New Sprite will not connect to Wifi

Michael Burberry
Updated at 2023-07-05 22:39:33 UTC 
I just bought a Sprite 6 for my new house. It will not connect to WiFi. I checked the password, added a range extender, made sure I was connecting to the 2.4 channel, and opened up guest access, but it still won’t connect. I even unhooked the pump wires and tried to set it up right next to my router and still nothing.I have one set up at my old house and have never had issues.
View: 275   Answer: 1

Can't reconnect wifi

Yuriy Andamasov
Updated at 2023-07-05 21:14:40 UTC 

sprite-6 went offline

impossible to reconnect to wifi

never pass step 5 

sprite-6 blinking all the time

worked just fine almost year

View: 327   Answer: 1


Javier NM
Updated at 2023-07-04 11:25:43 UTC 

While I was doing some tests with my installation (Sprite-6), I received a notification warning me of a "load error". It happened while I was manual-watering ant the water supply valve was shut. I found it very useful. Now, two questions arise:

(a) I never found the above notification in the "Notifications" section of my account. Wouldn´t it be expected there?;

(b) Is it possible to know the list of notifications that the system can send to the user, so that one could know the system better and prepare strategies if needed? 

Evereyday I am happier with my Sprite. I find it to be a top system. Congratulations to the team!

View: 285   Answer: 1

Not enough watering

Manuel Herbst
Updated at 2023-07-03 20:19:28 UTC 

Hey everybody, 

My actual device hunter x-core 6 is watering the plant area (150m2) every day for 30 minutes on a sunny day having 22 degrees. The hunter makes a plus/minus adjustment of the weather differs from the "usual day". 

Now I bought Netro sprite because it has WiFi and a nice app. But I can't find a way to have a similar setup. (Around 30 minutes daily watering with weather adjustment by weather app) . I tried to change all parameters but I didn't get even close. (Every 1.6 days around 12 minutes, see attached screenshot.)

Can anybody help me?

Best regards


View: 352   Answer: 1

Cambio días de demora.

Updated at 2023-07-03 06:35:04 UTC 
Cómo puedo cambiar los días de demora del riego?  Estás fijo en cinco días. El reló inteligente está desactivado. Saludos y gracias
View: 279   Answer: 2

Moisture level

Tungster Tran
Updated at 2023-07-03 00:49:48 UTC 
Topic: General
Rained hatd in my area but the moisture level is still in the teen, is there a way I can change my zones to 100% moisture? 
View: 327   Answer: 1

Spanish translation problem

Updated at 2023-07-02 20:49:46 UTC 


At some places in the Netro App and in the website (like in the program edition screen) somebody translated the english word "Back" (the caption in the button you use to go back to the previous screen) to the spanish word "Espalda".

That is absolutely wrong, in spanish "Espalda" refers only to the anatomic back side of the human body.

You should use instead the words "Retroceder" or "Atrás", both mean to go back or to undo something.

Greetings from Spain.

View: 272   Answer: 1

Previsioni meteo sbagliate

Manuel Mancini
Updated at 2023-07-01 15:59:30 UTC 
Le previsioni del tempo sono completamente sbagliate, quindi non si può usare in modalità risparmio acqua, addirittura o segna che piove sempre anche quando non piove per una settimana o proprio le date sono completamente sbagliate. A qualcuno funziona correttamente? Grazie
View: 266   Answer: 2

Battery LED Blinking

Updated at 2023-06-29 15:33:28 UTC 
The battery LED on my Netro Pixie-1 is blinking between red and green. After charging it for a time, it stays in this state, and the Pixie will not turn on. I assume that this is cause the battery cell is shot. Can anyone confirm this? If so, can someone point me into a direction to repair? 
View: 285   Answer: 1


Updated at 2023-06-28 07:10:08 UTC 
Topic: General

Hi, trying to register my geographical position (in Italy) I don't have the possibility to modify the fields in the photo, remaining in the USA.  For this reason the application time is totally wrong.  How can I fix?

Salve, cercando di registrare la mia posizione geografica ( in italia) non ho la possibilità di modificare i campi in foto, rimanendo USA. Per questo motivo l'orario dell'applicazione è totalmente sbagliato. Come posso risolvere?

View: 383   Answer: 1

Repeating same area in the same day

David Gomez
Updated at 2023-06-27 22:03:51 UTC 
Why netro smart is doing watering repeated in the same day until 4 times?
View: 315   Answer: 1

Connection issue

Federica Musmanno
Updated at 2023-06-27 12:16:35 UTC 


My netro is not connecting today, it is offline, is there any system update?

View: 301   Answer: 1

Very low humidity given by my sensor but no watering planned

Christophe Benoit
Updated at 2023-06-27 08:48:51 UTC 


My basic issue is the one given by the title of my question but behind there is a more simple question:

1. My zone is given as 99% humidity by GET /npa/v1/moistures.json

2 This zone is linked to a Whisperer Sensor indicating a humidity level of 36% (very low)

3 The next valid schedule is within 2 days. It seems very late for an advanced/new plant mode configuration and sunny conditions in the next few days

What is the value of humidity (99% or 36%) Netro is relying on to calculate the next watering schedule ?

Further more, if I set 36% using POST /npa/v1/set_moisture.json, the next watering is in 11 hours, what inspires me more confidence

Thank you in advance for your explanations, I am a little lost

View: 329   Answer: 1

Automatic shutdown when it's raining

Jay Fahar
Updated at 2023-06-26 12:06:15 UTC 

I want to be able to turn off regularly scheduled watering automatically when:

  1.  it's raining or
  2.  it is expected to rain based on the weather forecast.
The automatic shutoff watering could be done by an App or a gadget connected to the Netro mechanism. Appreciate letting me know how I could do this?

View: 287   Answer: 1

Malfunzionamento durata irrigazione

Updated at 2023-06-25 21:45:29 UTC 
Topic: General


quando avvio l'irrigazione, sia in manuale che in automatico, la centralina attiva per circa 2 secondi la zona e la pompa e poi si spegne, mentre  dal APP sembra che proceda tutto regolarmente.

View: 298   Answer: 1

Not recognizing rain forecast or actual

120 Sweet Bailey
Updated at 2023-06-23 23:14:09 UTC 
My unit does not skip watering on days where it’s forecast for 1 inches or even it's raining.
View: 319   Answer: 1


Ralph G
Updated at 2023-06-23 18:56:48 UTC 

In the whisperers manual it says it will show up in the weather section but I don't see it. Anyone else have this issue?

View: 314   Answer: 1

Zones not watering

Updated at 2023-06-22 16:54:38 UTC 


I have 6 zones setup, all of them with the same characteristics and settings, yet 2 of the zones never water, meaning the next watering time is never set.

Your help is appreciated


View: 340   Answer: 1

Start-end time not working

Fabio Silvestri
Updated at 2023-06-21 05:20:31 UTC 


I set the working time gap between 4 to 8 Am, cause after that i will have the robot mowing.

Most of the time the Smart schedule respects those limits, but in some days The schedule keeps watering till 10am, and restarts at 6pm.

Is there any setting I'm missing? 

View: 327   Answer: 3

Cella fotovoltaica non funziona

Massimo Oldrini
Updated at 2023-06-20 07:57:16 UTC 


da circa un mesa la cella fotovoltaica non ricarica la batteria che piano paino si è scaricata e l’ho dovuta ricaricare con il cavo usb.

L’apparato va sostituito?

Acquisto 20/03/2023 con Amazon.

View: 310   Answer: 2