTC 
All the zone were off in the application but in the device the zone 5 opened the passage of current to the valve remaining opened 
View: 1720   Answer: 1

Sprite-6

Rockhead413
Updated at 2022-09-26 18:04:30 UTC 

What should my unit light show if it is properly connected?   And where can I find an online owners manual for this product?


Vincent Devlahovich

View: 1936   Answer: 1

Watering during a restriction

Valeria Dp
Updated at 2022-09-20 20:26:21 UTC 

Hi!

Tonight at 2.30 my netro start to watering. I had to stop it starting a manual program and stop it because in the app there was no watering sign.

Then I put a restriction for 3 days and around noon netro starts to watering again. There was a lost wifi signal for a minute cause by a voltage drop. 

Is it normal?


Thank you 

View: 1950   Answer: 1

Cannot reset Sprite

punyelroo
Updated at 2022-09-10 22:30:01 UTC 

Hi, I had a Sprite working OK but I needed to move it to another location and WIFI network. I assumed starting from scratch was the easiest method and deleted the controller on the App but now I cant get it back into host mode (<1sec press of reset button) or factory reset it (6-8 sec)....The LED flashes about once every 6 secs or so not every second, no matter what I do. 

So I never see the Netro_IRC wifi network ....

How do I fix this ?


-A

View: 2065   Answer: 1

Smart Watering is too much, Custom Program doesn't show up

Karen Thompson
Updated at 2022-09-02 15:15:20 UTC 

We had enabled Smart Watering. It was watering each zone twice, for a very long time - totalling up to 2 hours nearly daily, unless it was raining. I know the standard comment from Netro CS is that it's better to water deeply and less frequently, but this was watering every day...2 hours a day. It's too much. I disabled smart watering, and created my own program, but it 1) doesn't show up in the calendar/schedule and 2) the home page says "Next run not scheduled". How do I enable my custom program to run? Is there some small enable/disable button somewhere I need to use? Do I need to clear everything and start from scratch? We'd love a nice green lawn, but can't water for 2 hours every day (on just a small front yard!). 


Also, it'd be nice if there was a way to talk to a technician. Thank you.

View: 2098   Answer: 1

Netro Pixie full of water inside the box?

A Gallo
Updated at 2022-08-29 14:28:38 UTC 

Hi

I have been using this Netro Pixie for one and half month. It is actually my second Pixie. The first one arrived broken as the valve was not opening properly for watering, I could hear a "hiisss" sound like air spraying.


The second pixie arrived and I have used it for one and half month, very reliable and I love the fact that it has the photovoltaic cell.


Yet, yesterday I uninstalled it as I do not need it anymore till next spring and... in spite of opening the valve and turning it upside down to empty it, I could still hear noice of water inside the device. I opened the battery compartment and... there was water inside... lots of water... actually as soon as I turned it upside down and shaken it, it went for a reboot.


How is it possible that there was water inside??? I have been using watering timers for fifteen years from brands like Gardenia and never ever had this issue. Isn't it supposed to be a sealed device?


I am sure it won't work next spring...


Anybody else has had this issue?


Thanks

View: 1988   Answer: 1

Clock on sprite

Rory
Updated at 2022-08-24 19:43:30 UTC 
Can someone tell me what the clock time zone is. 
View: 1810   Answer: 1

Sprinklers run repeatedly

Sunil Sivanand
Updated at 2022-08-12 01:18:11 UTC 

I see that my sprinklers keep repeating the watering cycling through the zones. I have ser it for manual run. However, once started I cannot stop it from cycling. So I have keep the system disabled and enable only when the watering is to be done. I also have to keep watching to shut it down when the last zone is done.


I do not see any setting that could cause this behavior.

View: 1925   Answer: 1

Aparece E2 en ventana de Spark y no funciona la zona de riego

Juan Brea
Updated at 2022-07-26 18:08:13 UTC 
En el Spark aparece la zona de riego (05) y en el tiempo aparece (E2) y la zona no riega, ¿me pueden indicar que signfica la E2?. Gracias
View: 1945   Answer: 1

Repuesto

Juan Pascual
Updated at 2022-07-23 08:12:17 UTC 

Buenos días desde España


Hay alguna solución para esto?


Mil gracias 


View: 2163   Answer: 2