Hi Brodie, 

If you want to create your own programs and turn off smart zone feature and rain delay feature, go to Settings->Zones->Smart Zone and toggle the enable button for this certain zone. When the smart zone is disabled, the system will strictly follow the user program to water this zone and you can still keep smart zone feature for the rest zones. 

For more information about Netro smart watering,  here is an article about Netro three watering modes which might be helpful. https://netrohome.com/forum/posts/111

Thanks, 

Netro Support

Dear customer,

Currently Netro can only run one zone at a time, so different zones for the same time cannot be created. 

Thanks,

Netro Support

Hi Gale，

Could you please send us email to support@netrohome.com with your Netro account registered email?

We will have our technician look into this issue. 

Thanks

Regards, 

Netro Support

Hi Joe,

Please set up your weather provider in Netro app to Weather Underground PWS. Please go Settings->Controller->Weather Provider->Weather Underground->input your station ID. 

Please let us know if it works. 

Thanks,

Netro Support

Hi Benedetto,

Please try your Ios device and it should work. We will support this feature for Android devices later.

Thanks,

Netro Support

Hi Rony,

You can  put Sprite in "paused" mode through Settings->Controller->Enabled.  First you will have winterize your system and blow out the sprinkler. You can look at this video to find some useful information. 

https://www.youtube.com/watch?v=s3YRbJYmvgA&t=99s

Thanks,

Netro Support

Hi John,

Our Sever side gets and updates weather information every early morning at 4 am. 

If you turn on the smart zone feature, By default, Netro skip schedules today and tomorrow if today rains more than 0.2 inch.  We have manually checked the data for your place on darksky and yesterday rain was 0.04 inch so Netro did not skip your watering. https://darksky.net/details/30.0336,-95.261/2021-2-9/us12/en

We did not see 1 inch of rain in the following days form Darksky. If the rainfall data is not correct, you can go to the Discover page, tap the "+" button on the upper right corner and select "correct rainfall".

You could customized the weather restrictions now, like I want to skip the schedules on the day after tomorrow as well, or I want to skip if rain more than 1 inch. The setting is in "setting -> preferences -> rain". 

Please let us know if you have any further questions.

Thanks,

Netro Support

Hi Brian，

Thanks for your suggestion and I will forward your suggestion to our R&D. We will discuss about it.

Thanks,

Netro Support

Hi Awilda,

Could you please send us email to support@netrohome.com with your Netro account registered email?

Hi Geron,

Please connect your master valve wire to M slot of Netro. Mater valve opens together with any other valve. For example, you manual start zone 1 on the app and the app automatically open the master valve together with your zone 1. If you have any further questions during the setup, please send us email to support@netrohome.com.

Thanks,

Netro Support

Hi Enrique,

Please refer to the following article for the max wire length:

https://netrohome.com/forum/posts/1210

Thanks,

Netro Inc

Hi John,

Please check it through settings->Controller->Serial number. 

Thanks,

Netro Support

Hi Darren,

Thanks,

Netro Support

Hi Don,

We suggest keep the moisture level low as 65% and moisture level high as 90%. A good rule of thumb for most herbs is to water about once per week.

We found useful tips about the sunlight requirements for herbs: Most herbs need a fair amount of sunlight. As long as an herb is growing in a space where it gets at least 4 hours of sunlight a day, it will most likely do well. Most can tolerate much more sunlight, though, with herbs like rosemary, lavender and basil thriving in full sun (6 – 8 hours a day). Looking for herbs to plant in either a partially shaded area or one that receives filtered light? Try planting chervil or parsley.

https://gilmour.com/herb-growing-guide#How-Much-Sunlight-Do-Herbs-Need?

Thanks,

Netro Support

Hi Julian,

What is your LED light status? Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look to this issue. 

Thanks,

Netro Support

Hi Roman,

Thank you and I will forward your suggestion to our R&D.

Thanks,

Netro Support

Hi Nasser,

Your email has been received. We will check the sensor data for you and reply to you soon.

Thanks,

Netro Support