Unrequested watering cycle

Claudio Polacco
Updated at 2023-09-23 07:00:27 UTC 

Hello everybody, maybe someone can help. 

This morning I found the irrigation system on, watering the garden, with no schedule active. More, the master enable/disable switch on the app homepage was set to off.

I'm using manual zone scheduling, not smart watering.

The controller is a Netro Sprite 6 zones, Wifi was on and fully functional. 

Any ideas? Thanks.

Claudio


View: 30   Answer: 1

Stephen CC
Updated at 2023-09-19 08:44:03 UTC 

can somebody explain the two way of rain skipping. forecast and expection. I wanna know how it really worked 


View: 63   Answer: 1

Copy setting to new spark device

John Wright
Updated at 2023-09-17 19:57:29 UTC 
My original netro spark died and I have received a new one.  Is there a way to copy the zone settings from the old to the new
View: 95   Answer: 1

My device is offline

carlos davalos melgar
Updated at 2023-09-17 18:50:32 UTC 
How can I reconnect to Wi-Fi

the controller light is green
I have disconnected it from the network and plugged it back in but it doesn't work
Please i need help
View: 69   Answer: 1

Sensor issues

Mark Menzhausen
Updated at 2023-08-29 08:04:24 UTC 

Hello, since the email I sent was never answered I now send a message through the app and will post here to in the hope to get a response. I installed 1 sensor but nothing seems to work. The sensor is listed as a device in my app but it does not show up on the home screen as the irrigation zones do.

In the app the sensor states 0% battery even though I charged it manually before installing and the units gets over 6 hours of sunlight a day. Following the instructions in the app I pressed the on button in the hope it sends data manually and the unit first lights up blue followed by blinking white. 

Overall I am quite disappointed with the controller. The smart watering is completely out of sink with reality as it waters 3 times the amount of water needed. It never takes the rain into account. 

The sensor does not work at all

The instructions for the system are as good as none

Could you have done any better. I don’t understand the positive reviews on Amazon. Are they real?

View: 92   Answer: 1

Water shuts off timer still going

D Hitch
Updated at 2023-06-03 14:10:58 UTC 
Hi. I’m wondering if anyone has experienced this issue. The timer on my nero still counts down but the water turns off. In one of my zones the water only lasts 1 minute 50 seconds. 

Thanks for any help. 
View: 309   Answer: 1

Rotor head

Sjors Janssen
Updated at 2023-05-25 19:15:07 UTC 

Hello,


I've just been using a Netro Spark to water my garden. I have set up 3 zones. Two of these zones have a rotor head sprinkler. However, they don't cover the same area. One of them rotates over 90 degrees. The other rotates 180 degrees. So I think the rotor head that covers the 180 degrees needs to run double the time of the 90 degree one. How can I set this? I've set the sqm for each head, but smart irrigation used the same times for both.


Kind regards,

Sjors

View: 312   Answer: 1

Power

nvenezia
Updated at 2023-06-02 18:10:49 UTC 
Topic: General
My netro sprite is sometimes working or powered off.  I tried to reset it but no joy
View: 296   Answer: 1

Nero Sprite

Glenn Thurston
Updated at 2023-06-02 12:12:10 UTC 
System keeps running, can’t shut off smart mode?  What steps to take to clear system and start fresh?
View: 265   Answer: 1

Smart mode initial watering

Matt Ward
Updated at 2023-06-02 01:19:52 UTC 
I’ve had the controller since winter so I wasn’t using it much in the winter. When I switched it to smart modes it seemed like it watered all day, multiple times a day. Is this just because it’s the initial watering in smart mode? If it’s a one day thing that’s fine but way too much ongoing. Also, on the averages it says 9 minutes every three days but it watered for over 15 minutes per zone several times that day. Thanks 
View: 293   Answer: 1

My Netro Whisperer Is No Longer Reporting

kaitech
Updated at 2023-06-01 19:44:40 UTC 

I have 4 plant sensors and one has stopped reporting on 5.29

Last report shows it was 98% battery, but nothing since then. When I press the button it blinks once red.

How can I troubleshoot it?

View: 280   Answer: 1

invalid group ID 13015 invalid device status

Corinne Cleary
Updated at 2023-06-01 00:55:20 UTC 

I setup my device this summer and I don't see the photos I created for my zones that were there las summer. However if I login on the laptop web portal, I do see my zone photos. I also get the error message " invalid group ID 13015 invalid device status" and it shows as offline.


Please help.

View: 296   Answer: 1

New grass from seed

D Berggren
Updated at 2023-05-31 01:11:58 UTC 
Is there a program for multiple watering to start grass seed germination ? 
View: 307   Answer: 1

Link Netro Service with Google Home

Arturo Camin
Updated at 2023-05-30 09:17:10 UTC 

Hello everyone, I have a problem with the link between Google Home and the service of Netro Home, when I have to enter my account and password, it didn't work. Don't link the accounts. There is a problem? 


View: 355   Answer: 1

Controller location

Francesco Zorzetto
Updated at 2023-05-29 13:55:31 UTC 
Topic: General
Hi, during the installation phase of the controller, it was not possible to change the position regarding the geographical state of the machine, a US state remains by default and consequently, I can assume, the start times of the irrigation cycles are carried out with the time zone american time. How can I fix it?
View: 330   Answer: 1

WU PWS request pixie-Z1

Richard B
Updated at 2023-05-29 01:04:07 UTC 

Can you please set my pws for a new pixie timer to KNYFORTS6?

Thank you. 

View: 208   Answer: 1

Manuel Run delay

BOBBY BROWNE
Updated at 2023-05-26 00:37:50 UTC 
Why is it when I hit manual run? There’s always a delay.
View: 234   Answer: 1

Can I back up my Netro?

Jacob Matheny
Updated at 2023-05-26 15:39:56 UTC 
I’m upgrading from my Netro Sprite to a Netro Spark. I have very complicated watering schedule and I have 12 zones already programmed and set. I prefer to not have to sit there and reprogram everything manually. Is there an option to backup and restore my water programs and zones?
View: 214   Answer: 1

Can I back up my Netro?

Jacob Matheny
Updated at 2023-05-26 15:39:51 UTC 
I’m upgrading from my Netro Sprite to a Netro Spark. I have very complicated watering schedule and I have 12 zones already programmed and set. I prefer to not have to sit there and reprogram everything manually. Is there an option to backup and restore my water programs and zones?
View: 183   Answer: 0

Unable to delete 6-zone control unit from PC

Luciani Daniele
Updated at 2023-05-27 09:26:29 UTC 
Topic: General

This morning I had to reset the 6 zone control unit. After the reset everything is fine from the Netro app. Instead, when I log in from a PC with my account, the old setting is detected and it won't let me delete it. The system returns error nvalid group ID 33131: invalid device status.
What to do?


View: 308   Answer: 1