Hi I have 2 sensors and both read incorrectly. i put both ends into a bucket of water. 1 reads 50% other reads 75% both should red 100%. is there a way to calibrate them.

Update after 2 hrs both reading almost 100%. Do they self calibrate ?

thanks

Des

Hello,

My system is not working. When I run a valve test, it shows all valves are normal but the master valve has an open circuit error. I have checked all the wires and there is not voltage at the wires at the valve itself. I used a volt meter at the Netro controller and there is no voltage coming out of the controller for the master valve. Any suggestions? 

Thanks, 

Matt

Does anyone know what the exclamation icon means on the Metro App under schedule? 

I assume it means it didn't run, but why? These are the water schedules setup by Netro, I don't touch them. See screenshot.

Thanks in Advance!

Tim

Hello, 

For some time one of my zones won't start watering. I have changed the valve with a new one but still won't start watering. 

Any ideas? Thank you! 

Hi,

I have 9 zones configured, all the same. Zone 1 water everyday while the rest no. How can I fix it? It does not need water everyday 

Hello, my Netro Sprite shows a firmware version of 1.0.0, assuming that is the initial firmware version. How does this get updated? Searched the web but no resources available. Thanks

One of my zones is connected to a valve that controls pool fill. What "Plant Type" & Soil should I specify to get smart watering.

I inputted my own program. I want it to water the durations I entered.  It doesn't.  How can I turn the so called smart feature off?

How can I get this to water a certain time.  Like my gardens at 6am?

I have the whisperer to avoid watering over 40% humidity, but the system did not skip it

As you can see the humidity sensor give some strange readings... 

How can change those values in such way without touching the sensor or watering. I'm scared of the reliability of such things... 

Hi,

I had to replace a dead timer a while ago, it and my whisperer are working great in my iPhone Netro app.

But ... when I log into my Netro home on a PC, using MS Edge web browser, my current equipment is not there, it has all my old stuff that should no longer exist ... I checked and am definitely logging in as the same account on both iOS and PC. It is very weird.

Is there any way to get this corrected?

Hello. It would be nice if it were possible to customize the home screen. Select the product that appears by default when entering the app. Is it possible? I have different devices and I used one more than the other and the least used one always appears when I access the app, I understand why it was the first purchase. Thank you very much

Hi there, Ive noticed that some of the pie-slices in the moisture/temperature/lux graphs from my Whisperer Plant Sensors are heavily coloured (darker) and some are lightly coloured (lighter). Is this supposed to indicate something? 

I suspected that maybe the difference in colour reflects upload as either live (or cached), but I double checked and they all have >50% wifi connection strength and report regularly...

Hello, need help.

I cannot enter PM times on program.

Always return to AM. Not possible program at night. 

Thank you. 

Hi,

We have a Netro Pixie that we have been using to water trees in our backyard.

We purchased two Whisperer 2 sensors to help understand how much to water.

We paired and installed one sensor which is linked to the Pixie.  This sensor works well and reports light, moisture and temperature and appears in the app in the zone watered by our Pixie.

The other sensor installed as "standalone".  This sensor does not show up on our app including in settings.

How do we access this "standalone" sensor or data?

thank you.

Would it be possible to create a category called Market Garden ( I grow leafy greens and herbs using drip irrigation) for those of us who use Netro for this use. 

I ordered 2x Netro units late October, waiting delivery in Australia, I am glad to see some posts from people having had theirs delivered. Seeing the Netro go on sale heavily advertised up to the Black Friday sale, I cannot help but wonder if the rest of the world market is treated differently to the US customers.

One unit for my daughter’s November birthday and another for Christmas. Looks like an empty sock this year. 

In Australia orders are handled in the order they are received.

I have emailed support but they only respond, they are not initiating updates. They say I will soon get a tracking number but I don’t even get that. Soon it will be the holiday season so hope for a refund of my October payment.

If J could I would give my experience a one star, but the website does not have the capability of showing me what other people are experiencing.

Regards 

A very frustrated Australian customer 

I have purchased 3x Wisper 2s and 3x Pixies as well as a Spark. I want to set the watering frequency based on information from the Whispers. In the app, it has a sensor field, but it's not selected. I can't find any instructions on getting them to work together. I opened a ticket with support 2 days ago but no response.