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Connection

jackielaith
Updated at 2024-07-21 04:36:32 UTC 
Can't connect to the internet with this app 
View: 1157   Answer: 1

Can't get desired watering time

Fabio Silvestri
Updated at 2024-07-24 19:24:30 UTC 

Hi,

I'm struggling to setup watering time, even after third season im using this app.

As per my settings, EPA suggest to water every day, 30 minutes a day for each zone. The grass is getting sick as all past 2 years, cause the frequency is too high.

I would expect it to water for 1 hour, each 3-4 days. This is what i call "deep watering".

I tried following settings, the frequency decreases, but no way that i can increase the watering time which remains 30 minutes.

Help please



View: 1193   Answer: 1

Error E1

Simone Ragnolini
Updated at 2024-07-26 11:13:02 UTC 
Ho, we need support, as we are having an issue as the app doesn’t activate watering. The control unot shows E1.
View: 1114   Answer: 1

Watering system turns on by itself?

Michael Collins
Updated at 2024-07-27 23:34:54 UTC 
Topic: General

I have the following odd situations:


1. The Netro does not show any watering activity.

2. My watering system is turning on by itself, and one of my zones is just firing away, spreading water for hours on end.

3. The Netro does not seem to be be able to stop it or even show that it's running.

4. Unplugging the Netro did fix the problem. Even more bizarre


I have an old Netro that never did this. I wonder if I should just swap them out?  This newest one seems to bug sometimes?


Any thoughts what could be doing this?

View: 1172   Answer: 2

Sensor plat

Tiago Lourenco
Updated at 2024-07-28 12:17:00 UTC 

Good afternoon

I have plant sensors in all zones, and they block.

Sometimes i have my grass really dry and the sensor have 70/80 % of humidity.

I turn them off change place like 2 cm, turn them in again and they have the correct humidity.

Anyone experience this?


Thank you in advance

View: 1328   Answer: 3

Boost factor in app

Jorge Castrillo
Updated at 2024-07-30 13:55:17 UTC 

Hi,


I see a boost factor option in the web interface. I understand it's meant to increase or decrease the watering time. You can see the effect in the estimated watering times and schedules.


In the app, however, that option does not exist and, in fact, it shows a different estimate than the web interface. Why is that? Which one does the system pay attention to? The settings in the web, or those in the app?


Thanks!

View: 1271   Answer: 1

Zone watering while disabled

Brian Paternostro Paternostro
Updated at 2024-07-31 10:10:11 UTC 

I am doing yard work to 2 of my 3 zones right now and have the whole system disabled for several days as many heads are disconnected.  Woke up a 5am to have zone 3 on and spraying water everywhere for 20 minutes. 


How is this possible? Why do you not update your softwar? 

View: 1392   Answer: 2

2 hub-1 in my house

Troy Guinn
Updated at 2024-08-09 00:15:52 UTC 
Topic: General

Hello


I have 2 pixe devices and 2 hubs. I have 1 hub and pixie working fine. When I added the 2nd hub it does not show up in the app and therefore cannot add the 2nd pixie what am I doing wrong

View: 1163   Answer: 1

Zine will not run

TJ Woods
Updated at 2024-10-27 14:40:45 UTC 
I changed the sprinkler head on zone 5 after installing the new controller. All zones work but 5. I can run it manually. It won’t work on smart watering.
View: 707   Answer: 1

Netro Pixie - Winter ❄️ Is coming

Andrea DS
Updated at 2024-11-27 21:01:38 UTC 

Hi,

I have a Netro Pixie  and I was wondering if it's safe to leave it outside in the garden during the winter. The temperatures here in North of Italy can drop as low as -5°C (23°F).

Is it okay for the unit to handle these conditions, or would it be better to move it indoors to avoid any potential damage? In any case is not expected to perform any watering activity until Spring time.

Thanks in advance for your advice!

View: 357   Answer: 1

Solenoid does not switch off

Nath Moyes
Updated at 2024-11-15 00:49:20 UTC 

Hello


My system has 5 solenoids.  All worked fine until recently.  One will turn on and off manually.  


