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Questions about Netro app

Luis Aguilar
Updated at 2020-10-11 17:47:55 UTC 

I have installed Netro Sprite with no sensors (they are not available in Amazon Spain any more).

I have a few questions after my first day:


1. App shows different humidity values for each zone. Where does that info come from if I don't have any sensor?


2. When I click on a specific zone, I don't see any irrigation in the chart.


3. I have a 'fir tree' in my garden, but I haven't found it in the database. In any case, if I have a fir tree surrounded by grass, what should I configure to make sure that both the fir tree and grass are taken into account.

View: 2282   Answer: 1

Cancellare sensore whisperer dall’account

Simone Nolletti
Updated at 2020-10-11 11:46:06 UTC 

Buonasera,

ho impostato il sensore whisperer nel mio account come libero, non collegato alle due centraline.

Vorrei cancellare il sensore ma non riesco a farlo la voce rimane sempre presente nell’account e non esiste un tasto per eliminarlo.



View: 2579   Answer: 1

Switch Off automatically

Carlos Jimenez
Updated at 2020-10-09 20:18:31 UTC 
Hi, I just bought a new Netro Sprite 12 device.
But I had have some problems when I try to run with a differents solenoid valvules.

I found two cases,

1) I start my zone in test mode. Switch-on and ok, swich-off, doesnt run. I try to switch on again, nothing happen,  Switch-off and, solenoid vavule close. Why does not stopped?!

2) Star my zone and run, in a few seconds (sometimes less a one second), automatically stop. Why? Maybe wifi problem?

I dont understand what the problems are...

Pls coulsd you help me, as far as possible?
Thanks 

View: 2285   Answer: 1

Zones not watering but show watering on App

Atif Khan
Updated at 2020-10-01 14:21:57 UTC 
I just bought a replacement controller for my old Hunter. All connections are done by color codes as per old controller and I see all zones in App but when I manually try to test each zone, only one of the 10-zones start. However, when I press STOP, it does not stop. What’s wrong in manual testing ?
View: 2193   Answer: 1

Simple on/off

gmcg1984
Updated at 2020-09-17 01:54:35 UTC 
 Isn’t there a simple way to remote trigger the device from the app without all the time constraints? It does not seem easy for me to, for example, turn on the device and let it run for three hours when I’m away from home and then turn it off remotely. I want to use this to hook up a fire suppression system.
View: 2248   Answer: 1

Start time change

Franco Storato
Updated at 2020-09-16 06:00:59 UTC 

Hi,

How can I change the start time for all the stations?

Thank you in advance, 

Franco

View: 2165   Answer: 1

Email too long in android app

Christoforos
Updated at 2020-09-02 09:49:14 UTC 

Hi,

I cannot log in Netro android app because my email is too long and it is not accepting all the characters. Please note that I do not have this problem with the IOS app.

 

Thanks

View: 2327   Answer: 1

Add manager

Fabio Pellizzoni
Updated at 2020-08-27 08:26:50 UTC 

Hi 

I added my wife as a manager successfully but i don t know how i can let her see the device from her app. At the moment the she log in but the appis not connected to any device

Thanks

View: 2345   Answer: 1

Watering adjustment at specific time

Arthur
Updated at 2020-07-30 22:20:53 UTC 

hi i have watering adjustment enabled based on water level on the whisperer. But is there a way to designate time for watering adjustment? Basically it comes on randomly when it senses that more moisture is needed but can be in the middle of the day when we're using the lawn. Regular watering times are already set to only do mornings and evenings...


Thanks,


Arthur

View: 2366   Answer: 1

Centralina offline

Stefano Sabelli
Updated at 2020-07-21 10:08:27 UTC 

Buongiorno a tutti, 

Qualcuno può aiutarmi a capire se la centralina anche se offline e quindi non comandabile a distanza continuerà a irrigare quanto già pianificato automaticamente?? 

