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network error

paolo cellini
Updated at 2024-06-18 10:24:07 UTC 

Hi

i have a Netro app

on ios with a 12 station 

Starting this morning i receive a 

Network error message


i restarted/ re connect

same message


May i need a new firmware ? 

View: 175   Answer: 2

Sensori funziona anomala

Mattia Forti
Updated at 2024-06-03 07:45:35 UTC 

Ho un sensore che funziona male, non legge la temperatura e la lettura del umidità è un altalena.

Come posso risolvere? Inoltre rileva umidità 25% e sta piovendo abbondantemente da più di 2 ore.

View: 285   Answer: 2

Netro Spark

Juan Manuel Fernandez de Sosa
Updated at 2024-06-22 20:41:47 UTC 

En relación con mi pregunta anterior ya he visto que poniendo el riego nocturno a las 23:30 se acepta, pero si se pone a las 23:59 sale el error. Por lo tanto anulen mi anterior pregunta, aunque me resulta algo extraño que no permita 23:59 siendo el mismo día.

Saludos.

View: 56   Answer: 1

Netro Spark

Juan Manuel Fernandez de Sosa
Updated at 2024-06-22 20:24:29 UTC 

He instalado mi nuevo Netro Spark. En modo smart produce demasiados riegos en una determinada zona de forma muy constante, y con demasiado tiempo. No me parece nada lógico. Quiero dejar eliminado el modo smart y programar personalmente el riego. Consigo programar un riego de las cuatro zonas que utilizo en un determinado horario de la mañana, pero cuando voy a añadir un segundo riego diario por la noche me da un mensaje "ERROR: Program cannot cross a day".

¿Significa esto que solo puedo programar un riego al día? Muy extraño, mi anterior programador permitía tantos riegos diarios como quisiera simplemente indicando las horas.

Por favor, una solución, porque si solo se puede programar un riego al día no me soluciona nada este dispositivo.

Gracias.

View: 55   Answer: 1

Start two Zones at the same time

Timmmee
Updated at 2024-06-22 18:15:57 UTC 

Dear netro team,

I missing the function that I can open two zones at the same time.  If this is possible you could combine different valves.

This would be a huge advantage.


Thanks for your response. 

View: 63   Answer: 1

Netro Sprite offline

David Domingues
Updated at 2024-06-20 06:58:04 UTC 

Hello,

Since 2 days now, my netro Sprite is offline.

The light is solid  but quickly blinks each 6 seconds.

What should I do?

Are Netro servers online?

Thank you,

David.

View: 68   Answer: 1

Where is the documentation on how to use the app?

Lance Blaise
Updated at 2024-06-20 03:41:17 UTC 
Where is the documentation on how to use the app? I have no clue how to set my own schedule or how to use the smart scheduling... I can't find anything on how to use this app at all and it's pretty confusing. I am looking at the app and it seems to have smart watering enabled, but there are times where it's skipping 3 days randomly and there is no rain that is supposed to take place on those days, so no clue why it's skipping those days. Can someone direct me to where the documentation is for using the app?  Thank you. 
View: 68   Answer: 1

Weatherflow Tempest PWS Weather Provider

cseward
Updated at 2024-06-17 19:59:17 UTC 

I noticed that Weather Flow PWS was added as a weather provider for Netro and successfully linked my Weather Flow Tempest with my Netro Pixie Z1+Hub+Whisperers.  However I have a few questions:


1) There seems to be no way to remove or change the link to Weatherflow, like selecting another station.  Can you add a way to do that?  


2) Since linking to Netro, I have changed the name of my Tempest Device on their platform from the default serial number to a descriptive name, but Netro still shows the old name for the device when I click on it in the Weather Provider menu, is that a problem, or are they still linked?  (and if it is a problem, how can I update the link?)


3) What data is actually pulled from Weatherflow?  The forecast shown in the Netro app does not line up exactly with what my tempest shows, nor do the rainfall totals on the discover tab.  


4) I have also linked my Tempest with Weather Underground and can use them as a Weather Provider instead.  The Netro app says Weatheflow PWS shares 9 days of forecast and 1 day of history, while Wunderground PWS shares 7 days of forecast and 7 days of history.  I prefer not relying on an additional middleman to link my tempest to Netro, but is it better to have the additional history or additional forecast?

