I've had a Netro Spark 8 working without any problems since last year, but a few days ago it disconnected from the Wi-Fi and stopped working. I tried the reset button as indicated in the instructions, but there's no way to reconnect it. What else can I do? Thank you very much

Buongiorno,

ho riscontrato un problema con la centralina Netro Sprite-6.
Il dispositivo risulta online e sembra funzionare regolarmente, tuttavia non attiva nessuna uscita: né la master né le due zone configurate. Ho provato ad attivare manualmente tutte le zone, ma senza successo.

Ho effettuato alcune verifiche:

• la tensione in uscita è sempre di circa 11 V AC su tutte le uscite;

• la centralina è stata utilizzata pochissimo, solo con le zone master e 1–2;

• non sono presenti segni visibili di bruciatura o danni hardware.

Da quanto riscontrato, sembrerebbe un problema software, poiché l’hardware appare in buone condizioni.

Resto in attesa di un vostro gentile riscontro e supporto.

Grazie per l’attenzione.

Cordiali saluti,
Giuseppe Sciurba

My system is connected to a 500 liter tank. If I turn on both zones, it empties in 13 minutes.

In the application there is no possibility to program the maximum irrigation time for each individual area. I want you to work at most 13 minutes!

Can I use the Netro Spark 16 if I use the Rainbird ESP Me? I have 15 active zones.

Someone can help me?I need change the day for one program exists...what is the procedure? Thak you

Good morning, I installed a Sprite 6 controller, it works perfectly, but I have three questions: 1. How do I change the irrigation percentage without changing the watering minutes for all the zones each time? 2. When rain or wind is forecast, does the irrigation program still skip even if the smart function is not enabled? 3. When I start a zone in manual mode, for example to control the sprinklers, is it normal for there to be a long delay between pressing the Stop button and the actual interruption? Thanks.

How do I change the wifi network my Netro controller is connected too? I cannot proceed beyond step 2 from the instructions on the app. I get the message "Please connect to Wi-fi network "Netro_IRC_xxx."  However, the app shows that I am already connected!!

I cannot add my pixie z1 to the app because pixie z1 is not shown as an option. I have the hub connected. 

The whisperer sensor combined with the app seems confused. The app tells me to water every day however the sensor tells me a date on when to water next that is usually 8+ days later. 

The app doesn’t seem to talk to itself as far as the reminders are concerned.

(Update 3/17: I still get the notification to water every day, and the sensor still gives me a date over a week away on average)

I would.love to have the app inform me when watering starts and stops. Is there a way to do it?

Hello! I would like to set up my system to skip watering if soil moisture reads above a certain threshold. I have the Whisperer and the Pixie, so would like the Whisperer to communicate with the Pixie, so the Pixie skips watering if soil moisture is high enough. Is this possible? Thanks for your help. 

I just got a Whisperer 2 and it won’t charge past 90%. It’s been plugged in all day. Is the battery defective?

My system keeps watering despite the fact that it is winter with snowy conditions. It schedule to follow city city restrictions. Why?

My two whisperers stopped due to lack of sun. The new one started communicating again.

The old one started communicating but then stopped while the battery was still above 90%.

Seems a communication problem 

Blue light blinking turned quickly to white light blinking.

After blinking a few minutes it stopped but is not connected to the App.

Tried putting it ON close to controller and then close to WiFi router, the result is the same, no connection.

Is the whisperer dead ? Should I buy a new one ?

Thanks

I have one particular zone that i only require watering for 15 seconds every second day.

How can i do this?  i was able to do it on my previous OpenSprinkler.

Hello,

I have 2 Whisperer for automatic regularion of my watering.

They work normally work perfekt but when the bad weather prevents charging for o longer period they go to sleep/closes down.

Then my Netro thinks the soil is dry 0% humidity and aut starts my watering eventhough the soil is 90%.

I have ti disable the Netro to stop watering until the Whispering is charged.

Since I do not get any warning that the Wispering power is too low the aut watering can go on and on wasting my water and flooding my garden!

When I have Whisperers, the system appears to calculate the average over the day about 4 degrees higher than for zones without Whisperers.

It seems that, even though the weather data is available throughout the day, that zones without sensors only use the forecast high and low.

This is insufficient to correctly adjust for the amount of watering required.

For example, today is 7 degrees C up to 36.

Whisperer zones average the temp at 26C while non-Whisperer zone calculate the average at 22C.

On these extremely hot days, the non-whisperer zones are under-watering much more than the Whisperer zones.

Also note that even the zones with Whisperers always under-water and needs custom programs or manual intervention.

This finally explains to me why zones are always under-watered.

Can the system please use multiple day readings for non-Whisperer zones and PLEASE provide more watering?

I have programmed my Netro to skip Tuesday’s but the controller waters anyway. How do I stop this?

I'm experiencing a serious issue with my Netro Spark 16 controller. It connects correctly to Wi-Fi and appears online in the app, but when I try to start irrigation manually, the app just stays on "in communication" and nothing happens.

The problemm is with the 4g Vodafone/HoMobile provider as yout mentioned in https://netrohome.com/en/forum/posts/4052

I have already asked several time the update for the device, but nobody reply me

i wrote also to Netro support email: support@netrohome.com  --> nobody reply me.

What should i do to have this update?

Please

Hi, dopo aver collegato tutto, ho provato a fare un test manuale ma non parte l irrigazione.

Sapete aiutarmi?

Grazie