This morning my 16 zone Spark unit was showing a red LED.

The app said it was online but when I tried to manually water a zone, it just said "connecting" for the duration with nothing happening outside.

Our wifi was running as normal and the room with the controller in had a good signal.

Unplugging and plugging back in solved the problem but it doesn't leave me with much confidence of the unit if it's going to do this at a critical time of year without being noticed.

Is there a reliability issue with the latest firmware?

Why ? 

My Pixie Z1 has lost connection with hub. Have reset multiple times, just comes up with hub not detecting any deices. Have replaced batteries,

reset, with no luck. Is the unit faulty? Purchased on 6/6/23. Bought a Pixie 1 so have nothing to check Hub.Have reset that several times to.

Have a whisperer working fine.

As the battery of my second one could not be charged (even by cable) bought a new one.

The new whisperer is blinking white, the phone, the router and the new whisperer are within 3ft of each other.

Nothing happens on the appli, see only the existing whisperer not the new one.

What should I do ?

I can’t connect to my irrigation controller through my desktop computer, or the Netro App.  Are you guys having server problems today 4/27/25?  

Hi

Can you have the Whisperer 2 controlling all six zones 

Regards

Steve

Our landscaper installed a 4 zone sprinkler system and put a garden bib on zone 4 with a faucet Is there a way I could keep zone 4 on all the time so the faucet can work all all times?

Hello,

I would like to ask for advice on how to improve the water pressure for my Netro Pixie irrigation timer.

Here are the details of my setup:

• The water is stored in a cistern with a capacity of one cubic meter (1 meter x 1 meter x 1 meter), equivalent to 1,000 liters.
• The Netro Pixie smart timer is installed three meters below the tap of the cistern.
• When the timer opens, only a small amount of water flows out.

How can I improve the water output and quantity? Are there any adjustments or solutions you would recommend?

Thank you very much for your help!

Hello, Here on Europe we use 24 hrs instead of 12 hrs pm/am, where can I change to 24hrs in the Netro App, also it shows wrongly morning instead of evening according to  program 

Hello, I use Google Home Assistance for all my appliances in my smart home.

Is there any way to connect my Netro Spark 16 to my Intelligent home control, or any else like SmartThings etc etc?

Eric

¿Es posible en un Programa manual que se repita en más de un horario al día?. Sólo he podido indicar en cada programa una hora de inicio y una hora de fin, me gustaría en ese programa que se lanzase una vez por la mañana y otra vez al final de la tarde

Hi,

Just got a Pixie for my balcony drip system (used to have a Gardena un-smart controller). As soon as I installed it, water was running through it! Why is not off by default and why isn’t there a simple start/stop button on the app (in case of emergency)? I don’t want my neighbors underneath complaining it’s dripping water all over the place because of an issue with the smart watering system that couldn’t be easily stopped!

I  bought a new Pixie and I connects with my router, it does not connect to the internet. The suggestions in the directions do not solve the problem. Any suggestions?

Assumption is that rain events need to prevent / skip watering.

I have one requirement that is the opposite where if it has rained more than 5mm, i want to use my watering system to pump water for about 15 minutes from my 100,000 litre water tank to a 12,000 litre holding tank that I use for gravity fed gardens. 

Is there a way?

We are using your API example, where ABCDEFG is the device key.
Using this example, we're getting the following error returned: {"status":"ERROR","meta":{"time":"2025-01-23T10:15:30","tid":"1737627330_uXNP","version":"1.0","token_limit":2000,"token_remaining":1993,"last_active":"2025-01-23T10:15:30","token_reset":"2025-01-24T00:00:00"},"errors":[{"code":4,"message":"Invalid sensor","params":{}}]}, 

It is the same when we use the actual device keys for our Sprite and Whisperers 2.

Could you please help understanding why we're getting the error number 4 "invalid sensor"?

I was offered a discount on January 24, 2025 on purchasing a New Netro Sprite 6 after mine failed.  I cannot get anyone to respond to my email.  I would like to proceed with the purchase.

Thanks,

Darla Carpenter

The door came off my spark 8 unit.  This made the electronics tape disengage from the base. How do I reattach that tape back into the slot.  I tried by hand but it seems impossible without detaching the motherboard and making more problems 

I have tried to access my whisperer plants sensors, but they do not show up in the Netro app. What do I need to do to rectify this?

One of our sectors runs inside a greenhouse now. Apart from soil type and sprinkler head type, does anyone have advice how to optimise sector settings for this situation? I feel the influence of sun and normal outdoor temperature is different, and rain is completely absent in this sector. 

May I suggest to add some sector setting that it is inside a greenhouse?

Thanks

Perry

Hello, please take in consideration to extend the possibility to link the whisperer up to 4 zones at least. I have 4 zones enabled on my netro sprite and the smart zones enabled and linked with the whisperer only on 3 of them. How can I setup all the 4 zones to follow the same smart program? Now the 4th zone (not linked with the whisperer) can follow only a manual program or a smart zone which is different from the other 3. I would like to water the garden with all the zone at the same time.