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Time

Silvano Scotto
Updated at 2025-09-10 23:18:59 UTC 

My system is connected to a 500 liter tank. If I turn on both zones, it empties in 13 minutes.

In the application there is no possibility to program the maximum irrigation time for each individual area. I want you to work at most 13 minutes!

View: 746   Answer: 1

Centralina non funziona

gsciurba
Updated at 2025-09-09 19:23:32 UTC 

Buongiorno,

ho riscontrato un problema con la centralina Netro Sprite-6.
Il dispositivo risulta online e sembra funzionare regolarmente, tuttavia non attiva nessuna uscita: né la master né le due zone configurate. Ho provato ad attivare manualmente tutte le zone, ma senza successo.

Ho effettuato alcune verifiche:

  • la tensione in uscita è sempre di circa 11 V AC su tutte le uscite;

  • la centralina è stata utilizzata pochissimo, solo con le zone master e 1–2;

  • non sono presenti segni visibili di bruciatura o danni hardware.

Da quanto riscontrato, sembrerebbe un problema software, poiché l’hardware appare in buone condizioni.

Resto in attesa di un vostro gentile riscontro e supporto.

Grazie per l’attenzione.

Cordiali saluti,
Giuseppe Sciurba


View: 809   Answer: 1

Dutch language improvement

Perry en Louise Mevissen
Updated at 2025-03-22 08:54:24 UTC 

Some translations in the app for the Dutch language are a bit off. The wrong translation from English to Dutch is used.


For instance to save a setting in Dutch the word “sparen” is used. “sparen” in Dutch is used for instance to save money. The proper Dutch word to save a setting is “opslaan”


Another one is how “disabled” is translated. It currently says “gehandicapt” which is the Dutch word for disabled people. When a setting is disabled the proper Dutch word is “uitgeschakeld”, literally meaning off-switched


Kind regards,

Perry

View: 2967   Answer: 1

Whisperer 2

Stephen Brewer
Updated at 2025-04-24 13:43:01 UTC 

Hi

Can you have the Whisperer 2 controlling all six zones 

Regards

Steve

View: 2913   Answer: 1

Garden Bib

Grant Sullivan
Updated at 2025-04-22 22:01:02 UTC 
Topic: General
Our landscaper installed a 4 zone sprinkler system and put a garden bib on zone 4 with a faucet Is there a way I could keep zone 4 on all the time so the faucet can work all all times?
View: 3099   Answer: 1

Request for Advice on Improving Water Pressure for Netro Pixie Irrigation Timer

Andrea DS
Updated at 2025-04-22 12:33:21 UTC 

Hello,

I would like to ask for advice on how to improve the water pressure for my Netro Pixie irrigation timer.

Here are the details of my setup:

  • The water is stored in a cistern with a capacity of one cubic meter (1 meter x 1 meter x 1 meter), equivalent to 1,000 liters.
  • The Netro Pixie smart timer is installed three meters below the tap of the cistern.
  • When the timer opens, only a small amount of water flows out.

How can I improve the water output and quantity? Are there any adjustments or solutions you would recommend?

Thank you very much for your help!

View: 3001   Answer: 1

24 hrs

Eric Jonsson
Updated at 2025-04-19 08:19:24 UTC 
Hello, Here on Europe we use 24 hrs instead of 12 hrs pm/am, where can I change to 24hrs in the Netro App, also it shows wrongly morning instead of evening according to  program 
View: 3139   Answer: 1

Google Home Assistant

Eric Jonsson
Updated at 2025-04-19 07:46:16 UTC 

Hello, I use Google Home Assistance for all my appliances in my smart home.

Is there any way to connect my Netro Spark 16 to my Intelligent home control, or any else like SmartThings etc etc?

Eric

View: 2910   Answer: 1

Programa que se ejecute en más de un horario

sdt_babel
Updated at 2025-04-08 17:57:42 UTC 
¿Es posible en un Programa manual que se repita en más de un horario al día?. Sólo he podido indicar en cada programa una hora de inicio y una hora de fin, me gustaría en ese programa que se lanzase una vez por la mañana y otra vez al final de la tarde
View: 3135   Answer: 1

Why isn’t the Pixie off by default?

