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Netro Smart Settings

caravagg
Actualizado 2026-06-30 11:58:32 UTC 
netro smart settings, please rank relative seasonal water use from high to low for the different settings: EPA, Boost, New Plant, Deep, Frequent, Regular, ECO
Ver: 1966   Respuesta: 1

Wrong location detected: Italy address is always converted to Oklahoma, USA

tizzy
Actualizado 2026-07-02 10:11:39 UTC 

Hello,

I have a Netro Spark 8 controller installed in Italy.

My address is:
Via Gonfalone 49
73031 Alessano (LE)
Italy

However, Netro always changes my location to:

  • ZIP code: 73032
  • State: OK
  • Country: United States

Because of this, the weather forecast is completely wrong and Smart Watering is using incorrect weather data.

I cannot edit the ZIP code, state or country, either in the Android app or on the web interface.

Could you please help me fix my location or update your geolocation database?

Thank you.

Ver: 1938   Respuesta: 1

Controller

rodrigo6760
Actualizado 2026-07-10 12:33:26 UTC 

Cómo puedo borrar un controller que aparece en la app y que ahora ya no está funcionando ? Aparece fuera de línea y no puedo borrarlo.

Muchas gracias 

Ver: 1923   Respuesta: 1

Help!!!!

Sylvie Giacinti Vincent
Actualizado 2026-07-12 05:23:08 UTC 
Tema: General

Hello 

My husband suddenly die !! I don t understand nothing with Netro because he used to manage it on his phone 

How can I join some one in France to explain me how can I use it now  I am totally list and désespérate 

Please help me 😢😢

Ver: 1975   Respuesta: 0

Help!!!!

Sylvie Giacinti Vincent
Actualizado 2026-07-12 05:23:45 UTC 
Tema: General

Hello 

My husband suddenly die !! I don t understand nothing with Netro because he used to manage it on his phone 

How can I join some one in France to explain me how can I use it now  I am totally list and désespérate 

Please help me 😢😢

Ver: 1851   Respuesta: 1

Using Netro Watering on Polyglot 3x

Peter Henneberry
Actualizado 2026-07-12 17:13:10 UTC 

Anyone using the universal devices polyglot plugin for Netro version 0.1.18


In the configuration it states to use my serial number from the Netro Spark which I see on the Netro app but when I add it and click save, Polyglot says it is an invalid serial number

Ver: 1788   Respuesta: 0

Pixie

Magnus Swenson
Actualizado 2026-07-12 18:45:13 UTC 
Can you add external choice vs plants ; this device can actually have multiple use like pool filler timer etc thank you ! Pixie 1 solar hose timer
Ver: 1892   Respuesta: 2

Pixie and smart water sensor

Thomas Lamb
Actualizado 2026-07-26 12:29:27 UTC 
Is there any way to use the smart plant sensor gen 2 with my pixie?
Ver: 1708   Respuesta: 1

Soil Moisture Readings

dougt425
Actualizado 2026-08-06 16:06:01 UTC 
I currently have several Netro Whisperer 2 sensors and receive moisture, temp and solar readings. But i also have other soil sensors - e.g., Ecowitt. The two sensors appear to measure soil moisture on different scales. Can someone - from Netro - explain to me clearly how the Whisperer measures moisture and how I should interpret different readings in the same bed (e.g., Ecowitt measures 28%, Whisperer measures 96%). 
Ver: 1621   Respuesta: 1

Purchasing a moisture sensor

Gyade B.
Actualizado 2026-08-09 15:34:55 UTC 
Hello, 

How do I purchase a Netro Controller moisture sensor?

Thank you.

