Hello! We just changed out our router and have a new network name and password. We went to the app to change the network and each time the app crashes. Now we are offline and stuck. Please help!!

I have my device set up as "lawn" under my devices.  I have a program set up which has a run time for each of the zones, supposedly scheduled to start June 7.  Why is there no scheduled run appearing under my schedule or anything under my "next run" field under my listed device?

Maybe I missed something....

Just installed the controller and app. With “Smart” options Enabled with all zones, some zones will repeat themselves up to 4 times in one day, a few days in a week, some zone seems never scheduled at all(?). Is this how I should  use it or I have to use a fixed program only? How the auto scheduling is calculated?

Have netro installed with sprinkler system. It works well. I have an above ground pool that I want install a solar heater to. I'd like to use the Netro to open a valve at a specific time and close it later, either at a time or interval. The longest program run is 60 minutes. I'd like to see something around 8 hours. Also, to be able to turn on/off via the app like the sprinklers would be perfect. Is this possible? I have looked but haven't found a way yet. 

How does Netro app calculate subsoil moisture levels? Note that I don’t have any sensors. Please advise 

Hello, this morning my Netro still watered my front lawn after we had a massively heave rain last night.

I have Smart Zone enabled for all my zones. The Netro was supposed to be optimizing water usage.  

Why did it run this morning?

Thank you,

Jon Storch

 

Can you start the Pixie remotely?  i.e.  if I'm at work (i.e. not connected to my home network) I can start watering my garden?  If so is there anything I need to do to set this up?

Thanks, 

Oliver

Just installed the system yesterday and I noticed zone 5 (of 5) for some reason is getting special treatment over the rest. All zones are set identically for the same types of grass, soil and sprinkler heads. However looking at the schedule zone 5 seems to be getting more attention than the rest (i.e.: only zone being watered during off days)  what's going on here? 

Why does zone 1 only allow 1 minute manual water sequence and all the other zones it’s 5 minutes. I can’t figure out how to change this? 

I have received today the netro controller, 12 zones.

I have installed it correctly, 1 common wire and 7 zones.

It has connected to thr wifi easily, no problem. 

I can start any zone from the seven manually, but if I turn off manually, it does not turn it off...

If i start another zone then sometimes it stops the previus zone finally then start the new one..

and sometimes it just does not react anymore.. does not matter what i turn off or turn on manually, it does nothing.... 

but the device receives every command, because everytime when i turn a zone off or on, the led will blink 1-2 but nothing happens.

I checked wire, unwire and rewire again just for sure and tried the another common wire socket... then made factory reset and reconfigured it..

same issue...

it turns off zones compketely only if i unplug it from the socket, then i replug it, then it works until i start 1-2 zones and then again the same issues...

so what to do with it? 

On the graph, is the rainfall actual rainfall that has occurred or is that rainfall that is predicted based on weather map?

Come posso aggiungere skill netro in italiano grazie 

I have a company doing service on my sprinkler system, and would like to have them able to turn zones on/off to verify coverage and do repairs. Does anyone know how can that be done without me giving them my phone?

Salve a tutti come faccio a collegare lo sprite  alla Amazon Alexa chi può dirmi come faccio grazie

Why can't I see the assumption Netro is making on the amount of rain that fell the day before? I paid Dark Sky for the time machine feature, but it's never accurate Yesterday  it rained here over an inch (rain gauge and $250 weather station agreed)  Dark Sky time machine (no, not Hot Tub time machine) reported  25 inch. At the very least I should be able to go into the app and put the actual rain that fell for the day before. Is there a way to do it, and if not, will you please add it? I would get a Whisperer, but the feedback has been rather poor on here. 

The community is nice, but how am I supposed to see answers? It shows "Answers 2", for example, but you click in it, and noting happens. Irritating 

Thanks, 

Mr Bad Example 

Notice of obsoleting Weather Underground

Netro has changed the weather source Weather Underground to Dark Sky from the server side for users of Weather Underground. The reason is Weather Underground stopped its API service without any notice. The whole community is looking for solutions. So we have internally disabled the Weather Underground option and used the data from Dark Sky.

We are sorry about the inconvenience. Please contact us if you have any questions.

Regards,

Netro

My phone broke and when I tried to connect my new one to the sprinkler, I get an error message saying that our Netro is linked to another device and must be deleted from it before it can connector to my current phone. Is there anyway to reset the controller? 

I would like to be able to share this account with my wife and my landscaper so they have access to turn things on and off when needed. Especially when I'm going to have my landscaper do work on my sprinkler system to fix the heads he needs to be able to test it easily without me being there.

It’s winter, I have manual zones and 3 sprites. Is there a way to disable the sprites? There has to be. A simple switch I’m missing. 

The app crashes on android phone (S8) when attempting to set rain preferences. This is annoying. None of my messages regarding this have been answered by tech support. Perhaps I should return the device and get a Rachio?