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Wency Pan


Comentarios

Connecting problem with android

44
stockwell5886
Actualizado 2021-07-18 03:37:17
Exact same problem. Every time I switch back to the Netro app from Wifi, the app appears to restart and insist that I connect to my home network to login. Over and over. …

Netro Pixie with Google Home

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Netro Inc
Actualizado 2021-07-22 03:09:24
Dear customer,  Before you start, make sure:  I. You have downloaded the Google Home app  II. You have linked your Google Home with your Google account  III. F…

Pixie and Whisperer

19
Wency Pan
Actualizado 2021-07-20 01:36:18
Hi Nick, Please find the below steps to connect your sensor to the pixie timer: 1. in the app, switch to the Pixie timer 2. press the + button on the right upper corne…

New lawn setting

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Netro Inc
Actualizado 2021-07-21 06:59:26
Hi Bruce, Netro also has "new plant" mode and please go settings->zones->specific zone number->smart zone-enabled->Mode.  You can check if this mode meet your watering …

Netro and Home Assistant

50
Jens Wymeersch
Actualizado 2021-07-28 18:18:16
Tema: Hogar conectado
Although that I'm still hoping Netro will start understanding their appliance/app is only a smart part of a smart home ecosystem and start integrating with Home Assistant. Eve…

How to stop watering all zones after rain?

19
Wency Pan
Actualizado 2021-07-28 06:46:04

Hi David,


You can select "skip all zones" on the schedule page to stop watering all zones.


Thanks,

Netro Support

Sensor doesn’t work correctly

19
Wency Pan
Actualizado 2021-08-16 05:24:13
Hi Paolo, In the weekly chart the temperature is different, this could be the reason that it shows the average temperature in a day in the weekly chart.   Thank…

Whisperer not working right.

19
Wency Pan
Actualizado 2021-08-28 02:37:30

Dear customer,


We have also received your email and we will get back to you soon.


Thanks,

Netro Support

Program Not Running

19
Wency Pan
Actualizado 2021-09-10 01:10:28
Hi Wally,  For the 1 minute instant manual run, the system remembers the last duration of the instant manual run and displays that on the home page. The watering time f…

Smart Controller Not Very Smart

19
Wency Pan
Actualizado 2021-09-08 03:14:50
Dear customer,   Are you using the latest beta version? The beta version is using the UTC time so it has the time display error. This error will be fixed in the…

Moisture sensors not working

19
Wency Pan
Actualizado 2021-09-16 02:35:55
Hi Nancy, Could you please check the soil around the sensor if it's tight enough? If there is large gap between soil and sensor, the air could cause noise.  Than…

Manual en Español

19
Wency Pan
Actualizado 2021-09-17 02:03:01
Hi Juan, You can go to the product page on our own website, select "User Manual" and download it. Please scroll the download file and you can find it in Spanish version…

Doubts about installation and required devices

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Netro Inc
Actualizado 2021-09-23 07:47:31
Dear Juan,  Spark-8 supports upto 8 zones (similar Spark-16 supports 16 zones). For each zone, you can customized the sprinkler type, soil type, plant type, etc.  For y…

Anyway to set multiple run times for same program?

19
Wency Pan
Actualizado 2021-10-07 04:39:02

Dear customer,


You will need to create 3 different programs for it.


Thanks,

Netro Support

Whisperer setup works - but never reconnects to network

19
Wency Pan
Actualizado 2021-10-07 04:31:27

Hi Ken,


We have also received your email and we will get back to you soon.


Thanks,

Netro Support

Manual watering reset after app restart

19
Wency Pan
Actualizado 2021-10-25 07:34:01
Hi Szabi, The system remembers the last duration of the instant manual run and displays that on the home page. So the 5 min watering will not be saved after restarting …

Nuova interfaccia penosa!!

27
Andrea DiPi
Actualizado 2021-11-05 03:00:01
Tema: Hogar conectado
La nuova interfaccia fa pena!!! Per agire in manuale ci ho messo 10 minuti X capirete dove l’avevano messo!!! È molto meno intuitiva, poi che mi facciano vedere la foto …

How to do a manual zone start

19
Wency Pan
Actualizado 2021-11-08 07:55:46
Dear Jim, The manul run button is in the home page, below the Netro logo, there is task bar "online", "enabled", "manual run", "rain delay". Thanks Regards, Netro Support …

Whisperer failed?

19
Wency Pan
Actualizado 2021-11-16 03:19:20
Hi Marlpit,  Could you please place the sensor under the sunlight for 2-3 days to charge it up? If the weather not good, it may take longer time. Also, Do you have an i…

Mi experiencia con Netro

12
Marcelo Vasquez
Actualizado 2021-11-25 18:21:23
Tema: General
Hola les cuento mi experiencia con Netro, trabajo actualmente en el estado de Nueva York, y tengo 500 plantas de bluebery en Chile souh America, y lo controlo desde acá, he teni…