More filters

Problem with APP connection

Davide G.
Updated at 2023-06-11 05:49:55 UTC 
View: 997   Answer: 2

Srdjan
Updated at 2023-06-11 05:21:33 UTC 
View: 1026   Answer: 2

Whisperer

Carolyn Seyfried
Updated at 2023-06-10 17:50:24 UTC 
Please help resolve problems with whisperer moisture sensor. Does it need to be regularly cleaned or something so it will work properly???
View: 931   Answer: 1

Whisperer sensor

Carolyn Seyfried
Updated at 2023-06-10 17:39:10 UTC 
Why doesn't sensor moisture percent change after watering grass
View: 1022   Answer: 1

Netro sprite chpset.

Eduardo Pariente
Updated at 2023-06-09 18:15:34 UTC 
Hello everyone. 

I have problem with the chipset of the Netro sprite. Any suggestions?? 
Thanks you. 
View: 892   Answer: 0

Netro sprite chpset.

Eduardo Pariente
Updated at 2023-06-09 18:15:24 UTC 
Hello everyone. 

I have problem with the chipset of the Netro sprite. Any suggestions?? 
Thanks you. 
View: 972   Answer: 1

Scheduling ( Two Smart watering levels; Smart disabled)

Netro Support
Updated at 2023-06-09 06:07:25 UTC 

There are 2 different levels of Netro’s smart watering you can choose (For Netro watering controller, please go to Settings->Zones->Smart Zone; for Netro Pixie timer, please go to Settings->Garden->Smart Zone)


 1. Smart watering: Level advanced

This is the default setting of Netro watering controller's smart watering. In this level, your zones will be watered automatically by Netro with smart schedules.

Netro will do everything for you, you do not need to set up the program/schedule.

Netro will skip smart watering and programs when there is large amount of rain(>0.2inch/ 5.08 mm) or watering regulations and manual restrictions.

You can inspect the Smart schedules in the calendar view. They are with the blue water-drop icons.

 

 

2.Smart watering: Level basic

This is the default setting of Netro Pixie timer's smart watering. In this level, no smart schedule will be generated. You will need to add programs manually (go to Settings->Programs to add programs) and Netro will skip programs when there is large amount of rain(>0.2inch/ 5.08 mm) or watering regulations.

 If you do not want smart zone schedule to override your own programmed schedule, you can set up the Smart Zone level from Advanced to Basic, which only skip rainning days for your programmed schedule.

Please note when smart zone is enabled, your local regulations will automatic override your own program if there is any conflict. So when you set up your own program watering time, please do not conflict with your local Regulations if there is any. To check up regulations, please go to Settings->Regulations.

 

 

3.Smart-zone feature disabled

If you want to create your own programs and turn off smart zone feature and rain delay feature, go to Settings->Zones->Smart Zone (Settings->Garden->Smart Zone for Pixie Timer) and toggle the enable button. When the smart zone is disabled, the system will strictly follow the user program to water the zones. There is no intelligence here. Netro will not skip your schedules when there is rain. Regulation feature will not be in effect as well.


View: 10708   Comment: 12

Change Country

samhye
Updated at 2023-06-08 12:58:01 UTC 

Hello all,


While installing the app, we couldn't choose our location (Curacao) so we filled in Miami, FL. Is there a possibility to change country after all? I can find where to change it in settings but it's not allowing me. Can someone help me out?


Many thanks.

View: 921   Answer: 1

Pros and cons Spark 8 and Pixie

Adil Ridvan
Updated at 2023-06-08 04:44:28 UTC 

Just wanted to provide some feedback. I had B-hyve XR Smart Indoor/Outdoor Sprinkler Timer for 2 years. I noted that it does not water on a schedule sometimes. Either because the internet was down, and it did not reconnect or something else. The contractor who replaced it told me that there is probably an internal battery, and it should have been replaced. Too late.

I Googled the best irrigation timer and found that Orbit B-hyve is the best, followed by Netro. Never heard of it. I chose it because it retains programs in case of Wi-Fi outage. I bought Spark 8 zones and installed it today (my contractor did). Also 2 Pixies.

Pros:

Clean modern packaging, clear web interface, app has installation instructions and troubleshooting tips.

Cons:

Why white cover? I could not see indicators with daylight. How to pair? Did some of your staff try to install it in bright daylight outdoors?

