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Server Down 4/27/25?

ducati1198804
Updated at 2025-04-27 19:38:18 UTC 
I can’t connect to my irrigation controller through my desktop computer, or the Netro App.  Are you guys having server problems today 4/27/25?  
View: 117   Answer: 5

does not irrigate

Giovanni Asoni
Updated at 2025-04-28 15:58:30 UTC 
The same thing happens to me too. No irrigation today... 04/27/2025 Netro does not connect... it says it is watering in manual mode, then I go to check and nothing happens! No water comes out of any station, I tried to reset but to no avail. If I try the tester the irrigation starts but if I try with the manual it says it is watering but that is not true. I checked the Wi-Fi and it is fine.
View: 19   Answer: 1

Whisperer 2

Stephen Brewer
Updated at 2025-04-24 13:43:01 UTC 

Hi

Can you have the Whisperer 2 controlling all six zones 

Regards

Steve

View: 76   Answer: 1

Garden Bib

Grant Sullivan
Updated at 2025-04-22 22:01:02 UTC 
Topic: General
Our landscaper installed a 4 zone sprinkler system and put a garden bib on zone 4 with a faucet Is there a way I could keep zone 4 on all the time so the faucet can work all all times?
View: 116   Answer: 1

Request for Advice on Improving Water Pressure for Netro Pixie Irrigation Timer

Andrea DS
Updated at 2025-04-22 12:33:21 UTC 

Hello,

I would like to ask for advice on how to improve the water pressure for my Netro Pixie irrigation timer.

Here are the details of my setup:

  • The water is stored in a cistern with a capacity of one cubic meter (1 meter x 1 meter x 1 meter), equivalent to 1,000 liters.
  • The Netro Pixie smart timer is installed three meters below the tap of the cistern.
  • When the timer opens, only a small amount of water flows out.

How can I improve the water output and quantity? Are there any adjustments or solutions you would recommend?

Thank you very much for your help!

View: 151   Answer: 1

24 hrs

Eric Jonsson
Updated at 2025-04-19 08:19:24 UTC 
Hello, Here on Europe we use 24 hrs instead of 12 hrs pm/am, where can I change to 24hrs in the Netro App, also it shows wrongly morning instead of evening according to  program 
View: 176   Answer: 1

Google Home Assistant

Eric Jonsson
Updated at 2025-04-19 07:46:16 UTC 

Hello, I use Google Home Assistance for all my appliances in my smart home.

Is there any way to connect my Netro Spark 16 to my Intelligent home control, or any else like SmartThings etc etc?

Eric

View: 174   Answer: 1

Riego

Felipe Martinez Cuadrado
Updated at 2024-08-16 21:16:23 UTC 
Topic: General
He instalado el programador y de vez en cuando salta una de las zonas 
View: 1788   Answer: 1

Replace controller

paul.robinson@bigbend.net
Updated at 2024-08-24 22:53:15 UTC 
How do i activate a replacement Pixie and connect to existing (old) name and schedule in the app?
View: 1659   Answer: 1

Van Klaveren Patrick
Updated at 2024-08-15 10:04:53 UTC 
Hi! 

How can I share the Nero application of my watering control system with my gardener?

Thanks

View: 1762   Answer: 1

Smart watering very stupid

Ruth Wengert
Updated at 2024-08-13 14:22:33 UTC 
Smart watering has taken over my system. It waters on the wrong days at the wrong times. I have tried and tried to reprogram it with no success. I have asked for support from Netro at least 10 times and they have no support. Can someone please help me and tell me how to program the stupid smart system? It waters my plants three days in a row and then doesn’t water it for four days. My grass is dying. My plants are dying. Everything is dying because Netro has zero support. They don’t even have helpful videos on YouTube someone please help.
View: 1802   Answer: 1

Terminal 1 not working

Morgans_Home
Updated at 2024-08-12 01:27:03 UTC 
My terminal 1 is not working anymore. How can I troubleshoot?
View: 1821   Answer: 1

deleting plant sensor

David Ridgwell
Updated at 2024-08-10 01:31:44 UTC 
Topic: General
deleting plant sensor??
View: 1808   Answer: 1

2 hub-1 in my house

Troy Guinn
Updated at 2024-08-09 00:15:52 UTC 
Topic: General

Hello


I have 2 pixe devices and 2 hubs. I have 1 hub and pixie working fine. When I added the 2nd hub it does not show up in the app and therefore cannot add the 2nd pixie what am I doing wrong

View: 1889   Answer: 1

Watering system turns on by itself?

Michael Collins
Updated at 2024-07-27 23:34:54 UTC 
Topic: General

I have the following odd situations:


1. The Netro does not show any watering activity.

2. My watering system is turning on by itself, and one of my zones is just firing away, spreading water for hours on end.

3. The Netro does not seem to be be able to stop it or even show that it's running.

4. Unplugging the Netro did fix the problem. Even more bizarre


I have an old Netro that never did this. I wonder if I should just swap them out?  This newest one seems to bug sometimes?


Any thoughts what could be doing this?

View: 1893   Answer: 2

Can't get desired watering time

Fabio Silvestri
Updated at 2024-07-24 19:24:30 UTC 

Hi,

I'm struggling to setup watering time, even after third season im using this app.

As per my settings, EPA suggest to water every day, 30 minutes a day for each zone. The grass is getting sick as all past 2 years, cause the frequency is too high.

I would expect it to water for 1 hour, each 3-4 days. This is what i call "deep watering".

I tried following settings, the frequency decreases, but no way that i can increase the watering time which remains 30 minutes.

Help please



View: 1964   Answer: 1

Error E1

Simone Ragnolini
Updated at 2024-07-26 11:13:02 UTC 
Ho, we need support, as we are having an issue as the app doesn’t activate watering. The control unot shows E1.
View: 1848   Answer: 1

Zone watering while disabled

Brian Paternostro Paternostro
Updated at 2024-07-31 10:10:11 UTC 

I am doing yard work to 2 of my 3 zones right now and have the whole system disabled for several days as many heads are disconnected.  Woke up a 5am to have zone 3 on and spraying water everywhere for 20 minutes. 


How is this possible? Why do you not update your softwar? 

View: 2110   Answer: 2

Sensor plat

Tiago Lourenco
Updated at 2024-07-28 12:17:00 UTC 

Good afternoon

I have plant sensors in all zones, and they block.

Sometimes i have my grass really dry and the sensor have 70/80 % of humidity.

I turn them off change place like 2 cm, turn them in again and they have the correct humidity.

Anyone experience this?


Thank you in advance

View: 2049   Answer: 3

Boost factor in app

Jorge Castrillo
Updated at 2024-07-30 13:55:17 UTC 

Hi,


I see a boost factor option in the web interface. I understand it's meant to increase or decrease the watering time. You can see the effect in the estimated watering times and schedules.


In the app, however, that option does not exist and, in fact, it shows a different estimate than the web interface. Why is that? Which one does the system pay attention to? The settings in the web, or those in the app?


Thanks!

View: 2009   Answer: 1