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Sprinkler control of pool fill

Bob Cohen
Updated at 2024-04-15 23:49:36 UTC 
One of my zones is connected to a valve that controls pool fill. What "Plant Type" & Soil should I specify to get smart watering.
View: 672   Answer: 2

Waters too much

Updated at 2024-04-17 04:34:42 UTC 
I inputted my own program. I want it to water the durations I entered.  It doesn't.  How can I turn the so called smart feature off?
View: 615   Answer: 1

Water time

Updated at 2024-04-17 04:36:26 UTC 
How can I get this to water a certain time.  Like my gardens at 6am?
View: 560   Answer: 0

Skip watering did not work

Alfonso Olias Sanz
Updated at 2024-04-17 12:50:29 UTC 

I have the whisperer to avoid watering over 40% humidity, but the system did not skip it

View: 621   Answer: 1

Whisperer 2 problems

Updated at 2024-04-17 20:54:19 UTC 

As you can see the humidity sensor give some strange readings... 

How can change those values in such way without touching the sensor or watering. I'm scared of the reliability of such things... 

View: 662   Answer: 1

Manual operation - watering does not stop

Fabio F
Updated at 2024-04-20 14:28:45 UTC 


I installed the sprite control unit.

I attach photos regarding the hardware and software version.

At the end of the installation I performed a manual test of the zones.
The problem I encountered is that at the end of the operating time the watering does not stop.

 How do I solve this problem?
View: 700   Answer: 4

Timer and sensor data incorrect on PC web browser

Mart B
Updated at 2024-04-21 17:25:05 UTC 


I had to replace a dead timer a while ago, it and my whisperer are working great in my iPhone Netro app.

But ... when I log into my Netro home on a PC, using MS Edge web browser, my current equipment is not there, it has all my old stuff that should no longer exist ... I checked and am definitely logging in as the same account on both iOS and PC. It is very weird.

Is there any way to get this corrected?

View: 598   Answer: 1

App Netro

Antonio Cordon Rodriguez
Updated at 2024-04-28 09:28:48 UTC 
Hello. It would be nice if it were possible to customize the home screen. Select the product that appears by default when entering the app. Is it possible? I have different devices and I used one more than the other and the least used one always appears when I access the app, I understand why it was the first purchase. Thank you very much
View: 464   Answer: 0

Netro Pixie Z1 Connection Issues to Hub - Please Help

Nicholas Cole
Updated at 2024-04-28 15:58:10 UTC 

Hi there,

I have a Netro Pixie Z1 hose timer in my garden, which is about 50 feet away from its hub. I’ve been dealing with connection issues (routinely disconnecting from the app and randomly stopping watering schedules), which is strange because there are no obstructions between the timer and the hub, and it is a fairly short distance. When standing by the timer, I can clearly 

see the hub in my window. I have the hub plugged into the back of my WiFi router via an Ethernet cable, so WiFi connection is not the problem. The connection between the timer and the hub is. Does anybody have any suggestions on how to fix this problem? If I can’t get the Pixie Z1 to have a stable connection, I will have to buy a regular Pixie.

Thank you,

- Nick

View: 464   Answer: 1

Wifi password reset

Alfonso Olias Sanz
Updated at 2024-04-29 06:27:43 UTC 

I updated the wifi password in the router. I was able to set up the password in the netro controller but not in the whisperers. I followed the steps provided by the app, pressing 6 times very fast the whisperer button.

But the whisperer wifi did not appear. I tried with 2 of the 5 whisperer I have, but process is not working

View: 584   Answer: 2

Manual operation doesn’t stop

Ciro Bracciante
Updated at 2024-04-29 11:31:14 UTC 

Hello everyone, I have a problem.

To test the system, I started the “manual operation” function. For startup everything is ok but I can’t stop irrigation anymore. I have tried re-configuring the system several time, but I cannot solve the problem. Can anyone help me? 

Thank you

View: 521   Answer: 1


Derek Barss
Updated at 2024-05-02 04:24:35 UTC 

There is no LED on my device.  I've power cycled on and off a few times and no change.

Strangely enough it shows connected to wifi but not starting water on a manual test.

Is it dead?

View: 484   Answer: 2


John Zuzula
Updated at 2024-05-02 14:46:09 UTC 
My lawn and plants are dying! Suddenly something has changed and my unit isn't working. I have tried running manually. Zone will start and suddenly stop. I've checked times and nothing has changed there. I have removed and reinstalled the app. No help! Not sure where to go from here.
View: 493   Answer: 1

Start external wifi switch

Francesco Merisio
Updated at 2024-05-02 20:15:01 UTC 
Topic: General

Hym I have a main pump that start with a wifi switch. Can I call an action from Netro App that start the pump?

For example, whenI start the irrigation cycle, can i call a rest URL?

View: 8224   Answer: 1

ElctroValve don't sart

Francesco Merisio
Updated at 2024-05-02 20:19:07 UTC 

Hy, i hava a problem.

When i start a irrigation cycle, only one Valve don't open, but when i start a test cycle from App, the same valve correctly open and start for few second the irrigation.

Why in the ccycke test the same valve it's ok and in the manually start don't go?



View: 486   Answer: 1

Schedule issue

Barbara Williams
Updated at 2024-05-03 17:43:01 UTC 

I have 3 zones. We have had system running for several weeks early in the morning. Yesterday I checked history & found all 3 zones had instead of a green checkmark icon, an orange wifi with red x icon (see photo below). I was able to try "run now", and only zone 1 worked. 

I ended up deleting ALL schedules & did a one time water on zones 2 & 3 & they worked. I made a new schedule for all 3 zones, and this morning i got the orange wifi icon on zone 1, & zones 2 & 3 ran just fine. 

Any ideas?   TIA!

View: 560   Answer: 1

Can’t get water to work

Ally P
Updated at 2024-05-07 18:45:51 UTC 
I moved into a house with the Sprite 6 system and have it fully set up on my phone, however can’t get the water to actually run. I haven’t touched anything. Any advice?
View: 469   Answer: 1

Wafering even when raining

Fabio Silvestri
Updated at 2024-05-07 19:59:22 UTC 

I don't understand the logic behind watering after training. Yesterday and today we had heavy Rain, but the Smart schedule plans to start in 9 hours. In the app I also set to stop watering the day before and after Rain, but that seems to have no effect. Temperatures are low as well, i wouldn't expect watering to start before at least 10 days.

View: 583   Answer: 1

Antonio Cordon Rodriguez
Updated at 2024-05-08 18:57:57 UTC 


I have a wishperer sensor in my garden and the measured values, in my opinion, are not correct in the following hours when the garden is watered. I have seen this same problem on other occasions. Is it possible to check it? Thank you very much.

The figure shows an example (the garden is watered at 6am):

View: 529   Answer: 1

One of my Netro device can’t open the valve.

Bowie Xu
Updated at 2024-05-14 08:55:50 UTC 
Topic: General
I connected 3 zones and they were working fine last month. All of the sudden all 3 zones stop to work when I manually run the zones. I tested the voltage using multimeter. It seems the device has no voltage output at all when I run the zone.( I am assuming the correct reading should be about 24V). I tried to unplug/plug to restart the device without any luck. What should I do next?
View: 618   Answer: 2