Please help. I'll provide a reward for getting my N-12 to work.

lss

System went offline at 2 in the morning and I can’t get any response. Checked the outlet and it’s working. Tried to reset. Unplugged and plugged back in. Help!

Hi, I am just about to sell our house and with it the Netro Retic system. How do I change the owner email? I’ve tried it in the app but it keeps failing 🙁 

Thanks,

Andrew

Hi, I am just about to sell our house and with it the Netro Retic system. How do I change the owner email? I’ve tried it in the app but it keeps failing 🙁 

Thanks,

Andrew

I have a Flume on my master water meter.

Is anyone familiar with any integration between Sprite/Spark and Flume?

Thinking of scenarios like:

If Flume water is already in use heavily (can be defined) then delay watering

Logic between Flume and either Metro to help with faulty valve / leak detection based on water (augmenting Spark's*)

If Flume detects water is shut off, don't run any Netro programs

* I read in Wency's reply at (https://netrohome.com/en/forum/posts/3479/show_question) that 

"The faulty valve detection relies on monitoring the voltage and current of the water valve's operational state. As for measuring the volume of water consumed, it's a consideration for future developments."

.

I live in Conroe, TX and I cannot get the manual operation to come on. I’m supposed to water every 2 weeks during the winter months if I have not had rain. No rain in over 2 weeks so I need to turn it on. I do not have anything programmed right now. Any suggestions?

Hi,

I have a Netro Pixie  and I was wondering if it's safe to leave it outside in the garden during the winter. The temperatures here in North of Italy can drop as low as -5°C (23°F).

Is it okay for the unit to handle these conditions, or would it be better to move it indoors to avoid any potential damage? In any case is not expected to perform any watering activity until Spring time.

Thanks in advance for your advice!

Where is the documentation on how to use the app? I have no clue how to set my own schedule or how to use the smart scheduling... I can't find anything on how to use this app at all and it's pretty confusing. I am looking at the app and it seems to have smart watering enabled, but there are times where it's skipping 3 days randomly and there is no rain that is supposed to take place on those days, so no clue why it's skipping those days. Can someone direct me to where the documentation is for using the app?  Thank you. 

Quando collego la valvola la zona resta alimentata a 24 v anche quando finisce il ciclo. Quindi non smette di irrigare anche con la spia di colore verde.

Senza la valvola invece la tensione torna 0 volt.

Cosa può essere il problema

Hello,

Since 2 days now, my netro Sprite is offline.

The light is solid  but quickly blinks each 6 seconds.

What should I do?

Are Netro servers online?

Thank you,

David.

Dear netro team,

I missing the function that I can open two zones at the same time.  If this is possible you could combine different valves.

This would be a huge advantage.

Thanks for your response. 

He instalado mi nuevo Netro Spark. En modo smart produce demasiados riegos en una determinada zona de forma muy constante, y con demasiado tiempo. No me parece nada lógico. Quiero dejar eliminado el modo smart y programar personalmente el riego. Consigo programar un riego de las cuatro zonas que utilizo en un determinado horario de la mañana, pero cuando voy a añadir un segundo riego diario por la noche me da un mensaje "ERROR: Program cannot cross a day".

¿Significa esto que solo puedo programar un riego al día? Muy extraño, mi anterior programador permitía tantos riegos diarios como quisiera simplemente indicando las horas.

Por favor, una solución, porque si solo se puede programar un riego al día no me soluciona nada este dispositivo.

Gracias.

En relación con mi pregunta anterior ya he visto que poniendo el riego nocturno a las 23:30 se acepta, pero si se pone a las 23:59 sale el error. Por lo tanto anulen mi anterior pregunta, aunque me resulta algo extraño que no permita 23:59 siendo el mismo día.

Saludos.

The smart schedule overlaps with the watering adjustment program that runs when the moisture goes below a %.

Yo can see here that zone 5 run 10 minutes the program and then 37 minutes the scheduler.  It has no sense and it is a waste of water.

1. After the watering adjustment run, the smart scheduler should recalibrate the timing based on the humidity of the land.
2. I have the whisperers, the whisperer should monitor the humidity and stop the smart watering once it reaches 99% of humidity but it seems the program runs all the way.

This could be improved in the application.

Thanks for your support and keep up the good job

Hello 

Just bought a Netro sprite-6 and a power adapter 600 ma but the sprinklers go up but not down, why? Could it be the amperage?

I exchange the power adapter for a 800 mA and i still have the same problem. 

If i do a manual irrigation and turn  it off in the middle it doesnt turn off,but if i tried once more to turn it on it turns it off....

Nuno

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One day, the Sprite just stopped opening the zone valves. We tested and reconnected all the wires and deleted and re-installed the Sprite. Still no luck. Ground is good too. What could be wrong?

Much of my non-lawn landscape area is sheltered by heavy tree canopy, meaning light rain does not reach the ground in the same amount that weather apps might report. If I find that smart zones are not getting enough water, how would I tweak the zone settings?

I would like to know how to get a serious bug in the smart watering algorithm resolved.

I live in north Dallas.  All of our soil is clay.  Most yards (like mine) have Bermuda grass, which is extremely drought tolerant.  This grass grows roots several feet deep and can survive with zero watering for 3 weeks after a downpour that saturates the clay.  (I can show you green grass in a yard that is hard as a rock)  During mid July to mid September the average low is 80 and the high is over 100.  Bermuda grass will go dormant(not dead) if not watered during summer.  You can easily keep the yard looking decent with only 10 minutes of watering per week.

I bought my house in 2020 and it came with a Netro.  After a summer of use, my wife and I failed to look at the auto-pay CC card water bills.  We had accidently spent thousands of dollars on yard watering during the summer. (I can show the water bills)!  (FYI, I had each zone set to the max ECO level)  Instead of buying a new timer, I changed smart-zone to basic instead of advanced and setup very detailed schedules.  

My timer got hit by lightning back in May.  I bought a new one and set it up.  I failed to notice that the default value for new zones is "smart zone enabled with advanced setting".  Even though I had set up manual programs the timer found 'loop holes'.  The advanced mode was watering some zones as much as 70 minutes in 1 WEEK!  (compared to previous 10 min a week).  My water bill went from $160 to $400 ( at least I caught it before it got to $800 again).  

This bug has literally cost me thousands of dollars with a feature that is supposed to be saving me money.  I am not asking for compensation, it was my mistake that that I failed to look at the schedule and CC auto-pay.  

But this bug is ridiculous.  

How do we get the following implemented:

1) Global setting for water conservation (impacts all zones) that limits the max per week and max per month that a zone can be watered 

2) Budgets inside manual programs that will set limits for max per week and max per month.

3) expand frequency for programs to be across 14 days instead of 7 days

4) notifications from app that informs owner of minutes watered per week and per month.

 

Thanks

So I like the idea of being able to manually water when I want especially on really hot days but the battery aftervthe second day dies and never charges more then 10 to 15 percent even in full sun for 10 hours. Would be nice if it charged faster and had a better battery or less drain in that mode.