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Manual Run, 1 zone is not stopping

Atif Siddiqui
Updated at 2023-08-02 04:51:58 UTC 

Hi, I installed the Sprite Netro today. Did a manual test. 


All zones worked fine except one of the zones started running but is not stopping. App shows stopped but the water keep going. 


Any ideas? Is it the metro issue or sprinkler valves? I powered off the Netro but still the water keeps on going.

View: 404   Answer: 1

Need a big red button on the home page of the app that says stop all watering for today.

Brian Brun
Updated at 2023-08-02 01:14:30 UTC 
Once you have programs setup to do your watering, you hardly ever get into this app unless you need to stop watering, change the program, or test a zone with a broken/fixed head. My biggest complaint about this app is that when I need to stop watering for the day (for various reasons), I have to remember how to do that in the Netro app, and fumble through menu after menu to figure it out, because I do not use it every day. I just want to stop the dang watering for the day. There needs to be a button right on the first page that comes up to stop or suspend all watering schedules for the day. I told Moen if they put that in there app, I will switch in a heart beat. Giving you the opportunity to keep a customer and put into your app. 
View: 611   Comment: 1

Allow manual run without needing to enable the system

Tim Quach
Updated at 2023-08-01 08:02:49 UTC 

Hi,


In Perth Australia, we disable reticulation in winter, sure to winter rains.


In some cases, I've needed manual water parts of the garden sure to warm weather and lack of rain.


In order to do so currently, I need to set the system to enabled,  perform a manual run, and then remember to disable the system again. Sometimes I forget to do the last bit.


Can we allow for manual run without needing to enable the system?

View: 394   Answer: 1

Netro phone app won't open

Christopher Scarborough
Updated at 2023-07-30 23:32:37 UTC 
Netro app won't open... It opens then closes. I tried uninstalling and reinstalling.  Cleared data. App still won't open. I only have access throughout the beta web app
View: 405   Answer: 1

Netro Sprite 6 valve won’t stop

Alberto Casu
Updated at 2023-07-29 19:25:45 UTC 

I just replaced my sprinkler controller with a new Netro Sprite 6.

Using both a programmed or a manual start, all valves don’t stop unless I remove power to the Sprite.

During a program, where I planned the zones to run sequentially, the zones activate one after the other without stopping and causing the zones to loose pressure and be unable to complete.


On the FAQ, it says to remove power to stop the zone, which actually stop all the watering, but this it totally unusable to me.

I am using the European version with the provided power supplier. I am based in Italy.



Can you please help?

Thank you!

View: 402   Answer: 1

Netro - Stopped Working and won’t power up

John Loethen
Updated at 2023-07-25 14:04:38 UTC 

Been a Netro customer for a while and pretty handy. I have three different Netro controllers and my oldest one just stopped working and won’t power up… I have verified the power at the outlet and have changed out the power supply with another 24v power supply that I know works. Still the controller will not power up. 


Let me know if anyone else has suggestions. 


Thanks!


John in Lincoln, NE



View: 435   Answer: 1

Feature request update

Alfonso Olias Sanz
Updated at 2023-07-25 06:11:19 UTC 
Hi the current app shows the toy water consumption but the starting month is always the current month and what it makes sense is to see you from January to December 
View: 394   Answer: 1

Pixie app shows checkmark for successful scheduled watering but valve didn't open and no watering took place

misterhoff
Updated at 2023-07-25 03:11:25 UTC 

My Pixie has been intermittent with meeting its watering schedules. I have a reliable wifi router and strong cellular service.

-Some days the app shows checkmark to confirm watering and yet no actual watering took place.

-Other times the app shows the yellow triangle with Exclamation mark and sometimes actual watering took place and other times it didn't water at all.

-On some occasions the actual watering starts a minute late and finishes on time.

View: 354   Answer: 0

Controller will not operate valves

Kyle Giacomini
Updated at 2023-07-24 00:54:03 UTC 
I cannot get the controller to turn on any valves. I have a netro spark 16 and I can't get the controller to open any valves. Programs, manual runs or manualy at the controller itself. Please advise. Do I need to reset or reboot something? Or is it a server related error. 
View: 399   Answer: 1

Weather station ID association

Mirko Zen
Updated at 2023-07-21 09:35:33 UTC 
Hi, I can't associate my netro with the IROVAT1 weather station, the system issues "please enter a station ID" error. What to do? Thank you
View: 392   Answer: 1

ALGORITHM FLOW RATE

Javier NM
Updated at 2023-07-20 07:08:54 UTC 

Looking in the Personalized watering mode of Smart watering, I would ask what is the default water flow rate that Netro app uses to calculate watering. I did some tests and guess that it might be around 38 mm/h. Is that right? Having a domestic flow different could distort the data used by the algorithm and might recommend to use personalized settings instead of the default settings. Thank you.

View: 429   Answer: 1

Not calculating for ecomode?

Melissa N
Updated at 2023-07-20 05:42:48 UTC 

I’ve set all zones to eco mode…but one zone keeps calculating to irrigate for 40-50 mins every 7days which doesn’t sound like ecomode to me. Also it seems to be the reason why our water bill shot up.


How can I fix this?

View: 407   Answer: 1

Manual watering donato chance umidity

Andrea Vecchia
Updated at 2023-07-17 14:34:51 UTC 

Why when I add manully watering time the humidity of the zone don't  change?

Why the next smart program don't reduce time ?

Thank you.

View: 458   Answer: 1

Preferences about time

Paolo Vecchi
Updated at 2023-07-17 07:41:39 UTC 
Hi, i’ve setted two preferred time ranges for the programs. But smart app is not considering that. What is my fault? Thanks
View: 424   Answer: 1

Weather underground

Dion Friedt
Updated at 2023-07-17 03:09:10 UTC 
Is there a way to combine the weather underground rain data with the netro forcast as well as the temp? I have found that netro forcast/ temp tend to be very good but the moisture from rain tends to be off quite a bit,  I have a wheather underground station mere blocks away, but the forecast stinks.
View: 415   Answer: 1

Watering even when it's wet

Jure
Updated at 2023-07-16 14:14:17 UTC 

Hi!


My Netro app seems to be watering even though it has been raining a lot prevoius day. Zone is set to Smart - Regular. 

View: 624   Answer: 1

Problème de localisation

Yoann Lienard
Updated at 2023-07-16 10:54:55 UTC 

Bonjour ,

Je ne peux pas installer mon capteur de plante parce que lors de l’installation je ne peux pas choisir la France l’application ne reconnaît que les états Unis. 

Comment faire ? 

Merci de votre réponse. 

Yoann 

View: 514   Answer: 1

A single rain day

Rob Nelson
Updated at 2023-07-15 11:22:50 UTC 
Why can't you skip less than two rain days if today is included? I have tried everything to do just one and have failed. I cannot enter include today and zero days. If I enter include today and one day, today and tomorrow are rain days.
View: 790   Comment: 1

Whisperer v1 reporting temp over 800 degrees

sellet
Updated at 2023-07-13 16:20:23 UTC 
I have a v1 Whisperer that’s almost 3 years old. The temp readings are now showing up as over 800 degrees.  I’ve tried to reset it and it’s still reporting the same.  Perhaps another ‘harder’ reset?  Software update?  Out am I just going to need to buy a new one?
View: 515   Answer: 1

Random Manual Start

Mario Hardy
Updated at 2023-07-13 04:53:04 UTC 

Hi, I woke up twice this week to see that Netro has launched unscheduled manual run for one hour in the middle of the night.

How to make this stop???

View: 518   Answer: 1