View: 146   Answer: 1

Can we get a dark mode for the Android app?

Richard Nibbler
Updated at 2023-05-17 02:50:09 UTC 

This sounds silly but with most apps offering a dark mode now it'd be nice to get a dark mode option in the netro app. Kinda tired of burning out my eyeballs when I launch the app later in the evening. 


Tyvm

View: 784   Answer: 3

Water shuts off timer still going

D Hitch
Updated at 2023-06-03 14:10:58 UTC 
Hi. I’m wondering if anyone has experienced this issue. The timer on my nero still counts down but the water turns off. In one of my zones the water only lasts 1 minute 50 seconds. 

Thanks for any help. 
View: 888   Answer: 1

Certificate error

ventinovesette
Updated at 2023-06-11 06:03:25 UTC 
The certificate has expired. Please renew it asap as we are not able to access to the app
View: 946   Answer: 2

Problem with APP connection

Davide G.
Updated at 2023-06-11 05:49:55 UTC 
View: 904   Answer: 2

Srdjan
Updated at 2023-06-11 05:21:33 UTC 
View: 932   Answer: 2

Whisperer

Carolyn Seyfried
Updated at 2023-06-10 17:50:24 UTC 
Please help resolve problems with whisperer moisture sensor. Does it need to be regularly cleaned or something so it will work properly???
View: 857   Answer: 1

Whisperer sensor

Carolyn Seyfried
Updated at 2023-06-10 17:39:10 UTC 
Why doesn't sensor moisture percent change after watering grass
View: 943   Answer: 1

Netro sprite chpset.

Eduardo Pariente
Updated at 2023-06-09 18:15:34 UTC 
Hello everyone. 

I have problem with the chipset of the Netro sprite. Any suggestions?? 
Thanks you. 
View: 814   Answer: 0

Netro sprite chpset.

Eduardo Pariente
Updated at 2023-06-09 18:15:24 UTC 
Hello everyone. 

I have problem with the chipset of the Netro sprite. Any suggestions?? 
Thanks you. 
View: 893   Answer: 1

Change Country

samhye
Updated at 2023-06-08 12:58:01 UTC 

Hello all,


While installing the app, we couldn't choose our location (Curacao) so we filled in Miami, FL. Is there a possibility to change country after all? I can find where to change it in settings but it's not allowing me. Can someone help me out?


Many thanks.

View: 848   Answer: 1

Pros and cons Spark 8 and Pixie

Adil Ridvan
Updated at 2023-06-08 04:44:28 UTC 

Just wanted to provide some feedback. I had B-hyve XR Smart Indoor/Outdoor Sprinkler Timer for 2 years. I noted that it does not water on a schedule sometimes. Either because the internet was down, and it did not reconnect or something else. The contractor who replaced it told me that there is probably an internal battery, and it should have been replaced. Too late.

I Googled the best irrigation timer and found that Orbit B-hyve is the best, followed by Netro. Never heard of it. I chose it because it retains programs in case of Wi-Fi outage. I bought Spark 8 zones and installed it today (my contractor did). Also 2 Pixies.

Pros:

Clean modern packaging, clear web interface, app has installation instructions and troubleshooting tips.

Cons:

Why white cover? I could not see indicators with daylight. How to pair? Did some of your staff try to install it in bright daylight outdoors?

Does it have an internal battery which eventually needs to be replaced? How is the memory retained? I believe this was a problem with B-hyve..

What about Pixie? Is rechargeable battery forever?

Web interface still needs improvement: for example – my order is in a different place than my account, Pixie should state that there is no backup program, other logical flaws.

Created a program on Spark, but when tried to edit time it did not allow, stating that the same program already exists.

Backup should automatically copy the program with the option to edit. Why should it be entered as a separate program if this is a backup in case of Wi-Fi outage?

The outdoor cover can have a transparent wall to see indicators.

Thank you.

Adil

View: 1076   Answer: 1

2 zones not working

Shahid Habib
Updated at 2023-06-05 13:39:04 UTC 

Hi,

I have 9 zones but 2 of them are not popping up for watering. I can see water is coming out from the ground but not through sprinklers. I have unplugged Netro device and plugged it back but still those 2 zones are not working.


Any help will be appreciated.

View: 909   Answer: 3