Hello everybody, maybe someone can help. 

This morning I found the irrigation system on, watering the garden, with no schedule active. More, the master enable/disable switch on the app homepage was set to off.

I'm using manual zone scheduling, not smart watering.

The controller is a Netro Sprite 6 zones, Wifi was on and fully functional. 

Any ideas? Thanks.

Claudio

can somebody explain the two way of rain skipping. forecast and expection. I wanna know how it really worked 

My original netro spark died and I have received a new one.  Is there a way to copy the zone settings from the old to the new

i 

How can I reconnect to Wi-Fi

the controller light is green
I have disconnected it from the network and plugged it back in but it doesn't work
Please i need help

Hello, since the email I sent was never answered I now send a message through the app and will post here to in the hope to get a response. I installed 1 sensor but nothing seems to work. The sensor is listed as a device in my app but it does not show up on the home screen as the irrigation zones do.

In the app the sensor states 0% battery even though I charged it manually before installing and the units gets over 6 hours of sunlight a day. Following the instructions in the app I pressed the on button in the hope it sends data manually and the unit first lights up blue followed by blinking white. 

Overall I am quite disappointed with the controller. The smart watering is completely out of sink with reality as it waters 3 times the amount of water needed. It never takes the rain into account. 

The sensor does not work at all

The instructions for the system are as good as none

Could you have done any better. I don’t understand the positive reviews on Amazon. Are they real?

Hi. I’m wondering if anyone has experienced this issue. The timer on my nero still counts down but the water turns off. In one of my zones the water only lasts 1 minute 50 seconds. 

Hello,

I've just been using a Netro Spark to water my garden. I have set up 3 zones. Two of these zones have a rotor head sprinkler. However, they don't cover the same area. One of them rotates over 90 degrees. The other rotates 180 degrees. So I think the rotor head that covers the 180 degrees needs to run double the time of the 90 degree one. How can I set this? I've set the sqm for each head, but smart irrigation used the same times for both.

Kind regards,

Sjors

My netro sprite is sometimes working or powered off.  I tried to reset it but no joy

System keeps running, can’t shut off smart mode?  What steps to take to clear system and start fresh?

I’ve had the controller since winter so I wasn’t using it much in the winter. When I switched it to smart modes it seemed like it watered all day, multiple times a day. Is this just because it’s the initial watering in smart mode? If it’s a one day thing that’s fine but way too much ongoing. Also, on the averages it says 9 minutes every three days but it watered for over 15 minutes per zone several times that day. Thanks 

I have 4 plant sensors and one has stopped reporting on 5.29

Last report shows it was 98% battery, but nothing since then. When I press the button it blinks once red.

How can I troubleshoot it?

I setup my device this summer and I don't see the photos I created for my zones that were there las summer. However if I login on the laptop web portal, I do see my zone photos. I also get the error message " invalid group ID 13015 invalid device status" and it shows as offline.

Please help.

Is there a program for multiple watering to start grass seed germination ? 

Hello everyone, I have a problem with the link between Google Home and the service of Netro Home, when I have to enter my account and password, it didn't work. Don't link the accounts. There is a problem? 

Hi, during the installation phase of the controller, it was not possible to change the position regarding the geographical state of the machine, a US state remains by default and consequently, I can assume, the start times of the irrigation cycles are carried out with the time zone american time. How can I fix it?

Can you please set my pws for a new pixie timer to KNYFORTS6?

Thank you. 

Why is it when I hit manual run? There’s always a delay.

I’m upgrading from my Netro Sprite to a Netro Spark. I have very complicated watering schedule and I have 12 zones already programmed and set. I prefer to not have to sit there and reprogram everything manually. Is there an option to backup and restore my water programs and zones?

I’m upgrading from my Netro Sprite to a Netro Spark. I have very complicated watering schedule and I have 12 zones already programmed and set. I prefer to not have to sit there and reprogram everything manually. Is there an option to backup and restore my water programs and zones?

This morning I had to reset the 6 zone control unit. After the reset everything is fine from the Netro app. Instead, when I log in from a PC with my account, the old setting is detected and it won't let me delete it. The system returns error nvalid group ID 33131: invalid device status.
What to do?