Hi there,

The Netro Account Order page only displays:

instead of the orders.

I have two orders in the system but cannot see the status of either of them.

Thanks

Hello all!

I've just installed the Pixie smart house faucet timer and whenever I try to link the Netro service to my Google Home I get a message saying no devices can be found.

Is there some setting I need to enable to allow the device to be found by Google Home?

It Rains and Netro still watering my plants unless I add daily skips when I see the weather forecast. 

Can the pixie faucet timer measure flow rate or amount of water dispensed?

It shows watering, but it is not?

I have an ! inside a yellow triangle showing up on days my sprinklers run. 

What does the ! mean?

My flower gardens have several inches of wood chip mulch covering the soil.  After a season of "Smart Watering" my beds are dry and the perennial plants are stressed.

Does mulch absorb irrigation water intended for the plants?  Is the presence of mulch a factor affecting the duration of an irrigation cycle?

I have seen quick stop watering on landing page in app once. Than not anymore. Is this a recent feature? Looks not stable. Meanwhile I cannot see stop button on manual run page where it was before. Shame that everone got wet on garden party.

Hi, I had a Sprite working OK but I needed to move it to another location and WIFI network. I assumed starting from scratch was the easiest method and deleted the controller on the App but now I cant get it back into host mode (<1sec press of reset button) or factory reset it (6-8 sec)....The LED flashes about once every 6 secs or so not every second, no matter what I do. 

So I never see the Netro_IRC wifi network ....

How do I fix this ?

-A

Trying to add a new manager. Any email address I enter results in a "can't find user ..." error message.

Because it rained for two days, I put temporary restrictions on programming my Netro. Now I cannot reprogram it no matter what I do! Any clue what I should do besides the manual or adding new program?

I was told the custom schedule would not let my moisture level go below the min I set but it goes below the min all the time

Hi today the smart schedule wateres while sensors above the 50% humid. I stopped manually. It is weird because the schedule shows to skip the zone but it watered anyway. Zone 3 and zone 4. Zone 1 is correct

May you check it?

Can you guys add weather station

KVACHEST132

We had enabled Smart Watering. It was watering each zone twice, for a very long time - totalling up to 2 hours nearly daily, unless it was raining. I know the standard comment from Netro CS is that it's better to water deeply and less frequently, but this was watering every day...2 hours a day. It's too much. I disabled smart watering, and created my own program, but it 1) doesn't show up in the calendar/schedule and 2) the home page says "Next run not scheduled". How do I enable my custom program to run? Is there some small enable/disable button somewhere I need to use? Do I need to clear everything and start from scratch? We'd love a nice green lawn, but can't water for 2 hours every day (on just a small front yard!). 

Also, it'd be nice if there was a way to talk to a technician. Thank you.

Anyone running into an issue of having two zones run at the same time when doing a manual run?

Hello,

I was wondering if it's possible and makes sense to connect more than one rain sensor to the Netro Sprite.

My unit has been working great . However, the relay no longer trips when a zone is activated. Am I supposed to have 24v A/C between M and C (on the right side of the panel, not the zone side) when a zone is active? I can trip the relay if I pull it from the Netro. Some sort of voltage output map would be helpful. 

I bought a Netro Spark to replace an existing controller (a Raspberry pi based Open Sprinkler system) which exploded probably due to a shorted solenoid.

I read that the Spark can detect solenoids that are drawing too much current; is it safe to connect the Spark to shorted solenoids without worrying about damage to the controller?

Should I test all the solenoids with an amp meter first just to make sure?

I touch the “done with zone” by mistake now I can’t figure out how to add the rest.