Matt
Updated at 2025-04-08 16:25:11 UTC 

Hi,

Just got a Pixie for my balcony drip system (used to have a Gardena un-smart controller). As soon as I installed it, water was running through it! Why is not off by default and why isn’t there a simple start/stop button on the app (in case of emergency)? I don’t want my neighbors underneath complaining it’s dripping water all over the place because of an issue with the smart watering system that couldn’t be easily stopped!

View: 2975   Answer: 1

Pixie unable to connect to the internet

Robert Greenwood
Updated at 2025-04-06 18:47:24 UTC 

I  bought a new Pixie and I connects with my router, it does not connect to the internet. The suggestions in the directions do not solve the problem. Any suggestions?

View: 2968   Answer: 1

New Whispere

Jean Paul Lasserre
Updated at 2025-03-31 21:05:02 UTC 

Have a whisperer working fine.

As the battery of my second one could not be charged (even by cable) bought a new one.

The new whisperer is blinking white, the phone, the router and the new whisperer are within 3ft of each other.

Nothing happens on the appli, see only the existing whisperer not the new one.

What should I do ?

View: 3054   Answer: 1

Water transfer during rain

mark spencer
Updated at 2025-03-12 02:34:42 UTC 

Assumption is that rain events need to prevent / skip watering.


I have one requirement that is the opposite where if it has rained more than 5mm, i want to use my watering system to pump water for about 15 minutes from my 100,000 litre water tank to a 12,000 litre holding tank that I use for gravity fed gardens. 


Is there a way?


View: 2922   Answer: 1

API Error 4 - even with the example Device key

W4MSolutions
Updated at 2025-01-23 17:32:49 UTC 

We are using your API example, where ABCDEFG is the device key.
Using this example, we're getting the following error returned: {"status":"ERROR","meta":{"time":"2025-01-23T10:15:30","tid":"1737627330_uXNP","version":"1.0","token_limit":2000,"token_remaining":1993,"last_active":"2025-01-23T10:15:30","token_reset":"2025-01-24T00:00:00"},"errors":[{"code":4,"message":"Invalid sensor","params":{}}]}, 


It is the same when we use the actual device keys for our Sprite and Whisperers 2.


Could you please help understanding why we're getting the error number 4 "invalid sensor"?

View: 3674   Answer: 1

Discount

darla
Updated at 2025-01-30 20:05:17 UTC 

I was offered a discount on January 24, 2025 on purchasing a New Netro Sprite 6 after mine failed.  I cannot get anyone to respond to my email.  I would like to proceed with the purchase.

Thanks,

Darla Carpenter

View: 3592   Answer: 1

Door came off the unit

Michael Riley
Updated at 2025-02-19 19:52:51 UTC 
The door came off my spark 8 unit.  This made the electronics tape disengage from the base. How do I reattach that tape back into the slot.  I tried by hand but it seems impossible without detaching the motherboard and making more problems 
View: 3351   Answer: 1

Whisperer plant sensor, not showing up in app

Mike Carey
Updated at 2025-03-02 17:48:24 UTC 
I have tried to access my whisperer plants sensors, but they do not show up in the Netro app. What do I need to do to rectify this?
View: 3222   Answer: 1

Greenhouse

Perry en Louise Mevissen
Updated at 2025-03-22 08:43:22 UTC 
Topic: General

One of our sectors runs inside a greenhouse now. Apart from soil type and sprinkler head type, does anyone have advice how to optimise sector settings for this situation? I feel the influence of sun and normal outdoor temperature is different, and rain is completely absent in this sector. 


May I suggest to add some sector setting that it is inside a greenhouse?


Thanks

Perry

View: 3280   Answer: 1

Irrigation system service

Rick Joseph
Updated at 2025-04-27 19:53:45 UTC 
How do you allow your irrigation or landscape service people to run the system without having a phone or Internet connection? Is there a simple way for them to override the sprite, and use some other way to manually open the valves without going underground to expose them?
View: 2392   Answer: 0

Netro Whisperer gen2 4 zones

Luca Gennuso
Updated at 2025-03-25 22:22:40 UTC 
Hello, please take in consideration to extend the possibility to link the whisperer up to 4 zones at least. I have 4 zones enabled on my netro sprite and the smart zones enabled and linked with the whisperer only on 3 of them. How can I setup all the 4 zones to follow the same smart program? Now the 4th zone (not linked with the whisperer) can follow only a manual program or a smart zone which is different from the other 3. I would like to water the garden with all the zone at the same time.
Thank you 
View: 3256   Answer: 1