I added the sensor as a stand alone, then added it to a pixie. Now I can’t figure out how to delete the whisper from the drop down screen. I go into settings and there are no sensors to choose from. Screenshots attached.

Hallo,

In der app sollte es möglich sein den richtigen niederschlag auch auf 0mm stellen zu können.

Zurzeit ist nur 1 mm möglich

I am trying to add a Manager and the system will not accept the email address I am entering. When I tried entering just a user name it populated an unknown email address. I deleted this. 

Then when I tried exiting the screen I received the Network Error 2507

In the Netro app underwatering adjustment, what percentage setting is recommended under ‘moisture to skip watering’ and ‘moisture to add water’. I have a clay loam soil and we are having warm weather.

It's annoying that text overlap in the app. It's there a fix for this?

Dear all Netro customers,

The long waited new version (3.0.0) of the Netro app is on the horizon. The major improvements of this version are

1. faster in loading data 

2. new manual run interface

3. new home view design

4. more languages supported

We sincerely invite you to join the Beta testing program. Please email to support@netrohome.com or leave a message below if you would like to try the new app. Any feedback would be greatly appreciated !

Thanks,

Netro App Team

I would find interesting to include in the new App version the statistics of the total time (minutes) of irrigation by day, month, zone, etc, for me it’s a more comparable data than the irrigation in cbm, I dont know exactly how it is calculated because you dont know the flow capacity of my system.

When I try to change settings on my whisperers it gives me this error code. Both my phone and the whisperer are in range of the wifi. Also, I can change it from someone else’s phone but mine continually gives this error. What’s the issue? I’m on iOS, the phone that worked was an android

Hello.  I have a Sprite-6 device. A head in one of my zones broke over the winter and we have had a rainy spring so I want to run my system manually until I can get everything repaired and ready for summer.  How do I Pause (take off line?) a location\device and then run each zone on demand?

Thank you,

-Jon Storch

From the home screen, I use the manual watering option. Each one of my four zones won't go higher than 30 minutes each. I can go to the wheel adjustment, but it won't go higher for some reason and I'd like it to go to 60 minutes. 

my controller stopped working after I lost water for couple of days. I unplugged it for 15 minutes but the sold red light is not clearing and the controller is not working. Any idea on how to fix this? Thanks

I would really like to see the app be able to water longer than 60 minute increments. I know there is a way around it to create multiple programs that run consecutively but I Would love to be able to turn on a zone from the app when it’s not scheduled and water for 8 plus hours (drip on big trees). I Have been a Netro user for years and love everything about it except this one part.

Hi

Using Netro device near Madrid, Spain

Weather forecasts not that precise.

Any suggestions how to add other sources for weather forecast are welcome.

Thanks in advance. 

I just bought a Netro Sprite based on the description and reviews on Amazon: https://www.amazon.com/gp/product/B06XCRZWMN/ref=ppx_yo_dt_b_asin_title_o02_s01?ie=UTF8&psc=1

One of the main selling points for me was one of the bullet points in the description:

"Lifetime Cloud Service - Connects to WiFi(2.4G), monitors and controls your sprinkler system anywhere from iOS(8.3+), Android(5.0+) devices and Web browsers"

I tried looking up its IP address on my router, but that fails to connect. How does one access this controller using a "web browser"?

This feature is very important to me.

I am using a netro spark for a 12 zone setup. Outside of the rough UI app experience, I am continuously seeing odd behavior in my physical irrigation system. I recently had new hydroseed installed and have the netro controller setup to run at 4 different times during the day. Typically 75% of the time things work as expected, then the other 25% of the time, my app displays "loading" for a full minute before the zone is turned on and other times the zone will turn on, then immediately turn off, or only run for less then half of the scheduled time. 

This is becoming quite frustrating as I cant trust this system for what its intended to do.

Outside of this issue, I have already been able to replicate two different scenarios that I would consider to be bugs. 

Really hoping someone can assist with this because I'm tempted to switch controllers for a more confident system.

Let me add, I just turned a single zone on manually at the controller with the same results. Set controller to run a zone for 4 minutes, zone turned on, then turned off after 1minute.

Wifi at my controller is 10.2 Mbps download and 13.1Mbps upload which is more then sufficient for MQTT as well as on a channel that has very minimal collision.

I have 2 12 zone sprites installed and bothe are working correctly.   Is there a way to combine them some how to keep from having two zones (1 per controller ) from coming on at the same time? 

Looking at the about screen on the app (on my phone), I click on the "Check Server Status" and I get the following message:

"MQTT(port 1883) is blocked by the router"

This device is on a separate IoT network that has full, unrestricted outbound access to the Internet. What could be causing this? 

Edit:

The app on my tablet shows:

Server Status:    OK

Response time:  0.3 s

Is something being blocked on my phone? 

Just received your goods. Had no problem connecting the Spark unit but cannot connect the whisperer.

When reaching the Wifi template it is stuck to the Netro_PLS_xxx and cannot move to MyhomeWifi.

Of course have no access to Netro..... and in any case do not have the password.

The installation manual says it will connect to the router. Unhappily looking to the router I see clearly the Spark but nothing else