How do you stop the watering

Rick Jones
Updated at 2019-07-13 16:02:14 UTC 

Is there a way to stop the watering in the middle of a cycle?

View: 252   Answer: 1

not watering after installation

Sangjin Lee
Updated at 2018-12-15 18:56:48 UTC 

I installed two Netro Sprites to replace the previous controllers. The installation itself went fine, and I was able to verify that the first one waters the zones fine.

However, the second one does not water any zones. All the status indicators are fine, I hear the water getting turned on, and everything but no watering. What could be wrong? The wiring seems pretty simple. One common wire, 4 zone wires, and the power. All the wires are securely in. What are the ways to troubleshoot this?

Thanks in advance!

View: 593   Answer: 1

Leak detection

Joshua Berk
Updated at 2019-01-03 15:27:07 UTC 
Topic: General
Rachio has a new leak detection device you can install on the pipe that talks to the controller letting it know if there's water flow that shouldn't be happening. Do you guys have plans to do anything like this? Would absolutely be interested in it!
View: 309   Answer: 0

Netro + Netatmo

Luca Magnani
Updated at 2019-07-14 07:42:29 UTC 
Good morning
I have a netatmo weather station,
it would be nice to connect it to read the weather data precisely for my area.
Thank you in advance
View: 253   Answer: 1

St. Augustine

Spencer Vaughn
Updated at 2019-01-10 03:15:53 UTC 
What’s the best way to fill in a bald corner of my yard with st Augustine. Every house in my neighborhood has a lush yard and so do I do for the most part. There isn’t a lot of foot traffic there. The only thing I can think of is that it’s at the top of my slopped yard (probably my the highest point) and maybe the water runs off to quickly. I don’t want to have to lay sod down if I don’t have too so I wanted to see if there were any other options. 
View: 321   Answer: 2

No light

Gilbert Lee
Updated at 2019-07-14 15:37:53 UTC 
I changed my network.  Went to change network on sprite.  I get no light.  I pressed the reset button and no light.  Tested my power and I get 24 volts.  Rep luges t in and still no light.  Netro is 1 year old
View: 187   Answer: 1

Why is my sprite watering zones multiple times a day

Tim Cox
Updated at 2019-02-02 01:35:59 UTC 
Installed sprite after I got it for Christmas.  Today it started watering on its own for the first time and certain zones ran for almost 45 minutes and a couple zones watered more than one time in a day.  What the heck is going on????
View: 372   Answer: 3

Location Based Watering Restrictions - Check-in Interval

Matt Grooms
Updated at 2019-07-14 18:58:52 UTC 

One of the great features of Netro is it's ability to look up my local (city/state) watering regulations, and apply them to my watering schedule. Bravo Netro!

Months ago, when I installed my Netro controller it looked up the then current (Stage-One) restrictions, and applied them to my watering schedule. However, since that time the watering restrictions have been eased (Year-Round restrictions) , and I'm allowed to water any day of the week. Well, Netro did not follow the changes and is still applying the old restrictions.

I attempted to trick Netro into rereading my local restrictions by turning the feature off, then back on. No luck.

So the questions are:

1) How often does a Netro Controller check the cloud database for updated watering restriction for it's location?

2) How often does Netro Central (you guys) check with communities for watering restriction updates and update your database so that deployed Netro controllers get accurate rules to apply?

I can see where it might be hard to keep up with small communities and rural areas, but my location (San Antonio, Texas, USA) has almost two-million people in the area. A single update on your part would provide a potentially large number of Netro users with current watering restriction information.



View: 214   Answer: 1

Solid white light can't connect to phone

Nathan Anderson
Updated at 2019-02-13 03:53:31 UTC 
I connected to the netro wih the app a few times no problem. Then it said failed to connect. The light is solid white no blinking. I have uplugged it reset it multiple times and deleted and reinstalled the app. Any help?
View: 352   Answer: 1


Updated at 2019-07-15 03:55:15 UTC 

Are there any plans to add HomeKit support to Netro? I have Alexa but prefer Apple's smart home platform.

View: 247   Answer: 1

Problems with the internet

Morrie Wayne
Updated at 2019-07-15 16:50:35 UTC 
Topic: General
We have a hot spot for our internet connection from Verizon. The hot spot keeps going off line and we don’t know what to do to correct it. Our Netro unit is in Florida and we are in Ohio. We don’t have any one close in Florida to help us with our problem. Might there be a inexpensive internet we might be able to acquire, or do you have another solution? We appreciate any suggestions you might have. We are happy with our Netro unit. Morrie Wayne. Address in Florida is. 1673 Abasco Ct. The Villages, Florida 32162. Address In Ohio is 18379 Squirrel Run Dr, Cleveland, Ohio 44130. My cell # is 440-856-9242. Thanks for any solution to our problems.
View: 232   Answer: 2

Whisperer records only up to 10% even in pouring rain

Scot and Michelle Cowan
Updated at 2019-03-03 17:04:51 UTC 
Have two Whiperer sensors in container pots setting up for bare root treesin large fabric bag containers. Sensors have detected a moisture level of only up to 16%. This morning after and during a one inch rain the soil moisture is only reading 3% and 6%. Clearly something is wrong. 
View: 320   Answer: 0

Introducing the Referral Program

Netro Support
Updated at 2019-12-10 03:02:22 UTC 

To the Netro community:

We are pleased to launch the Netro Referral Program. You can earn reward points when your friends become Netro customers!

