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End of Season Shut down

Jayme Buhlman
Updated at 2025-10-10 17:59:16 UTC 
Topic: General
Hi, it’s the end of our watering season where I live, the city just shut off the water for the year. Any guidance on what to do in the app to have the system off for until spring?  

Is it a good idea to unplug it for the season or no?
View: 2110   Answer: 1

L irrigazione non parte

Marco Michelini
Updated at 2025-10-11 15:55:45 UTC 

Hi, dopo aver collegato tutto, ho provato a fare un test manuale ma non parte l irrigazione.


Sapete aiutarmi?

Grazie

View: 2161   Answer: 1

App crash

Nick
Updated at 2025-10-12 20:41:50 UTC 
The app crashea when I click on a zone on Google pixel 8a. I had to configure them with another phone. Already tried to reinstall the app and clear cache
View: 2256   Answer: 1

Wind preference for drippers

Troy Robertson
Updated at 2025-10-17 06:46:57 UTC 

Hey,

Is it possible to individually choose preferences for wind speed on a zone by zone basis? I've got some zones that are connected to sprayers which I would like to keep on a wind speed cutout and but most zones are on drippers which I would like to water independent of the wind speed.

View: 2128   Answer: 1

Seeding my lawn this week... How do I adjust the "New Plant" option for consistent watering?

Jonathan B.
Updated at 2025-10-20 22:59:45 UTC 

Hi... since it's still fairly warm outside, I'd like to have the Zone water every 2 hrs for about 3 minutes just to keep the ground moisture up.

I'm not clear on how to do this?  Anyone?

View: 2121   Answer: 1

Zone flexibility

Mike R
Updated at 2025-10-29 01:20:50 UTC 
I have a hill that was terraced and replanted. I was told to run the circuit twice a day for 15 minutes for a month. Drip lines. Seems like my system doesn’t have that flexibility. Am i correct?
View: 2016   Answer: 1

API broken?

Tortfeaser
Updated at 2025-11-21 04:58:13 UTC 
Hi, I can get my Netro controller info using:

curl -v https://api.netrohome.com/npa/v2/info.json?key=MYAPIKEY

(where MYAPIKEY is a key from the user account page)

but when I try to update soil moisture data with:

curl -X POST -H "Accept: application/json" -H 'Content-Type:application/json' -d '{"key":"MYAPIKEY","moisture":100}' "https://api.netrohome.com/npa/v2/set_moisture.json"

I get an error about an invalid key:

{"status":"ERROR","meta":{"time":"2025-11-21T04:54:56","tid":"1763700896_KpmY","version":"2.0","token_limit":0,"token_remaining":0,"last_active":"2025-11-21T04:54:56","token_reset":"2025-11-22T00:00:00"},"errors":[{"code":1,"message":"Invalid key: ","params":{}}]}

What's going on?

View: 11573   Answer: 1

Cannot add pixie z1

John R
Updated at 2025-12-09 02:23:46 UTC 
I cannot add my pixie z1 to the app because pixie z1 is not shown as an option. I have the hub connected. 
View: 1724   Answer: 1

Watering on wrong day

keller3987
Updated at 2025-12-09 15:39:44 UTC 
I have programmed my Netro to skip Tuesday’s but the controller waters anyway. How do I stop this?
View: 1445   Answer: 1

The average temperature for a day is insufficient to calculate correct watering.

Richard
Updated at 2025-12-17 07:17:57 UTC 
When I have Whisperers, the system appears to calculate the average over the day about 4 degrees higher than for zones without Whisperers.

It seems that, even though the weather data is available throughout the day, that zones without sensors only use the forecast high and low.


This is insufficient to correctly adjust for the amount of watering required.


For example, today is 7 degrees C up to 36.

Whisperer zones average the temp at 26C while non-Whisperer zone calculate the average at 22C.


On these extremely hot days, the non-whisperer zones are under-watering much more than the Whisperer zones.


Also note that even the zones with Whisperers always under-water and needs custom programs or manual intervention.


This finally explains to me why zones are always under-watered.


Can the system please use multiple day readings for non-Whisperer zones and PLEASE provide more watering?

View: 1510   Answer: 2

aut watering triggered when Wisperer is out of power

Eric Jonsson
Updated at 2026-01-08 12:02:58 UTC 

Hello,

I have 2 Whisperer for automatic regularion of my watering.

They work normally work perfekt but when the bad weather prevents charging for o longer period they go to sleep/closes down.

Then my Netro thinks the soil is dry 0% humidity and aut starts my watering eventhough the soil is 90%.

I have ti disable the Netro to stop watering until the Whispering is charged.

Since I do not get any warning that the Wispering power is too low the aut watering can go on and on wasting my water and flooding my garden!

View: 1449   Answer: 1

Adding a 2nd system

Jayden Lockley
Updated at 2026-03-21 07:03:33 UTC 

I currently have a Netro Sprite system set up on a bore, I'm only using 9 stations currently but I can't easily add any more stations/wiring to this system. 

I can easily access the wiring where I would like to add more stations, am I able to pick up the earth and pump start wires, and add a 2nd sprite or spark controller there? 


Or has anyone got any ideas of how I can add more stations without running more wiring back to the master controller?

Thanks

View: 694   Answer: 1

Metro Sprite6 watering notifications on iPhone

RKR Home
Updated at 2026-03-03 03:32:35 UTC 
Hi I bought and installed a Netro Sprite6 watering controller about a year ago. Would really appreciate having notifications enabled for all watering activities. I had a good look through the app features and can’t find anyway to enable it. Could someone help please?
View: 664   Answer: 1

New whisperer

Jean Paul Lasserre
Updated at 2026-03-03 08:20:29 UTC 

Bought a new whisperer as an old one is no longer working.

REMARK : WHILE I LIVE IN A TEMPERATE AREA NONE OF MY WHISPERERS LASTS MORE THAN 26 MONTHS WHICH IS SURPRISING AS IT IS NOT SUPPOSED TO BE A CONSUMABLE.

Clicked as required first blinking blue light then blinking white light.

Went to sensors and see the dead old one, the working one but do not see the newly bought one.

Do not see either a + sign to add a new one.

What should I do ?

View: 686   Answer: 1

Valve finder - feature request

Monkeyzu
Updated at 2026-03-12 08:20:45 UTC 

Hi,

Any chance of adding a valve/solenoid finder feature? This would work similar to products like Chatterbox. The selected station for valve finding would switch the valve on and off quickly so that the rattle/chatter sound it makes can be used to find it. The main valve could be left closed.

Thanks

View: 636   Answer: 1

Seeding mode

John Sirois
Updated at 2026-03-15 04:23:37 UTC 

Is there any way to get a mode for a zone  that keeps grass seed wet enough to germinate? 


View: 608   Answer: 1

Drip

Tim P
Updated at 2026-03-22 18:03:51 UTC 
All the zones work except I do not have any water coming out of the drip heads
View: 494   Answer: 1

Pixie se desconecta

Lino
Updated at 2026-03-22 19:30:16 UTC 

Por qué se desconecta después de unos minutos mi unidad Pixie si tiene batería?
View: 535   Answer: 1

Drip

Tim P
Updated at 2026-03-22 18:23:10 UTC 
All the zones work except I do not have any water coming out of the drip heads
View: 501   Answer: 1

Support email- No reply

Kirk Davis
Updated at 2026-02-21 16:06:19 UTC 
Could you please ask Support to reply to my emails? The subject line of them is,"Whisperer 2 bad solar panel"
View: 838   Answer: 2