Smart watering has taken over my system. It waters on the wrong days at the wrong times. I have tried and tried to reprogram it with no success. I have asked for support from Netro at least 10 times and they have no support. Can someone please help me and tell me how to program the stupid smart system? It waters my plants three days in a row and then doesn’t water it for four days. My grass is dying. My plants are dying. Everything is dying because Netro has zero support. They don’t even have helpful videos on YouTube someone please help.

Hi! 

How can I share the Nero application of my watering control system with my gardener?

Thanks

He instalado el programador y de vez en cuando salta una de las zonas 

For some time the system worked perfect. Now I  have two sections that don't work. It turns out that the signal to activate the valve is too short. When I  put a meter on it and then activate the valve the meter jumps to 28v for about one second then drops to zero before the valve can move. Conversely the one that works stays at 28v for much longer. I have rebooted and reset the system.  Any ideas?

Buongiorno, ho alcune domande:

1)è possibile far partire solo una zona specifica attraverso i comandi vocali su google assistant?

2)è possibile aggiungere un altro meteo diverso da quelli proposti?

3)perchè quando applico il ritardo pioggia la pianificazione intelligente impazzisce e pianifica male?

grazie in anticipo delle risposte

Hi 

I have bougth a Netro sprinkler w/o adaptor for an offer on Amazon IT.

Unfotunately i though a 24Dc adaptor would be OK but valves don't turn off while using program and manual irrigation too.

Point is that it is very hard to find an Ac Adapter 24V in our country.

Could you please help to find some place where to retrieve one?

Thanks

How do i activate a replacement Pixie and connect to existing (old) name and schedule in the app?

Como puedo solicitar mi estación meteorológica en wunderground a mi cuenta netro?

No me deja escribir el id de la estación ni seleccionarla.

Gracias

Hello,
I have two irrigation lines on the same garden, is there any setting that would allow these two areas to be “tied together” such that they irrigate on the same day (session)? (Obviously first one line and then the other).
Thanks

Desde hace unos días la APP no está funcionando. Según la APP el WiFi está OFFLINE, pero según la página web está ONLINE. Según ambos está WATERING pero la realidad es que no está regando y no responde a órdenes. No dispongo en este momento de acceso físico al dispositivo. ¿Podrían indicarme si el problema es un problema local o de la APP/Web?

Hi,

why after irrigation the humidity is lower than before?

This problem only with 2nd gen sensor...

Thanks

Hi everyone!

My Whisperer Smart Plant Sensor has broken. I would like to know if it is possible to fix it by buying a replacement part or if there is a DIY solution to reuse the device.

Thank you.

My sensor shows the moisture way above where I have my watering adjustment set to not water, but it is still watering. What am I doing wrong?

We are using your API example, where ABCDEFG is the device key.
Using this example, we're getting the following error returned: {"status":"ERROR","meta":{"time":"2025-01-23T10:15:30","tid":"1737627330_uXNP","version":"1.0","token_limit":2000,"token_remaining":1993,"last_active":"2025-01-23T10:15:30","token_reset":"2025-01-24T00:00:00"},"errors":[{"code":4,"message":"Invalid sensor","params":{}}]}, 

It is the same when we use the actual device keys for our Sprite and Whisperers 2.

Could you please help understanding why we're getting the error number 4 "invalid sensor"?

Why ? 

My Pixie Z1 has lost connection with hub. Have reset multiple times, just comes up with hub not detecting any deices. Have replaced batteries,

reset, with no luck. Is the unit faulty? Purchased on 6/6/23. Bought a Pixie 1 so have nothing to check Hub.Have reset that several times to.

As previous question, netro showing offline, but green on box. Not watering.

Have reset network and reconnected. Same.

Suggestions?

Hard reset?

Regards

Brett

This morning my 16 zone Spark unit was showing a red LED.

The app said it was online but when I tried to manually water a zone, it just said "connecting" for the duration with nothing happening outside.

Our wifi was running as normal and the room with the controller in had a good signal.

Unplugging and plugging back in solved the problem but it doesn't leave me with much confidence of the unit if it's going to do this at a critical time of year without being noticed.

Is there a reliability issue with the latest firmware?

I was offered a discount on January 24, 2025 on purchasing a New Netro Sprite 6 after mine failed.  I cannot get anyone to respond to my email.  I would like to proceed with the purchase.

Thanks,

Darla Carpenter

The door came off my spark 8 unit.  This made the electronics tape disengage from the base. How do I reattach that tape back into the slot.  I tried by hand but it seems impossible without detaching the motherboard and making more problems