Does it have an internal battery which eventually needs to be replaced? How is the memory retained? I believe this was a problem with B-hyve..

What about Pixie? Is rechargeable battery forever?

Web interface still needs improvement: for example – my order is in a different place than my account, Pixie should state that there is no backup program, other logical flaws.

Created a program on Spark, but when tried to edit time it did not allow, stating that the same program already exists.

Backup should automatically copy the program with the option to edit. Why should it be entered as a separate program if this is a backup in case of Wi-Fi outage?

The outdoor cover can have a transparent wall to see indicators.

Thank you.

Adil

View: 1171   Answer: 1

2 zones not working

Shahid Habib
Updated at 2023-06-05 13:39:04 UTC 

Hi,

I have 9 zones but 2 of them are not popping up for watering. I can see water is coming out from the ground but not through sprinklers. I have unplugged Netro device and plugged it back but still those 2 zones are not working.


Any help will be appreciated.

View: 999   Answer: 3

Delay canceling / Verzögerungen aufheben - wie geht das?

Börke Titscher
Updated at 2023-06-04 08:32:03 UTC 

Folks 

I am a newbie in using the App für sprite sprinkler. I have tried the function to delay the time plan. But don’t know how to cancel that? 



Thanx und greetings from Germany 

View: 970   Answer: 2

Water shuts off timer still going

D Hitch
Updated at 2023-06-03 14:10:58 UTC 
Hi. I’m wondering if anyone has experienced this issue. The timer on my nero still counts down but the water turns off. In one of my zones the water only lasts 1 minute 50 seconds. 

Thanks for any help. 
View: 969   Answer: 1

Power

nvenezia
Updated at 2023-06-02 18:10:49 UTC 
Topic: General
My netro sprite is sometimes working or powered off.  I tried to reset it but no joy
View: 1158   Answer: 1

Nero Sprite

Glenn Thurston
Updated at 2023-06-02 12:12:10 UTC 
System keeps running, can’t shut off smart mode?  What steps to take to clear system and start fresh?
View: 879   Answer: 1

Smart mode initial watering

Matt Ward
Updated at 2023-06-02 01:19:52 UTC 
I’ve had the controller since winter so I wasn’t using it much in the winter. When I switched it to smart modes it seemed like it watered all day, multiple times a day. Is this just because it’s the initial watering in smart mode? If it’s a one day thing that’s fine but way too much ongoing. Also, on the averages it says 9 minutes every three days but it watered for over 15 minutes per zone several times that day. Thanks 
View: 940   Answer: 1

My Netro Whisperer Is No Longer Reporting

kaitech
Updated at 2023-06-01 19:44:40 UTC 

I have 4 plant sensors and one has stopped reporting on 5.29

Last report shows it was 98% battery, but nothing since then. When I press the button it blinks once red.

How can I troubleshoot it?

View: 887   Answer: 1

Custom sprinkler flow rate

Jure
Updated at 2023-06-01 14:42:27 UTC 

Hi!


I have sprinklers with 6l/min specification. in the custom sprinkler settings there is a drop down list with flow ratea 10-100 mm/h.


If I make a calculation 6l/min x 60 min = 360 l/h = 360 mm/h? And that's only for single sprinkler. If I add up all the sprinklers in the zone it's even more. Is flow rate unit not specified correctly or am I doing something wrong?


It would be great if there was flow rate specified when selecting sprinkler type for zones .


Thanks!

View: 1004   Answer: 1

invalid group ID 13015 invalid device status

Corinne Cleary
Updated at 2023-06-01 00:55:20 UTC 

I setup my device this summer and I don't see the photos I created for my zones that were there las summer. However if I login on the laptop web portal, I do see my zone photos. I also get the error message " invalid group ID 13015 invalid device status" and it shows as offline.


Please help.

View: 915   Answer: 1

New grass from seed

D Berggren
Updated at 2023-05-31 01:11:58 UTC 
Is there a program for multiple watering to start grass seed germination ? 
View: 917   Answer: 1

Link Netro Service with Google Home

Arturo Camin
Updated at 2023-05-30 09:17:10 UTC 

Hello everyone, I have a problem with the link between Google Home and the service of Netro Home, when I have to enter my account and password, it didn't work. Don't link the accounts. There is a problem? 


View: 988   Answer: 1