However in smart timer it turns in but not off.  


How can I confirm if a app set up issue or a hardware issue with solenoid itself.  


Nath

View: 501   Answer: 1

Netro Spark valve testing

Peter Strohmayer
Updated at 2024-11-14 13:49:20 UTC 
How does the Spark test the valves?


I want to connect a 24V input sensor on the spark outlet channels to switch 2 knx connect valves in different location. Cabling to those valves is to long for 24V. 
The valve testing always says that there is not current and switch it off --> Do i need a resistor on the outlet to simulate a valve? If yes, which value should the resistor have?


Thanks,

Peter

View: 469   Answer: 1

Konrad

berlin
Updated at 2024-11-10 09:36:28 UTC 

Hello,

I had to change my google password and now I lost all my datas from my last installation in my Netro system.

What can I do to find it again. Must I install everything new?

Who can help me?


Thank's

Konrad

View: 497   Answer: 1

Zone won't shut off.

shoo.shoo
Updated at 2024-11-10 05:55:43 UTC 

Hi,


I have 4 zones and a master valve. When I run any of the zones, they won't shut off when the timer runs out. If I switch the AC power off, then the valve will shut. I have checked the valve and it has no issue with opening and closing except when the sprite is running it. I tested cables for continuity, and I have tried swapping cables with no change. My ac power pack is AC 24v.


This issue affects each of the valves but only when controlled via the sprite. The valves are fully operational otherwise.


Hoping for a fix, otherwise will return to Amazon under warranty and get another brand.

View: 493   Answer: 1

Random intermittently watering

12330barryknoll
Updated at 2024-10-10 01:51:03 UTC 
Seems like my system has a mind of its own.  It'll water on time for a few weeks then stop then water again. 
View: 712   Answer: 1

Set up weather underground

Giovannini Alex
Updated at 2024-10-05 18:35:32 UTC 

Hi,


I can't set ITREVI107 station ID ,of weather underground,as my weather provider,  for sprite 6


Thank you


Alex

View: 735   Answer: 1

Water restriction schedule problem

Carolyn Simmons
Updated at 2024-10-08 00:12:28 UTC 
Topic: General
I cannot get the system to set up our county water restriction schedule. It is Wed and Saturday up to 10am in morning and after 6 pm at night. I would really like to run each zone once in the morning and once at night!  Any suggestions before I get fined $200.00?
View: 759   Answer: 1

Manual operation won’t come on

Carolyn Simmons
Updated at 2024-12-01 20:53:00 UTC 
I live in Conroe, TX and I cannot get the manual operation to come on. I’m supposed to water every 2 weeks during the winter months if I have not had rain. No rain in over 2 weeks so I need to turn it on. I do not have anything programmed right now. Any suggestions?
View: 349   Answer: 1

Sprite controller cycles on and off wifi

BrettEnyart
Updated at 2024-10-13 18:02:06 UTC 
My Netro controller is about three years old. I recently changed my Wi-Fi router about two months ago.  I repaired the controller with the new Wi-Fi, all seemed to work for a few days. Then the controller started cycling on and off of Wi-Fi. There are windows of several minutes that I can communicate with the controller, then windows of several hours when I cannot.  The light on the controller is solid for about 20 seconds, then three slow blinks, solid for 20 seconds, then three slow blanks, this pattern continues indefinitely. I have repaired the controller to WiFi several times. I have unplugged and then plugged the controller back in multiple times. Nothing seems to resolve the issue. It’s frustrating when I’m changing sprinkler heads and have to wait several hours to try a manual run to test the new heads. Has anyone else experience this and more importantly solved this issue? Thanks for the help!
View: 711   Answer: 1

Conrtoler

John Zuzula
Updated at 2024-10-19 23:45:24 UTC 
Why is connection lost with my cover on. But when I take it off it then reconnects? My lawn once again looks like crap because this thing glitches out.
View: 634   Answer: 1