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network error

paolo cellini
Updated at 2024-06-18 10:24:07 UTC 

Hi

i have a Netro app

on ios with a 12 station 

Starting this morning i receive a 

Network error message


i restarted/ re connect

same message


May i need a new firmware ? 

View: 137   Answer: 2

Weatherflow Tempest PWS Weather Provider

cseward
Updated at 2024-06-17 19:59:17 UTC 

I noticed that Weather Flow PWS was added as a weather provider for Netro and successfully linked my Weather Flow Tempest with my Netro Pixie Z1+Hub+Whisperers.  However I have a few questions:


1) There seems to be no way to remove or change the link to Weatherflow, like selecting another station.  Can you add a way to do that?  


2) Since linking to Netro, I have changed the name of my Tempest Device on their platform from the default serial number to a descriptive name, but Netro still shows the old name for the device when I click on it in the Weather Provider menu, is that a problem, or are they still linked?  (and if it is a problem, how can I update the link?)


3) What data is actually pulled from Weatherflow?  The forecast shown in the Netro app does not line up exactly with what my tempest shows, nor do the rainfall totals on the discover tab.  


4) I have also linked my Tempest with Weather Underground and can use them as a Weather Provider instead.  The Netro app says Weatheflow PWS shares 9 days of forecast and 1 day of history, while Wunderground PWS shares 7 days of forecast and 7 days of history.  I prefer not relying on an additional middleman to link my tempest to Netro, but is it better to have the additional history or additional forecast?

View: 103   Answer: 1

Need a notification, other than in calendar, when watering doesn't work.

Jake Tanner
Updated at 2024-06-16 22:53:34 UTC 

Apparently there are times when the wifi connection to one of our Pixie devices is not reliable.  Yes, I should work on that.  However, it has worked flawlessly in the past, and this is something new.  Nonetheless, when the water schedule fails because of no wifi signal, there should be some kind of notifcation OTHER than having to open the app, go to the calendar, and look for the tiny red icon.  The app is right there on the phone, and could generate a notification.  The app has the email address and could generate a notification.  The current method is borderline dysfunctional, and mostly useless.


The main screen can say "Watered 10 hours ago"  .. but the calendar OBVIOUSLY shows that that even did not happen.


  


View: 99   Answer: 1

Change whisperer mode

Jure
Updated at 2024-06-15 11:33:22 UTC 

Hi!


What is the proper way for changing Whisperer from standalone mode to adding it to my Netro Pixie or Sprite?


Thanks! 

View: 96   Answer: 1

Changing order of zones

Sasha Obradovic
Updated at 2024-06-15 02:06:31 UTC 
Hello, can you please tell me is there possibility to switch order of zones how they appear in the menu
View: 103   Answer: 1

Orario programma intelligente

Mattia Forti
Updated at 2024-06-14 16:13:19 UTC 

Salve, imposto in PREFERENZE due cornici di irrigazione. 

Dalle 3 alle 9

Dalle 23 alle 24

Il programma intelligente continua ad irrigare alle 18.

Salvata più e più volte questa impostazione di orario ma continua ad irrigare spesso alle 18.

Come risolvere?

View: 100   Answer: 1

Can we get a dark mode for the Android app?

Richard Nibbler
Updated at 2023-05-17 02:50:09 UTC 

This sounds silly but with most apps offering a dark mode now it'd be nice to get a dark mode option in the netro app. Kinda tired of burning out my eyeballs when I launch the app later in the evening. 


Tyvm

View: 778   Answer: 3

Water shuts off timer still going

D Hitch
Updated at 2023-06-03 14:10:58 UTC 
Hi. I’m wondering if anyone has experienced this issue. The timer on my nero still counts down but the water turns off. In one of my zones the water only lasts 1 minute 50 seconds. 

