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Whisperer sensor already in account error

Scott Yates
Updated at 2023-08-29 12:38:49 UTC 
I had previously installed a Whisperer sensor and then removed it from the app.  I factory reset the Whisperer 3x successfully.  When I try to re-install it again, I go through the setup process and at the end, I receive a "Sensor xxxx already in your account".  I have gone to the app and website to see if the sensor is listed but it is not.  Any suggestions on how to fix this issue would be sincerely appreciated.
View: 818   Answer: 1

PIXIE-1 Low pressure IN - gravity irrigation systems don't Work

Leandro
Updated at 2023-08-31 10:48:12 UTC 
HI Support Team and All,

I purchased the smart valve (PIXIE-1)  and the sensor (WHISPERER-2) for my vegetable garden, but unfortunately the pixie-1 releases a few drops of water when it is in irrigation mode, my watering system is ecological, I collect rainwater, 

because the pixie-1 does not it passes water with little pressure, the pressure is low but sufficient for irrigation.

This wasn't written anywhere.

Is it possible to configure the valve to use it with low pressure?
thank you all

Leandro

View: 816   Answer: 2

Zones water at for a small amount of time.

Jacob Matheny
Updated at 2023-09-01 13:44:37 UTC 
I’m currently using my Netro spark 16 to water a 1 1/2 acre field of grass. There are a couple zones that are repeatedly watering for just a few seconds or a couple minutes when they are supposed to be watering for 6 to 10 minutes. It is causing a very big issue in the field. There are a large bare spots that are directly around the problematic zones. Is there any fix to this? I need answers ASAP.
View: 783   Answer: 1

Watering by moisture level higher 90%

C He
Updated at 2023-09-04 06:22:44 UTC 

Hi, 


Netro will water my garten when the Whisperer sensors show 92% moisture level. 


This is smart watering? 


I think, there is no water needed or I’m wrong?




View: 786   Answer: 1

smart watering

Diane Fetherolf
Updated at 2023-09-04 22:29:30 UTC 
How do I turn off smarr wartering?
View: 735   Answer: 1

Parallel Run of watering

C He
Updated at 2023-09-08 08:39:13 UTC 

Hallo and short question: 


I can not find any option to water more than one zone in the same time. Ist this not possible? 


@Netro team: in case the feature is not available at the moment i would appreciate your development 

View: 799   Answer: 2

Arghhh, so horrible

Jake Tanner
Updated at 2023-09-09 16:24:29 UTC 
Need manual run to be immediate... obviously. What prevents this?how to overcome.akes trouble shooting horrible 
View: 747   Answer: 1

Does the "smart" behind Netro Sprite & Spark use data from Whisperer?

kamiller42
Updated at 2023-09-29 15:44:58 UTC 
Can a Whisperer be assigned a Sprite zone, and the Sprite use Whisperer's data to optimize the watering schedule?
View: 844   Answer: 1

Terrible product?

Andrew Martin
Updated at 2023-10-16 14:26:31 UTC 

Three hours to setup 


Is this any good or just return now?


Does it keep causing problems?

View: 906   Answer: 2

Sprite 12 Controller Problem

John LaRocca
Updated at 2023-10-14 01:42:23 UTC 

Controller light is off and displays Offline status. Rebooted router resulting in WiFI connections elsewhere in my house and to my other devices except for the Sprite controller. Repowered Sprite controller and also did a reset— same status with no light and Offline status. Help!

View: 829   Answer: 1

Whisperer maintenance

Fabrice GOUFFRAN
Updated at 2023-10-11 02:34:36 UTC 
Hello, I am leaving in Italy  have several whisperer devices in my garden and I would like to know if it is better to remove them during the winter season when my watering network is off? Thank you.
View: 880   Answer: 1

Zone failure to run

Homestead One
Updated at 2023-10-09 08:30:37 UTC 

Hi, I have one out of 4 zones who won't start watering. I have changed the valve and the problem still persist. I have checked the connections and the cables, all looks good. There is voltage. 

Any ideea? 

Thank you 

View: 937   Answer: 1

Hub with more than 1 timers

Kay Fluhr
Updated at 2023-10-08 07:46:18 UTC 

Dear netro team

I have a  hub with more than 1 timers. But via the app it is only possible to manage 1 of the 2 timers. Is this a bug. So I can't explore the second timer timer and therefore I can also not get the data via API, because I can't see the MAC or Serial No. Can you please help here?

I solved the problem.

View: 862   Answer: 1

Yellow exclamation mark

MyGowdy
Updated at 2023-10-07 23:05:24 UTC 
I just noticed a yellow triangle with black exclamation mark on one of my zones. Will you please tell me how yo fix this?
View: 949   Answer: 1

Linking Google Home to Netro

cadry1969
Updated at 2023-10-07 03:21:23 UTC 
When trying to link my Netro Sprite with Google home, Google responds with "No compatible devices were found in your Netro account". I have updated Google Home to the latest version.
View: 828   Answer: 1

Zone Failure

Ben Pittarelli
Updated at 2023-10-03 12:31:07 UTC 
I have the Sprite 12 controller with zone 3 failing to work after 10 months.  Traced error to low voltage on controller. Anyone else having zone failures caused by controller?  

Moved wire to unused zone 12 and sprinklers engage as they should.
View: 869   Answer: 1

2 zonas funcionando a la vez?

Juan Carlos
Updated at 2023-09-30 18:53:13 UTC 

No consigo que la aplicación permita 2 zonas activas a la vez. Solo funciona de manera secuencial (Zona 1, luego Zona 2, luego Zona 3, etc).

Yo necesito activar 2 a la vez para regar y abonar al mismo tiempo.

Alguien tiene una solución por favor?

View: 827   Answer: 1

Purchasing Whisperer in the UK

Phil Middleton
Updated at 2023-09-30 12:48:53 UTC 

Hi, A few months back I purchased 2x Whisperer sensors and paid the shipping from America. However when they arrived a couple of days later and they had been sent from a UK address not from America. I was a bit annoyed at the time knowing I had paid $25 delivery but the were sent from the UK. You currently have an offer on these sensors is it possible to purchase them in the UK yet and claim the discount?

Kind regards

Phil

View: 916   Answer: 1

Whisperer 2 "serial already in used" issue

pridebowl33
Updated at 2023-09-29 16:07:36 UTC 

Hello, 


I have been trying to add back one of my Whisperer 2 sensor and got a message saying that the serial has been already in used. Not sure what to do at this point. I was wondering if someone had encountered the same issue and if there is a solution to fix it.


Thanks

Kevin

View: 883   Answer: 1

My device is offline

carlos davalos melgar
Updated at 2023-09-17 18:50:32 UTC 
How can I reconnect to Wi-Fi

the controller light is green
I have disconnected it from the network and plugged it back in but it doesn't work
Please i need help
View: 785   Answer: 1