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API broken?

Tortfeaser
Updated at 2025-11-21 04:58:13 UTC 
Hi, I can get my Netro controller info using:

curl -v https://api.netrohome.com/npa/v2/info.json?key=MYAPIKEY

(where MYAPIKEY is a key from the user account page)

but when I try to update soil moisture data with:

curl -X POST -H "Accept: application/json" -H 'Content-Type:application/json' -d '{"key":"MYAPIKEY","moisture":100}' "https://api.netrohome.com/npa/v2/set_moisture.json"

I get an error about an invalid key:

{"status":"ERROR","meta":{"time":"2025-11-21T04:54:56","tid":"1763700896_KpmY","version":"2.0","token_limit":0,"token_remaining":0,"last_active":"2025-11-21T04:54:56","token_reset":"2025-11-22T00:00:00"},"errors":[{"code":1,"message":"Invalid key: ","params":{}}]}

What's going on?

View: 11301   Answer: 1

Cannot add pixie z1

John R
Updated at 2025-12-09 02:23:46 UTC 
I cannot add my pixie z1 to the app because pixie z1 is not shown as an option. I have the hub connected. 
View: 1690   Answer: 1

Watering on wrong day

keller3987
Updated at 2025-12-09 15:39:44 UTC 
I have programmed my Netro to skip Tuesday’s but the controller waters anyway. How do I stop this?
View: 1407   Answer: 1

The average temperature for a day is insufficient to calculate correct watering.

Richard
Updated at 2025-12-17 07:17:57 UTC 
When I have Whisperers, the system appears to calculate the average over the day about 4 degrees higher than for zones without Whisperers.

It seems that, even though the weather data is available throughout the day, that zones without sensors only use the forecast high and low.


This is insufficient to correctly adjust for the amount of watering required.


For example, today is 7 degrees C up to 36.

Whisperer zones average the temp at 26C while non-Whisperer zone calculate the average at 22C.


On these extremely hot days, the non-whisperer zones are under-watering much more than the Whisperer zones.


Also note that even the zones with Whisperers always under-water and needs custom programs or manual intervention.


This finally explains to me why zones are always under-watered.


Can the system please use multiple day readings for non-Whisperer zones and PLEASE provide more watering?

View: 1464   Answer: 2

aut watering triggered when Wisperer is out of power

Eric Jonsson
Updated at 2026-01-08 12:02:58 UTC 

Hello,

I have 2 Whisperer for automatic regularion of my watering.

They work normally work perfekt but when the bad weather prevents charging for o longer period they go to sleep/closes down.

Then my Netro thinks the soil is dry 0% humidity and aut starts my watering eventhough the soil is 90%.

I have ti disable the Netro to stop watering until the Whispering is charged.

Since I do not get any warning that the Wispering power is too low the aut watering can go on and on wasting my water and flooding my garden!

View: 1407   Answer: 1

Watering for less that 1 minute

Shane V
Updated at 2026-01-19 04:54:45 UTC 

I have one particular zone that i only require watering for 15 seconds every second day.

How can i do this?  i was able to do it on my previous OpenSprinkler.

View: 1142   Answer: 1

Old whisperer

Jean Paul Lasserre
Updated at 2026-01-20 10:38:33 UTC 

My two whisperers stopped due to lack of sun. The new one started communicating again.

The old one started communicating but then stopped while the battery was still above 90%.

Seems a communication problem 

Blue light blinking turned quickly to white light blinking.

After blinking a few minutes it stopped but is not connected to the App.

Tried putting it ON close to controller and then close to WiFi router, the result is the same, no connection.

Is the whisperer dead ? Should I buy a new one ?

Thanks

View: 1088   Answer: 1

Keeps wartering in snowy weather. Why?

Tuan Phan
Updated at 2026-01-25 18:28:34 UTC 
My system keeps watering despite the fact that it is winter with snowy conditions. It schedule to follow city city restrictions. Why?
View: 1037   Answer: 1

Valve finder - feature request

Monkeyzu
Updated at 2026-03-12 08:20:45 UTC 

Hi,

Any chance of adding a valve/solenoid finder feature? This would work similar to products like Chatterbox. The selected station for valve finding would switch the valve on and off quickly so that the rattle/chatter sound it makes can be used to find it. The main valve could be left closed.

Thanks

View: 583   Answer: 1

Not skipping raining days

Felipe VNunes
Updated at 2026-04-17 23:00:44 UTC 

Hi guys,

My Netro system is not skipping watering on rainy days. As shown below, it still watered even though it is configured to skip the previous day, the rainy day itself, and the day after. Any recommendations?

View: 6   Answer: 0

Multiple locations

paul.robinson@bigbend.net
Updated at 2026-04-12 21:06:55 UTC 

Can you have multiple locations or do you have to setup separate accounts?

If separate accounts, how do you do that?

View: 155   Answer: 0

Any way for user to open and replace battery in Whisperer 2?

ducati1198804
Updated at 2026-04-09 02:24:02 UTC 
Any way for end user to open and replace battery on a whisperer 2?  It is out of warranty.  
View: 242   Answer: 0

Combine 2 zones

Alexis Demosthenous
Updated at 2026-04-07 03:33:14 UTC 

Hello everyone,


For my lawn i have 2 watering zones, is there a way to "force" schedule to combine those 2 zones to always follow each other? I dont want to water half my lawn on Monday and the other half on Thursday. 


Thank you

View: 272   Answer: 1

Pixie se desconecta

Lino
Updated at 2026-03-22 19:30:16 UTC 

Por qué se desconecta después de unos minutos mi unidad Pixie si tiene batería?
View: 489   Answer: 1

Drip

Tim P
Updated at 2026-03-22 18:23:10 UTC 
All the zones work except I do not have any water coming out of the drip heads
View: 453   Answer: 1

Drip

Tim P
Updated at 2026-03-22 18:03:51 UTC 
All the zones work except I do not have any water coming out of the drip heads
View: 445   Answer: 1

Drip

Tim P
Updated at 2026-03-22 18:03:43 UTC 
All the zones work except I do not have any water coming out of the drip heads
View: 437   Answer: 1

Adding a 2nd system

Jayden Lockley
Updated at 2026-03-21 07:03:33 UTC 

I currently have a Netro Sprite system set up on a bore, I'm only using 9 stations currently but I can't easily add any more stations/wiring to this system. 

I can easily access the wiring where I would like to add more stations, am I able to pick up the earth and pump start wires, and add a 2nd sprite or spark controller there? 


Or has anyone got any ideas of how I can add more stations without running more wiring back to the master controller?

Thanks

View: 605   Answer: 1

Seeding mode

John Sirois
Updated at 2026-03-15 04:23:37 UTC 

Is there any way to get a mode for a zone  that keeps grass seed wet enough to germinate? 


View: 544   Answer: 1

Notification

Alexis Demosthenous
Updated at 2026-02-05 19:28:19 UTC 
I would.love to have the app inform me when watering starts and stops. Is there a way to do it?
View: 1020   Answer: 1