Ver: 2072   Respuesta: 1

Valves Not Opening

Micky Boles
Actualizado 2026-08-09 21:16:47 UTC 
Netro controller has run fine for 3 or 4 years. Trouble arose overnight. Controller is connected to my WiFi and no lights blinking,  it if I do, say, a manual run, it sends the command to the controller, and the app thinks it is running water, but the valves aren't opening. Have tried to do this with multiple valves, have reconnected to WiFi, etc but can't make it open valves. Ideas? 
Ver: 1658   Respuesta: 1

Whisperer 2

Joan Garrell
Actualizado 2026-08-13 09:03:11 UTC 
I installed a new whisperer 2. Moisture read is 35 %. Trigger is set at 65 %. That is, below this moisture,  watering should be made. Why not? The watering hours are set from 0.00 to 5.00
Ver: 1845   Respuesta: 1

Sprite-6 Controller doesn't fully open valves

Joel Braunstein
Actualizado 2026-08-14 20:04:32 UTC 
Sprinklers  do not provide sufficient water flow since valves are only opening partially.  Controller provides insufficient signal to open all valves.
Ver: 1529   Respuesta: 1

Smart watering isn’t working

Weikang Chen
Actualizado 2026-08-21 00:17:31 UTC 
I have 2 problems with the Netro this year. 

1. The weather auto detect to rain to skip the water session doesn’t work.   No matter how low the threshold I set to, it doesn’t skip the water day when it rains.  I have it set to .1 inch now. 

2. When I set to delay the watering , it doesn’t reschedule the schedule.   It just continue with the watering. 

My system has been watering while it’s pouring outside so many times and wasted so much money on my water bill because this app screwed up so bad.  
Is there a the fix to my problems?
Ver: 1465   Respuesta: 1

May 31, July 31, Aug 31 restriction

Dave H
Actualizado 2026-08-25 22:13:52 UTC 
Can the app be configured to not run on my May 31, July 31 and Aug 31 restrictions? How? I can't figure it out
Ver: 1406   Respuesta: 1

Shut off at 2 mn

jsolis
Actualizado 2026-08-26 22:17:41 UTC 
Each zone started shutting off after 2mn when doing a manual run. The system has been working for 3 yrs. 
Ver: 1415   Respuesta: 1

Shut off at 2 mn

jsolis
Actualizado 2026-08-26 22:17:56 UTC 
Each zone started shutting off after 2mn when doing a manual run. The system has been working for 3 yrs. 
Ver: 1358   Respuesta: 0

Offline and “connecting”

Miguel Camarillo
Actualizado 2026-08-29 14:11:05 UTC 
My netro sprite shows a green light on but remains offline in the app. When I try and run a sprinkler it shows “connecting” and the sprinkler never comes on. I’ve tried unplugging it, resetting, and ensured everything is properly wired. My internet connection is also strong and stable. It has worked perfectly for the past 6 months until now. I purchased it in February of this year. 

Please help I’m out of ideas. 
Ver: 1368   Respuesta: 0

Whisper 2 88% to 34% in 30 mins?

Kirk Davis
Actualizado 2026-09-01 12:43:37 UTC 
I have a zone that keeps overwatering. It has erratic shifts in water percentage, usually occurring after the zone is watered. This results in the zone then coming back on again and running for an extremely long period of time (extra water cycle). I would hate to think that the sensor is bad again, as I’ve had this one replaced twice in the last year. I tried moving the location of it, of course, tried resetting the learning on it, but it is a recurrent situation. 

Also kind of goofy we cannot attach photos… 
Ver: 1275   Respuesta: 0

Dark Mode- Font Size

Kirk Davis
Actualizado 2026-09-01 12:47:57 UTC 
[I posted a request for an update on this feature request submitted and confirmed for the roadmap back in 2022 but had no reply after two months so starting new thread]

Dark mode and font size (especially a problem with charts) are two things that were going to be addressed a few years ago. Could I please get a current status on when dark mode will be available and when font size, or at least the ability to zoom the app screen will be available? Turning on the Apple magnifier, or having to take a screenshot and then zoom that so that you can read data is very inconvenient. 
Ver: 1289   Respuesta: 1