Restriction times not validating correctly

Justin Kirk
Updated at 2022-03-16 14:24:09 UTC 

As you can see, in the app if I try to adjust my existing restriction to start at 7:05am instead of 7:20am, it will not let me make the change because it says the start time must be before the end time (which it is).


View: 633   Answer: 2

It says it sleeping

Judith Soth
Updated at 2022-03-12 22:25:49 UTC 
But the water is still running, I was testing it with manual and it just says “pending” under manual and never shuts off. There is a check mark on “sleeping” but it obviously is not sleeping.
View: 601   Answer: 1

Meteo

Rob Rossi
Updated at 2022-02-25 13:46:37 UTC 
Hello, I am writing for a problem related to the Netro Weather.
if i placing my city "Piacenza" (Italy) as location, 
the weather shows all day sun and temperatures of 0 degrees.
How can i solve?
Thanks very much
View: 728   Answer: 2

Netro Pixie shows only dollar, not euro.

Vieri Verze
Updated at 2022-02-12 10:09:09 UTC 
I would like to see the saving in euro, not dollar.
View: 668   Answer: 1

Viento

Helidoro Sánchez
Updated at 2022-01-27 20:48:39 UTC 

¿Qué unidad de velocidad del viento utiliza la app para establecer la cancelación del riego?

Gracias,

View: 703   Answer: 2

Issue: Weather underground station is

Wessam Elbaz
Updated at 2022-01-26 21:28:38 UTC 
Every time I try to setup station I’d for weather underground (INEWCA557). The app says invalid station id. Does any of you have a clue? 
View: 713   Answer: 1

Programación

Helidoro Sánchez
Updated at 2022-01-23 09:55:54 UTC 
La aplicación se bloquea después de hacer una programación. Se queda con el icono de carga y hay que cerrarla para volver a utilizarla
View: 783   Answer: 1

App Crashes on login iOS 15.1.1

Jamie Campbell
Updated at 2021-12-29 10:45:55 UTC 

Hello,


Every time I go to login to the app, it crashes back to the iOS Home Screen. I’m running iOS 15.1.1 on an iPhone mini.


Can you help?

View: 819   Answer: 2

Manual recurring programs

Mark Johnston
Updated at 2021-12-23 23:56:32 UTC 

Merry Xmas everyone


I am trying to set up a recurring program that all my zones are watered for 15 minutes each every second day as there is currently a summer heat wave in New Zealand. However when I set the program up it does not show n the schedule. Is there a special trick to saving manual recurring programs??

View: 799   Answer: 1

Zone danssqm ?

SCAN Tektal
Updated at 2021-12-13 18:42:06 UTC 

Can anyone explain what it means ?

View: 889   Answer: 3

Sprite-6 connected but App says offline

Titousensei
Updated at 2021-12-12 22:51:43 UTC 

My controller Sprite-6 is connected with wifi: solid light. The Web app shows that it's running and watering fine (see attachment), but the android app (version 3.0.0) cannot connect to the Sprite-6 and always says "offline". I tried to uninstall and re-install it, but no luck. I also tried installing the iphone app on my wife's iphone, but it's the same. I don't know what's wrong, there's no error message. Is there going to be an updated version of the app to fix this issue? What can I do to resolve this problem?


View: 1040   Answer: 4

Login Error

alexepn
Updated at 2021-12-10 19:26:10 UTC 

After app update I’m not able to login. Yes, the id and password are correct. Netro, I need this fixed.

View: 740   Answer: 1

Put Sprite in "paused" mode in winter

Netro Support
Updated at 2021-11-29 02:20:25 UTC 

Put Sprite in "paused" mode in winter 


To put Sprite in "paused" mode in winter, you will have winterize your system. First you will have to blow out the sprinkler. You can look at this video to find some useful information. 

https://www.youtube.com/watch?v=s3YRbJYmvgA&t=99s


This video mentioned that you will have to turn on the sprinkler, so you can use the instant manual run feature in the home page to manually start watering for each zone to make sure all the water is out of system.


Then you should put Sprite in "paused" mode just in case some one (for example the kids) accidentally starts a manually run from the app. To put Sprite in "paused" mode, you can go to the Home page->"Enabled". 



View: 3747   Comment: 0

Multiple zones at once?

Lance Mace
Updated at 2021-11-03 20:03:29 UTC 
Can you run two zones at once? 
View: 922   Answer: 1

Updated app old problem

Szabi Hant
Updated at 2021-11-02 11:39:30 UTC 

I have updated the app and reset my Netro Sprite and still have the same issue. In manual watering Zone 2 stops after 3mins despite I set 10 mins. 

I have no idea what to do now!

View: 863   Answer: 3

Manual watering reset after app restart

Szabi Hant
Updated at 2021-10-23 04:46:29 UTC 

Hi there,

My problem is that I change the watering time to 5min manually for each zone, but the actual watering time is the previous 1min, even when the app shows the new 5min watering. Also after restarting the app it is always goes back to previous 1 min. 

It seems the app doesn't save the new settings. 

Thanks in advance!

View: 907   Answer: 1

Selling the House -- Transfer account

Michael Landesman
Updated at 2021-10-17 21:31:54 UTC 
Is there a way to transfer the account which is already set up and working to a new home owner?  I know we can reset the system and let them build from scratch but it would be easier to transfer the current settings to a new owner.
View: 1147   Answer: 1

Can’t run sprinklers manually

plumberman
Updated at 2021-10-15 18:03:25 UTC 
Hello, I am currently trying to winterized my sprinkler heads. I am trying to run each set of sprinklers manually giving time between each zone to allow the compressor to repressurize. The Home Screen in my Netro app does not have a “play” button allowing me to run each zone manually… what gives?? I feel like there must be something I am missing otherwise this app isn’t very well designed. I am aware there is a winter run program, however it doesn’t allow me to set times between zones to allow the air compressor to repressurize, please help!
View: 975   Answer: 3

Manual watering stuck at 5 min

Patrick Dempsey
Updated at 2021-10-09 18:22:25 UTC 

When I tried to water a single station I could not change the time away from 5 minutes. Some stations allow me to change the time but others will not.


What can I do to change a single station to greater than 5 minutes?

View: 844   Answer: 1

Metro Sprinkoer states it's running but it's not

Steve O
Updated at 2021-10-08 19:51:30 UTC 

I have noticed recently that my lawn has been dry. When looking at the app, it states that the schedule ran successfuly. I decided to test manually today and have noticed that even thougit says it is watering, it is not. I would estimate at least a two weeks that it has not ran. Also had a bunch of offline online notifications. I completely disconnected and reconnected from power and still no luck.

h

View: 819   Answer: 2