To the Netro community:

We are very excited to introduce our new product, Pixie, the WiFi-connected Hose Faucet Timer. We have spent almost a year designing and developing the smart timer and now it is ready to meet the users.  

We believe Pixie is a great choice if you have water systems running through hose faucet. It is as smart as Sprite and can pair with Whisperer. It is solar powered and has a removable battery for quick charge. If you like the features in the Netro app, it has all the access to them.

For more information about Pixie, please email to info@netrohome.com or simply leave a message/comment below and we will send you a promotion code for the first 50 buyers.

Thanks,

Netro Inc

Hi.

I bought Netro Sprite because of the possibility to connect itto with Amazon and/or Google Home.

So, in Germany the Alexa skill is not in the Amazon store.... 

And Google Assistent can't find Netro Sprite.

In the list of home automation devices Netro ist also not included. 

The description to connect Google and Netro can't help me.

Ist it possible that you list the Amazon skill in Germany too?

And can you tell me, step by step, how I could connect Netro Sprite with my Google home?

Many thanks in advance

Peter

My customer has a network name that contains an apostrophe. Larry Arch's Wifi. He uses an AirPort Extreme router and two AirPort Extreme range extenders. They have many household devices connected to this network and all of their service contractors use it too. Is there a workaround? They will not be able to use Netro products if there isn't.  

The sprite worked perfect for about 3 weeks. Went out of town for a week, during that time it snowed for the entire duration of my trip. The unit worked as it should and didnt water. However when it should have picked up its schedule after weather cleared it did not. It will not run its zone at all. I have checked the resistance on all zones solenoids and they are fine at 28 ohm. I reconnected my old hunter system and all zones worked properly with that controller. So whats the next step?

My device appears to be connected and working, but I noticed the light on the unit is blinking constantly.  Is it supposed to be doing that?

Maybe I missed something....

Just installed the controller and app. With “Smart” options Enabled with all zones, some zones will repeat themselves up to 4 times in one day, a few days in a week, some zone seems never scheduled at all(?). Is this how I should  use it or I have to use a fixed program only? How the auto scheduling is calculated?

Have netro installed with sprinkler system. It works well. I have an above ground pool that I want install a solar heater to. I'd like to use the Netro to open a valve at a specific time and close it later, either at a time or interval. The longest program run is 60 minutes. I'd like to see something around 8 hours. Also, to be able to turn on/off via the app like the sprinklers would be perfect. Is this possible? I have looked but haven't found a way yet. 

netro shows offline.  The app says zones are watering but no watering is occurring.   Plants are dying.

Retro device has a white light.

How do I fix this?

Why  can't I water two zones at the same time

How does Netro app calculate subsoil moisture levels? Note that I don’t have any sensors. Please advise 

Hello, this morning my Netro still watered my front lawn after we had a massively heave rain last night.

I have Smart Zone enabled for all my zones. The Netro was supposed to be optimizing water usage.  

Why did it run this morning?

Thank you,

Jon Storch

 

I have a problem. May be is the installation. The programm start watering ok, but when finish the App programm never stop watering until I desconnect the cable 24V. Somebody can help me ? It’s possible the cable connection wrong? (I have only 1 zone and the connection is: yellow to C, brown 1 and blue 2 ). Thank you very much

I have been away for about 3 days now, and there has been a power failure at home. Netro has been offline since then for couple of days now. I know my wifi connection is good because my nest is working fine. What is up with this connection not being able to reconnect after accidental signal drop. 

I just went to check on my sprinkler system since all of my grass has been dying and realized I've had errors on every watering attempt for the last 2 weeks!! I'm worried that a) it's not working and b) when it does start working it's going to flood my lawn again like it did last time because it tries to overwater for all the times it missed!

why aren't there any app notifications when this thing happens I shouldn't have to monitor the system manually to find out that it has not been watering for so long!

I can see the question and can see that someone has answered it. How do I see the answer?

Thanks,

Stan

Can you start the Pixie remotely?  i.e.  if I'm at work (i.e. not connected to my home network) I can start watering my garden?  If so is there anything I need to do to set this up?

Thanks, 

Oliver

How can I manually skip the next scheduled watering?  I am watching it pour outside and the next scheduled watering is at 6 pm this evening.

My Netro worked perfectly last season.  I left it plugged in through the winter and disabled the zones.  At some point during the winter, the light started blinking, and I didn’t worry about it until last week when I went to reactivate the zones.  The app indicated the sprite was offline, so I rebooted and it came back online with a solid light.  System worked with no issues.

The next day, the light was flashing again and app indicated offline.  This time I pressed the rest button and rejoined the network.  Again, worked for a day.  The next day, same problem - this time I rebooted my router.  Again it worked, but offline again the next day.  Don’t understand why it keeps losing connection this year.

When trouble shooting it would be nice to have a test run button so you could just run all the stations one minute. You can manually run each station but you have to do it for each station which is a pain. I have someone working on my system and I have to run it for them and stand there to run each station.

Hello I’m having an issue when I try to manually turn on a zone it doesn’t go on. It always worked and started doing this. I trying restarting the whole thing and when I turned the zone on by the Solonid the zone comes on fine. Any idea?