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Introducing the Referral Program

Netro Support
Updated at 2019-12-10 03:02:22 UTC 

To the Netro community:


We are pleased to launch the Netro Referral Program. You can earn reward points when your friends become Netro customers!


1.Invite your friends to join Netro using your unique link


2.Your friends get a discount or reward points

Your friends enjoy 10% off their first orders or $10 credits toward their first subscriptions.


3.Get your reward points and repeat to earn more

You will earn reward points* equivalent in value to the discounts or credits given to your friends.




*Reward points: for every US dollar your friends spend on their first orders you will earn 10 points ($0.1). You will earn 1000 points ($10) for every friend who chooses to subscribe. There are 3 ways to redeem the reward points:


1. Use the reward points to purchase Netro products at netrohome.com (100 points = 1 US dollar)

2. Use the reward points to pay for your subscription fee at netrohome.com (100 points = 1 US dollar)

3. Withdraw the reward points to your PayPal account (200 points = 1 US dollar)

Your reward points will never expire.


You can check more info about Netro's Referral Program here https://netrohome.com/shop/refer


Netro Inc


View: 2230   Answer: 2

Raining but still watering

Liaqat Khan
Updated at 2019-12-08 00:23:51 UTC 
Hi- it has been raining now for two weeks and it says moisture level 100% but still watering everyday?  
View: 1772   Answer: 1

Neither whisperer is now working

Tim Foster
Updated at 2019-12-05 17:56:44 UTC 
I have two whisperers, one in zone 2 at the front and one in zone 4 at the back. We're in Mexico so it's ridiculously hot and sunny all the time. The unit at the back faces north west. The unit at the front faces north. Both units are now dead. Neither will reset or power up. 
View: 1856   Answer: 1

Can't add new managers

Tim Foster
Updated at 2019-12-03 20:00:25 UTC 
I can't add my wife to the system. Her email is first name.surname@domain.co.uk but the app says "invalid email" when I try to add her.
View: 1797   Answer: 1

Product request: leak detector

Joshua Berk
Updated at 2019-12-03 05:45:42 UTC 
Topic: General
I would love to see a leak detector we could install onto the water lines that could communicate the amount of water used and detect leaks. Like the one Rachio offers.
View: 1762   Answer: 1

Wire Gauge

Brian Paternostro Paternostro
Updated at 2019-12-02 15:14:19 UTC 

Replacing old Toro system,  all my wires from the zones are too thick to place into the system.  Do you have a wire gauge I can slim down the wires to make it work?



View: 1828   Answer: 1

Whisperer settings

Manuel Roca
Updated at 2019-11-30 23:47:29 UTC 
Topic: General
I’m wondering how many whisperer units I need to have if I my garden has 8 zones. Do I have to get 1 per zone? 

Thanks
View: 1894   Answer: 1

Works in Uruguay?

Sebastian Diaz
Updated at 2019-11-26 20:39:14 UTC 
Hello I bougth my first netro sprite but i can not find the country Uruguay and i the smart not work correctly, how i can resolve this issue?
View: 1763   Answer: 1

Smart zone enabled

Steve Kalani
Updated at 2019-11-25 18:36:19 UTC 
So I have zones programmed to water at certain time on certain days... If I enable smart zone feature will it override the manual programmed setting or will the programmed settings still come on plus the smart zone feature.. Or do I have to remove /delete my programmed zones n just enable smart zone? 
View: 1767   Answer: 1

Whisperer

Manuel Roca
Updated at 2019-11-22 17:20:29 UTC 
This is an easy question 
Can I buy whisperers from Spain? Is there any country restriction?

Thanks

View: 1911   Answer: 2

Black Friday

John Mayer
Updated at 2019-11-22 10:40:22 UTC 
Topic: General
Hello Netro, will you have a black Friday offer? 
View: 3064   Answer: 1

Daylight savings

Craig Neidle
Updated at 2019-11-13 18:34:27 UTC 

My sprinklers are starting 1 hr past when they are programed due to daylight savings ending.


I would have assumed the clocks changed with the clock on my phone but that doesn't seem to be the case. 


Haow can i change this? 

