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Changing WiFi Network post original installation

deleted_20260518221841_george
Updated at 2026-05-18 14:03:27 UTC 

Hi- been using your sprinkler controller for several years and have recently added a new WiFi network. 


I'm following the instructions how to switch the Netro controller to a new WiFi network. After resetting the controller, it change my iphone WiFi network over to Netro-XXX (which tells me I have no internet access). 

When I return to the Netro app and click 'Next', it just keeps instructing me to connect to Netro-XXX first. 


The Netro controller continues to blink despite unplugging it so stuck in limbo now. 


Thank you

View: 43   Answer: 1

Longer watering per zone

Ruud
Updated at 2026-05-16 21:17:27 UTC 

I have a Netro Sprite (6 zones).


I would like to water one time a week, 4 hours per zone in one run. I am not able to make programmes and single runs longer than 60 minutes. 


Am I doing something wrong, or is this not supported?


Thanks for helping me out.

View: 108   Answer: 1

Zones not running

Richard Snyder
Updated at 2026-05-14 13:48:46 UTC 
All zones are programmed to run but only zone 1 runs.
View: 190   Answer: 1

Sensores fallan

Juan Pascual
Updated at 2026-05-12 13:01:26 UTC 

Todos los sensores que he adquirido al cabo de dos años dejan de cargarse por el panel solar y son inservibles


Conectados por usb a una fuente de alimentación son capaz de emparejarse pero al desconectarse dejan de funcionar 


Enchufados a la corriente la luz única un bucle de rojo de menos a más parpadeo amarillo y parpadeo verde. Los puedo dejar cargando por usb 12 horas pero al desconectarlo se mueren


Alguna solución ? 

View: 249   Answer: 1

My password

Cliff Howatd
Updated at 2026-05-11 14:08:56 UTC 
Topic: General
My password keeps dropping, and I have to re-enter the password every time I want to use my phone to access programs.
View: 238   Answer: 1

Netro App

Bart Abbott
Updated at 2025-06-07 12:43:42 UTC 
Could you add a pause feature in Manual run? When I am running a zone, sometimes I need to halt the run and make an adjustment or fix a leak and then turn it back on. Right now, I have to stop the manual run and then start all over. 
View: 4365   Answer: 1

How does programs and smart watering coexist

Panda88
Updated at 2025-05-15 18:20:45 UTC 

Hi 

I have some basic programs to water.  At the same time smartwater is enabled on zones?  

It seems the programs run - but smart water does not control the duration 

Is there a way to specify when watering evens should start but let the smart water control duration?


View: 6616   Answer: 1

Indicator led is burn out

yigal
Updated at 2025-06-07 12:18:46 UTC 

My indicator led is burn out. whocan I replace it?


View: 4315   Answer: 1

Continuous Monitoring?

Eric Jonsson
Updated at 2025-06-06 11:50:16 UTC 

Hello, I have activated Continuous Monitoring on my Wispering gen2 which means I should get an emediate update when the moister has changed.

But I don't get any update/ change until the aut hourly upate of the measurement is done.


View: 14120   Answer: 1

Contrôler problem

Alain Turcotte
Updated at 2025-06-06 09:41:00 UTC 
My app on my phone say that the zone is on watering but when i look outside nothing is happening !!!
View: 5610   Answer: 2

Dropped wifi (2.4 Gz)

C Hill
Updated at 2025-06-06 02:10:45 UTC 
Help for my controller dropping the wifi weekly?  I have to unplug the controller to reset and wifi works.  When on vacation my controller can't be unplugged so is there a fix or work around ?
View: 4484   Answer: 1

Alexa with two Pizie

Stefano Giorgi
Updated at 2025-06-03 16:11:11 UTC 
I can't connect both of my two Pixie devices to Alexa — I can only control one.
How can I fix this issue?

Thank you.


View: 5466   Answer: 1

Water consumption

cwo
Updated at 2025-06-01 19:51:34 UTC 
I have a digital water metering in my house from my water supplier. So know the exact amount of water that ist running for all zones If netro ist running and watering the Garden. Unfortenately i can Not find an Option, to Tell netro how much water in qm per hour is running for wach zone. IT would be great If that could be implementated to have an exact number of qm water that ist uswd for watering each zone. So gar I know netro gives only an wstamated number of water used for wach zone, depwnding in size of watering area and Type of watering equipment.
View: 6023   Answer: 1

Whisperer 2 Dead

ducati1198804
Updated at 2025-05-27 23:06:05 UTC 
Topic: General
Anyone else have problems with whisperer/whisperer 2? The ones I have just seem to stop working out the blue.  The current problem unit is a whisperer 2 which was sent to replace a broken whisperer.  It comes on, lights up, and shows 100% charged when plugged into a usb power source.  As soon as I unhook the power source it stops working, and oower button does nothing.
View: 7282   Answer: 2

How do I change schedule

George S
Updated at 2025-05-27 21:37:14 UTC 
How do I change and save schedule? 
View: 5415   Answer: 1

New Sprite Owner

Bryant Bustamante
Updated at 2025-05-26 22:46:01 UTC 

I have installed a new Sprite - however, I have 3 common wires but only two slots - and only one wire fits in each slot...


View: 7062   Answer: 1

Spark- How many Whisper Gen 2 devices?

Kirk Davis
Updated at 2025-05-16 12:40:39 UTC 
Topic: General
I would like to add a GEN 2 whisper to my Spark system because I cannot seem to rely on any of my three weather stations to provide accurate rainfall. I obviously don’t want to rely on a single sensor to determine the moisture level in my entire lawn, so can I add multiple to a zone and have Netro average it per zone? 
View: 7280   Answer: 1

Transformer replacement

zoompj@gmail.com
Updated at 2025-05-18 18:43:54 UTC 
Topic: General

I’m sure my transformer is not working.

I have Netro 6

Please help

View: 7362   Answer: 1

Whisper Gen 2 update firmware

Phil Middleton
Updated at 2025-05-16 14:28:46 UTC 
I have 3 Whisper gen 2 sensors 2 have firmware 3.1.1 and one has firmware 3.1.5. How do I update the firmware on these devices?
View: 5522   Answer: 1

Request for Replacement Battery for Netro Device PIXIE

Minh Thu Nguyen
Updated at 2025-05-19 08:42:52 UTC 
Topic: General

Dear Netro Support Team,

I hope this message finds you well.

I am writing to inquire about purchasing a replacement battery for my Netro device, which has recently stopped working due to battery failure. Could you please provide information on how I can order a replacement, including the price, availability, and shipping options?

The model I am using is PIXE, and I would appreciate any assistance or recommendations you can provide.

Thank you for your support, and I look forward to your response.

Best regards,

Minh Thu, Nguyen

View: 7358   Answer: 1