Thanks for any help. 
View: 876   Answer: 1

Certificate error

ventinovesette
Updated at 2023-06-11 06:03:25 UTC 
The certificate has expired. Please renew it asap as we are not able to access to the app
View: 936   Answer: 2

Problem with APP connection

Davide G.
Updated at 2023-06-11 05:49:55 UTC 
View: 895   Answer: 2

Srdjan
Updated at 2023-06-11 05:21:33 UTC 
View: 922   Answer: 2

Whisperer

Carolyn Seyfried
Updated at 2023-06-10 17:50:24 UTC 
Please help resolve problems with whisperer moisture sensor. Does it need to be regularly cleaned or something so it will work properly???
View: 846   Answer: 1

Whisperer sensor

Carolyn Seyfried
Updated at 2023-06-10 17:39:10 UTC 
Why doesn't sensor moisture percent change after watering grass
View: 933   Answer: 1

Netro sprite chpset.

Eduardo Pariente
Updated at 2023-06-09 18:15:34 UTC 
Hello everyone. 

I have problem with the chipset of the Netro sprite. Any suggestions?? 
Thanks you. 
View: 804   Answer: 0

Netro sprite chpset.

Eduardo Pariente
Updated at 2023-06-09 18:15:24 UTC 
Hello everyone. 

I have problem with the chipset of the Netro sprite. Any suggestions?? 
Thanks you. 
View: 887   Answer: 1

Change Country

samhye
Updated at 2023-06-08 12:58:01 UTC 

Hello all,


While installing the app, we couldn't choose our location (Curacao) so we filled in Miami, FL. Is there a possibility to change country after all? I can find where to change it in settings but it's not allowing me. Can someone help me out?


Many thanks.

View: 843   Answer: 1

Pros and cons Spark 8 and Pixie

Adil Ridvan
Updated at 2023-06-08 04:44:28 UTC 

Just wanted to provide some feedback. I had B-hyve XR Smart Indoor/Outdoor Sprinkler Timer for 2 years. I noted that it does not water on a schedule sometimes. Either because the internet was down, and it did not reconnect or something else. The contractor who replaced it told me that there is probably an internal battery, and it should have been replaced. Too late.

I Googled the best irrigation timer and found that Orbit B-hyve is the best, followed by Netro. Never heard of it. I chose it because it retains programs in case of Wi-Fi outage. I bought Spark 8 zones and installed it today (my contractor did). Also 2 Pixies.

Pros:

Clean modern packaging, clear web interface, app has installation instructions and troubleshooting tips.

Cons:

Why white cover? I could not see indicators with daylight. How to pair? Did some of your staff try to install it in bright daylight outdoors?

Does it have an internal battery which eventually needs to be replaced? How is the memory retained? I believe this was a problem with B-hyve..

What about Pixie? Is rechargeable battery forever?

Web interface still needs improvement: for example – my order is in a different place than my account, Pixie should state that there is no backup program, other logical flaws.

Created a program on Spark, but when tried to edit time it did not allow, stating that the same program already exists.

Backup should automatically copy the program with the option to edit. Why should it be entered as a separate program if this is a backup in case of Wi-Fi outage?

The outdoor cover can have a transparent wall to see indicators.

Thank you.

Adil

View: 1069   Answer: 1

2 zones not working

Shahid Habib
Updated at 2023-06-05 13:39:04 UTC 

Hi,

I have 9 zones but 2 of them are not popping up for watering. I can see water is coming out from the ground but not through sprinklers. I have unplugged Netro device and plugged it back but still those 2 zones are not working.


Any help will be appreciated.

View: 900   Answer: 3

Delay canceling / Verzögerungen aufheben - wie geht das?

Börke Titscher
Updated at 2023-06-04 08:32:03 UTC 

Folks 

I am a newbie in using the App für sprite sprinkler. I have tried the function to delay the time plan. But don’t know how to cancel that? 



Thanx und greetings from Germany 

View: 875   Answer: 2

New grass from seed

D Berggren
Updated at 2023-05-31 01:11:58 UTC 
Is there a program for multiple watering to start grass seed germination ? 
View: 831   Answer: 1