Purtroppo non posso andare prima di qualche giorno e ho paura che si secchi tutto... 

grazie mille 

Saluti 


Stefano 

View: 2385   Answer: 1

ifttt or .ics support

Michael Landesman
Updated at 2020-07-20 19:01:42 UTC 
I see that there is some ifttt integration but is it limited to control language and some data logging. What I would like to see is either an .ics subscription calendar or API access to post the next, scheduled water days by zone. It would have to be updated when the app updates and only needs to look out to the next scheduled watering day (start/end time would be helpful too). This would allow me to see when I need to move yard furniture, etc. 

Please add to suggestion/enhancement list.


Thank you. 

View: 2411   Answer: 1

Notifications

Addiel Isaac Moldes
Updated at 2020-07-19 11:43:54 UTC 
It would be great if you add an option for notifications once irrigation starts/finishes.Sometimes we need to start it manually and need to wait until one zone is completed to start the next one. A notification in the phone would avoid opening the application all the time to see if the current zone is completed. 
View: 3443   Comment: 2

Where is a simple on and off button?

Tariq Khan
Updated at 2020-07-11 22:25:30 UTC 
This is needed in the app. The scheduling is harder then it needs to be.
View: 2449   Answer: 1

Netro App

Andrea Merito
Updated at 2020-07-08 07:15:38 UTC 

Good morning,

I ask you if in the next software update Netro the possibility of enabling and disabling the Master Valve for each zone, I explain, I have connected an Autoclave with a special 24 volt relay to the Master Valve output, there are areas where I have a system  micro-irrigation that does not need an autoclave.  


thank you

Andrea

View: 2523   Answer: 1

Battery status

Francis Ramos
Updated at 2020-07-07 15:07:47 UTC 
Is there a way to see the battery status (devices that use batteries) in the app home screen? It would be of great use when one is leaving the home for a few days, to make sure the device will have enough charge for those days.
View: 2326   Answer: 1

I need more than 60 minutes watering time

Brendan Burke
Updated at 2020-07-04 14:38:40 UTC 
I have grape vines on a drip system that’s running at .5 gph. I need to leave the system on for 3 to 4 hours. Please change the app to allow for longer watering.
View: 2486   Answer: 1

Sunlights graph for the current day is always wrong

Igor
Updated at 2020-06-25 14:27:46 UTC 
I’ve noticed what sunlight graph shows wrong value for the current day. This value is always higher than any other day but it gets corrected later. 
For instance, screenshot below was done Thursday morning at 7am. I can not believe I had that much sun during the night. But tomorrow graph will show much lower value for Thursday. And that happens every day
View: 2325   Answer: 1

60 minutes maximum, problem

Brendan Burke
Updated at 2020-06-24 00:36:59 UTC 
I’m watering grape vines on a .5 gallon drip system. I need more than 60 minutes. You made it too complicated. Just create an on off button with time increments
View: 2691   Answer: 1

User Guide - Manual watering with your Pixie timer

Netro Inc
Updated at 2020-06-22 07:37:55 UTC 

The Pixie timer is designed for automatic watering. However, occasionally you may still need to turn on/off the water manually. Before explaining manual watering from the app, it would be helpful to understand how the Pixie communicates with the Netro cloud server.


By default, your Pixie turns on its WiFi module once every hour to sync up with the server. The sync-up usually takes less than one minute. For the next 59 minutes the timer will be sleeping and disconnected from the WiFi until the next sync. When the timer is sleeping, it is unaware of the schedule changes, including the manual watering.


Therefore, when you start a manual run, the timer is most likely in sleep mode. It will have to wait until the next sync-up to start the watering. The waiting time will be less than 60 minutes. Take the following screenshot for example:



The current time is 5:24AM and the next sync is scheduled at 6:17AM. Therefore the waiting time is going to be 53 minutes. After you press the Start button, you can go to the Schedule page and the manual run at  6:17AM will appear on your calendar.


View: 4345   Comment: 5

Define Soil Type

Rob and Susan Tartre
Updated at 2020-06-12 02:18:54 UTC 
I see references to defining your soil type.  I have gone through the entire app multiple times and cannot find where that is defined, nor can I find it in the documentation.  There doesn’t seem to be an “owners’ manual” or “operating manual” per the support person I called (only online video help).  I cannot find where soil type is defined.
View: 2479   Answer: 1