I am in the process of designing my dripping system for my beach house in FL. I am thinking about using 2 Pixies and several Whisperers. I have several questions: 1) What happens when the WIFI is down? Does Pixie turn watering off/on on its own? 2) Does Pixie skip a watering cycle when raining? 3) Are the Whisperers connected to the Pixie and App in that the humidity information guides the amount and frequency of watering? 4) What is the recommended soil humidity for new planted palm trees? Thanks, Markus

Hi,

I just received my Pixie and Whisperer and wanted to set them up using my iPhone. 

Therefore I launch the app and go to "Add Product", select the Pixie and then I'm promted to enter my location and a name for the timer.

When I click on "next" the app crashes and returns to the home screen. 100% reproducible. I tried to enter different adress and name, but couldn't make it work. Crashes every time. 

Reinstall also didn't solve the problem.

Netro App: 2.4.0

iPhone 11 Pro

iOS 13.3.1

German (also tried English)

Let me know, if you need anything else to reproduce/solve this issue or if there is something that I could do to prevent it. 
So far, I couldn't find anything in the forum here.

BR Lukas

PS. I just tried also on my iPad Air 2 - same crash.

I have my controller in my garage here in the desert.  The transformer seems very hot to the touch.  Is this a problem??

Hello! We just changed out our router and have a new network name and password. We went to the app to change the network and each time the app crashes. Now we are offline and stuck. Please help!!

I recently ordered a second whisper and installed it the same way as the first one I received (which is still working fine)  It connects just fine and I can even change the color of the LED for a while.  But it reported only once to the app and that was it.  I have tried reconnecting it to WiFi, I even deleted it in the app and reinstalled it with no success.  After the initial connection it seems to just stop working.

My Netro Smart Sprinkler Controller, WiFi, Weather aware, Remote access, 6 Zone, Compatible with Alexa disconnects CONSTANTLY from the app/network and I’m about to put back on our old school controller. Today it disconnected IN THE MIDDLE of watering the lawn while I was feeding/putting my baby down for a nap and it ended up watering for 28 mins, flooding my backyard. Ugh. 

Any tips on fixing this? I do not have intermittent internet or power issues. Is there a hardware update? Aside from this, I LOVE it - but this is kind of a deal killer for me. I plan to call customer service on Monday, but thought I’d check here for tips to see if I can fix it sooner. 

How to determine prior watering schedule?

I have a google home device but I am not able to find the Netro App, and the commands

How can I adjust the manual run time for all zones?  They all seem to be different (one is one minute).

I have a lawn that is irrigated by 2 zones. How does Sprite determine that these zones are watering the same lawn? It wasn’t clear when setting up zones to inform that the zones are related to the same lawn. 

 Or, does it not matter, since the parameters are the same (lawn species, soil type, slope, area/2, etc.)?

Good product but there is not a windows 10 APP or the possiblity to setup by browser directly to IP address of netro. There is not web server inside.

My smart schedule seems to be working very well and is adapting to weather, etc.  However on days where it waters it seems to be doing everything twice.  For example many days it runs through all my zones and then immediately runs through them all again, each zone the same amount of time as the first time through.  Is this a glitch?  Seems like 9-14 minutes two times over the course of a few hours is a lot to me.

I've been using my sprite with a Whisperer since a few months. The sprite works wonderfully but the whisperer has serious probloms. I get incorrect readings. Specifically my whisperer is stating 1% topsoil moisture level. Honestly this is impossible after a sprinkling succeded at 6:00 this morning. This misbehaving is going on since the first week. It works for the first day or two after resetting the whisperer but then it goes weird. On other occasions instead the topsoil moisture was stuck at 98% even after several days of not sprinling in full summer with temperatures over 35°. 

I have tried anything from resetting the whisperer to changing spot. At this point I'm led to think that the whisperer is broken.

Is anybody else having this strange behavior?

Do you have any other suggestion to solve this problem?

I have noticed that you are not giving due importance on support requests in this forum about whisperer problems. In my opinion you should put more effort into this.

https://netrohome.com/forum/posts/73/show_question

https://netrohome.com/forum/posts/132/show_question

https://netrohome.com/forum/posts/199/show_question

https://netrohome.com/forum/posts/289/show_question

https://netrohome.com/forum/posts/366/show_question

https://netrohome.com/forum/posts/392/show_question

Thank you

Not really a question but a shout-out about the changes to the app.  l found the wonderful new additions that the Netro team just made.  I suggest everyone check out the new additions.  I have tweked a couple of my zones and Very pleased.  Suggest everyone check it out!

Hi, I installed a sprite a couple of months ago and I'm a big fan. Any plans to develop a fertilizer/insecticide injector or can make recommendations for one?

I wasn't able to find a way to read the IP address assigned to the Sprite and/or Whisperer could you consider adding a page in the app where you can read the value?

Thank you,

Tony

The smart schedule has now watered twice after heavy rains this spring/summer. Any thoughts on what might be going on?

This is a great product with a great application as well. Thanks to the team and the developers for working hard to make this right. This is fantastic!

Smart watering disables my program as it thinks its going to rain, how do I override it - if the weather forecast doesnt pan out or we dont get enuf rain

Hello , 

 Is there notifications available in the app ?

- starting watering

- watering report

That would be useful

Thanks

-Christophe Delanoy