View: 2015   Answer: 1

How to replace an old controller with more than 12 zones

Netro Inc
Updated at 2019-11-06 09:20:19 UTC 

If your old controller has more than 12 zones, you will need to have 2 Netro controllers to replace it. Please follow the diagram below to safely wire the 2 controllers:



Now you can use the 2 C slots for the common wires and the 2 sets of 1-12 slots for the zone wires. If you do not have a master valve or pump, just ignore the orange wires.


IMPORTANT: the blue wire has to be connected to the left 24VAC on both controllers and the yellow wire has to be connected to the right 24VAC on both controllers.


Please contact us if you need the wire connectors shown in the picture.


Netro Inc

View: 2504   Comment: 0

Riego netro para tepes

Manuel C
Updated at 2019-10-23 09:36:27 UTC 

Hola,


No se si hay algún que hable español. Espero que si. 


Como programo el suelo si quiero poner tepes de césped?


Gracias

View: 2660   Answer: 1

What about blowout?

Burghardi
Updated at 2019-10-18 02:06:15 UTC 
New system owner. When having fall blowout performed, I found I needed to be present to run each zone. I didn’t find a way to provide access to the technician. Other systems on the market provide this function. 

Why doesn’t this one?
View: 1822   Answer: 2

Mode between and eco and normal

Sangjin Lee
Updated at 2019-10-17 03:41:11 UTC 

I am exploring different smart watering modes. The normal mode waters the lawn too long for me but the eco mode too little. It appears that the eco mode is exactly the same as normal but the watering time is half of normal.


In my case, I would like to set up a smart mode that waters 75% of the normal. How can I configure the smart mode to do that?

View: 1959   Answer: 1

Whisperer sensor winter storage

Brian Hobbs
Updated at 2019-10-15 01:58:49 UTC 
What is the best way to store the whisperer for the winter.  Should in keep it exposed to sunlight via a window.  Is there a way to turn it off?
View: 1877   Answer: 1

Weird watering plan

Manuel Roca
Updated at 2019-10-12 11:34:00 UTC 
I don’t understand why smart watering is planning to water my 6 zone area in different ways if they have all the same type of soil, sprinkle head, size, and species. 

That give me not much confidence on the intelligence of the system. 

Any ideas? Do I have to reset all the system? 


View: 1739   Answer: 1

Installation Direct to pump

Tim Foster
Updated at 2019-10-03 11:23:32 UTC 

OK. I have my plumber installing this. Unfortunately, this is México and so beyond the basics, most plumbers are struggling about in the dark. We've figured most of it out, but we're a bit in the dark on a couple of bits.


I have the following:

A ground source well with a Franklin Electric submersible pump as my water source. This pumps directly from the ground to the zone controller.

The zone controller is an Antelco EzyValve4 solenoid (https://antelco.com/us/products/valves/automatic/ezyvalve-4). This has a water input and four zone outputs. Each of the four solenoids has two wires and their website shows how to connect 1 of the wires together as the common and then the other four for each controller. This is all good.

The problem is power to the pump. The Netro installation video says "if you have a master valve, connect that to the M slot". I googled a bit and found "A master valve is an automatic valve that is installed at the point where the irrigation system connects to the water supply. (Sometimes this circuit is called a “pump start circuit”. Both types of circuits work identical, and can be used for a pump and/or a master valve.) The controller turns the master valve on and off."

So, does this mean I connect the power from the pump directly to the "M" slot? and would this then turn on the pump when a zone is opened for watering? So, Zone 1 comes on to water the garden, does this also switch the pump on?

From what I understand the pump will be 110v, so do I need a relay unit between the pump wire and the Neatro (24v)?


Can anyone give me a confirmation that this is the right way to configure it please?

View: 2077   Answer: 2

Sprinkler Not watering, app shows watering and counting time, controller light remains off

sqwu
Updated at 2019-09-30 13:51:09 UTC 
Manually watering Zone 2, sprinklers stopped watering while the app still showing watering and counting the time, tried all other zones, none is watering though the app shows they’re. Checked wifi works, power to the controller works. The only thing I noticed is that the light on the controller is off all the time except when unplug and plug it back, the light flicks once and then remained off
View: 1835   Answer: 1