1.Invite your friends to join Netro using your unique link

2.Your friends get a discount or reward points

Your friends enjoy 10% off their first orders or $10 credits toward their first subscriptions.

3.Get your reward points and repeat to earn more

You will earn reward points* equivalent in value to the discounts or credits given to your friends.

*Reward points: for every US dollar your friends spend on their first orders you will earn 10 points ($0.1). You will earn 1000 points ($10) for every friend who chooses to subscribe. There are 3 ways to redeem the reward points:

1. Use the reward points to purchase Netro products at (100 points = 1 US dollar)

2. Use the reward points to pay for your subscription fee at (100 points = 1 US dollar)

3. Withdraw the reward points to your PayPal account (200 points = 1 US dollar)

Your reward points will never expire.

You can check more info about Netro's Referral Program here

Netro Inc

View: 366   Answer: 1

Water stops running before the cycle is over

Updated at 2019-07-18 18:03:03 UTC 
Recently I have been having issues with zones 5-8 stop watering before the cycle is over, but keeps counting down and moves to the next zone and does the same thing. I have tried resetting the unit, re-linking the wifi, but doesn't seem to make a difference. Help!
View: 185   Answer: 0

Whisperer and smartzone configuration

Alfonso Olias Sanz
Updated at 2019-07-19 13:45:19 UTC 

I have set up all the zones with the whisperers. And there is something I do not understand.

One of the zones usually get flooded in autumn because the type of soil retains lots of water. 

But the whisperer and the smart zone is saying that the zone has to be watered more time than the other zones. 

My question is if the whisperer adapts the irrigation schedules and the time is watering per zone. Depending on the moisture, weather conditions  and type os soil.  It is clear that the soil type determines how much and how often to water. 

Here in the following link ( that "Netro accurately measures the water capacity and drainage rate of your soil, making sure your soil always receives the perfect amount of water at the perfect time."

That is fine, but it is confusing that in the app I can still define the type of soil.

A second question I have is that I can define the watering strategy (Regular, ECO etc...) I want to know if the whisperer and the controller will notify me if I have to change the strategy based on the weather conditions and the type of soil, plants etc...

Any idea?

View: 247   Answer: 1

Netro Whisperer

Christopher Martinez
Updated at 2019-07-24 06:20:37 UTC 
I was wondering if anyone knows where you can buy a whisperer sensor?  I am not finding them on Amazon.
View: 230   Answer: 2

Instructions about Replacing Toro System

Netro Support
Updated at 2019-03-20 08:07:29 UTC 

Replacing Toro system

This page lists some instructions about replacing the common types of Toro system with Netro smart watering controller. 

Example 1:

Toro model gk212-04

1. Connect the 2 white wires to the C slots, one on the left and the other on the right which is now occupied by a red one.

2. Move the red wire(currently on C slot) to M slot because it is for your master valve.

3. The last step is to connect the power then you should be good to go. 

Example 2:

Toro IC 8. 

The first slot of your current controller is master valve which should be connected  to "M" slot of Netro. The two wires in the second slot are common wires should be connected to the 'C' slot of Netro. The last step is to connect the power then you should be good to go. 

Example 3:

Toro Model 53765 6 zones

The red and white wires are the commons wires and should go to the two "C" slots in Netro Sprite controller. You do not need to connect the gray and black wires as they are the power wires for the old controller. 

View: 484   Answer: 0

Yellow Triangle Symbol

OnePlus Venom
Updated at 2019-07-26 14:11:58 UTC 

Hello everyone,

I just noticed a yellow triangle symbol next to a watering schedule that was set for today.

Any idea what that yellow triangle means?

View: 184   Answer: 1

Instructions about Replacing Old Controller

Netro Support
Updated at 2019-03-20 08:03:05 UTC 

Replacing old system

This page lists some instructions about replacing old controllers with Netro smart watering controller. 

Example 1:

I check the pictures.

Here is how you connect to your sprite:

OLD                 Sprite

24VAC             24VAC (order does not matter)

COM                any C slot

1                     1

2                     2

3                     3

4                     4

You probably do not need to connect other wires.

Example 2:

You do not have a master valve so you just leave the M slot open.

The sensor wires are not needed either in the Sprite because it gets the weather data from WiFi network.

Example 3:

If you are using the Netro power adapter, the two thick beige wires should not be used because they are the 24 VAC power wires from your old power adapter.

However, you probably can use these two beige wires on Sprite. Just hookup them on the 2 24V AC slots in Sprite on the right side. I would suggest using a voltage meter to check the voltage on them though if you go this way.

Example 4:

1. The VC wire goes to any one of the C slots in Sprite

2. The 1-8 wires go to 1-8 slots in Sprite which is straightforward

3. Use the Netro power adaptor to connect the 24VAC in Sprite

Other wires are not needed.

Example 5:

The 8 zone wires will go to the 1-8 slots in Sprite.

The C wire will go to any of the C slots in Sprite.

You can leave the M slot in Sprite on unconnected.

View: 307   Answer: 0

Wrong translation - Italian app

Sergio Bertolino
Updated at 2019-07-27 06:44:07 UTC 

Good morning. 

I like the app, also in Italian is well done and intuitive to understand and to program. It’s full of interesting info and give plenty of advice. You need to modify few words that have probably been translated thru a web based translator. The days of the week are:

Monday = Lunedí

Tuesday = Martedí

Wednesday = Mercoledí

Thursday = Giovedí

Friday = Venerdí

Saturday = Sabato

Sinday = Domenica

View: 152   Answer: 0