Can you change the order of zones in a current program without having to create a new program?

Hi everyone,

my Netro Spark 8 controller connects correctly to Wi-Fi and shows as online in the app. However, when I try to start irrigation manually from the app, it just stays on “in communication” and nothing happens.

I’ve already tried:

• Using a different Wi-Fi network (even a mobile hotspot)
• Replacing the controller with a new Spark 8
• Restarting both the app and the device

If I activate the valves directly from the controller, they work fine — so it’s not a hardware issue.

Any suggestions on how to solve this?

Thanks in advance!

– Stefano

My whisperer used outdoor gave me an alert here thru the Netro app saying it has 19% battery remaining. What does it mean? Is the solar no longer working? Is there another way to recharge it or can the rechargeable battery be replaced?

Thank you

When pausing a zone for any reason during watering cycle, the zone is skipped. Is there any way to pause it then resume the watering cycle in the zone that was paused?

When I Launch the program , it stop after few minutes…

I don’t know why ?

I cannot activate my PIXIE-Z1 to water, it is with brand new batteries, it says 100%, it is online and app and webpage react as all is fine and watering, but unfortunately nothing happens with the device. It works if I push twice the button on the device.

What could the issue be?

Thank you in advance

Da qualche giorno il dispositivo ha smesso di funzionare. Non irriga né manualmente né con il programma. Ho già provato a rimuoverlo dall’app e resettarlo, ma non è cambiato nulla. Cosa consigliate di fare? Grazie

Hi do you sell the smart solar powered netro wi fi tap timers direct,i need 20 thanks 

Trevor Pfeiffer

I have tried to access my whisperer plants sensors, but they do not show up in the Netro app. What do I need to do to rectify this?

The door came off my spark 8 unit.  This made the electronics tape disengage from the base. How do I reattach that tape back into the slot.  I tried by hand but it seems impossible without detaching the motherboard and making more problems 

I was offered a discount on January 24, 2025 on purchasing a New Netro Sprite 6 after mine failed.  I cannot get anyone to respond to my email.  I would like to proceed with the purchase.

Thanks,

Darla Carpenter

We are using your API example, where ABCDEFG is the device key.
Using this example, we're getting the following error returned: {"status":"ERROR","meta":{"time":"2025-01-23T10:15:30","tid":"1737627330_uXNP","version":"1.0","token_limit":2000,"token_remaining":1993,"last_active":"2025-01-23T10:15:30","token_reset":"2025-01-24T00:00:00"},"errors":[{"code":4,"message":"Invalid sensor","params":{}}]}, 

It is the same when we use the actual device keys for our Sprite and Whisperers 2.

Could you please help understanding why we're getting the error number 4 "invalid sensor"?

As previous question, netro showing offline, but green on box. Not watering.

Have reset network and reconnected. Same.

Suggestions?

Hard reset?

Regards

Brett

My Pixie Z1 has lost connection with hub. Have reset multiple times, just comes up with hub not detecting any deices. Have replaced batteries,

reset, with no luck. Is the unit faulty? Purchased on 6/6/23. Bought a Pixie 1 so have nothing to check Hub.Have reset that several times to.

Why ? 

This morning my 16 zone Spark unit was showing a red LED.

The app said it was online but when I tried to manually water a zone, it just said "connecting" for the duration with nothing happening outside.

Our wifi was running as normal and the room with the controller in had a good signal.

Unplugging and plugging back in solved the problem but it doesn't leave me with much confidence of the unit if it's going to do this at a critical time of year without being noticed.

Is there a reliability issue with the latest firmware?

Please help. I'll provide a reward for getting my N-12 to work.

lss

I don’t know what’s going on my Netro spark randomly started on its own at night. 5 or 6 times a night for 1 min up to 10 min. Yesterday it ranned for nearly 90 minutes. How can I prevent this?  

One of the sensors started giving humidities form 80 yo 30% from one hour to another. I changed the position of the sensor and restarted various times. Now the sensor measures 0% humidity. 

Now after 4 days the sensor is dead. Tried charging and still doesn't start or show any life.

Any ideas to solve this problem?

Regards. 

System went offline at 2 in the morning and I can’t get any response. Checked the outlet and it’s working. Tried to reset. Unplugged and plugged back in. Help!