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Whisperer says: Sensor XXXX already in your account

Thomas Murphy
更新时间 2024-09-18 12:39:46 UTC 
Hello there!

I'm really hoping you can help me. I bought two Whisperer 2s.


I configured the first one (called Roses 1) and it works perfectly.

I configured the second one (called Office Pot Plant) and it went through the configuration fine but then doesn't appear in my app in the Sensors section (Roses 1 appears, but Office Pot Plant doesn't). 

I tried to configure it again and it told me that the name Office Pot Plant was already taken, but it doesnt show anywhere.

I tried a factory reset on the Whisperer which worked but when I tried to configure it, it gave me the error "ERROR: Sensor XXXX already in your account".  

I've looked at my account on the web and it only shows Roses 1.
So I can't add the device because it says it's there already, and I can't delete it because it doesn't appear!

Please can anyone you help? I wrote to Support yesterday (from the email for this account) but I'm hoping someone has a DIY fix for this?

Thank you so much!
浏览: 562   回复: 1

Sensor

Kathleen Hamilton
更新时间 2024-09-11 19:43:50 UTC 
话题: Netro App
I have six sensors but use only 3 which are 1, 3 and 4; however, I am having problems with sensors 4.
浏览: 697   回复: 1

Smart watering not working

Carolyn Seyfried
更新时间 2024-09-10 16:17:51 UTC 
My sensor shows the moisture way above where I have my watering adjustment set to not water, but it is still watering. What am I doing wrong?
浏览: 662   回复: 1

Broken whisperer sensor

Jesús López
更新时间 2024-09-09 16:19:33 UTC 


Hi everyone!

My Whisperer Smart Plant Sensor has broken. I would like to know if it is possible to fix it by buying a replacement part or if there is a DIY solution to reuse the device.



Thank you.

浏览: 699   回复: 1

Netro Whisperer humidity error

Pierluigi Cilli
更新时间 2024-09-08 07:29:59 UTC 

Hi,


why after irrigation the humidity is lower than before?

This problem only with 2nd gen sensor...


Thanks

浏览: 677   回复: 1

Terminal 1 not working

Morgans_Home
更新时间 2024-08-12 01:27:03 UTC 
My terminal 1 is not working anymore. How can I troubleshoot?
浏览: 840   回复: 1

La zona non si spegne

Gmultis
更新时间 2024-07-17 16:29:38 UTC 

Quando collego la valvola la zona resta alimentata a 24 v anche quando finisce il ciclo. Quindi non smette di irrigare anche con la spia di colore verde.

Senza la valvola invece la tensione torna 0 volt.

Cosa può essere il problema

浏览: 968   回复: 2

Connection

jackielaith
更新时间 2024-07-21 04:36:32 UTC 
Can't connect to the internet with this app 
浏览: 902   回复: 1

Can't get desired watering time

Fabio Silvestri
更新时间 2024-07-24 19:24:30 UTC 

Hi,

I'm struggling to setup watering time, even after third season im using this app.

As per my settings, EPA suggest to water every day, 30 minutes a day for each zone. The grass is getting sick as all past 2 years, cause the frequency is too high.

I would expect it to water for 1 hour, each 3-4 days. This is what i call "deep watering".

I tried following settings, the frequency decreases, but no way that i can increase the watering time which remains 30 minutes.

Help please



浏览: 930   回复: 1

Error E1

Simone Ragnolini
更新时间 2024-07-26 11:13:02 UTC 
Ho, we need support, as we are having an issue as the app doesn’t activate watering. The control unot shows E1.
浏览: 860   回复: 1

Watering system turns on by itself?

Michael Collins
更新时间 2024-07-27 23:34:54 UTC 
话题: 通用

I have the following odd situations:


1. The Netro does not show any watering activity.

2. My watering system is turning on by itself, and one of my zones is just firing away, spreading water for hours on end.

3. The Netro does not seem to be be able to stop it or even show that it's running.

4. Unplugging the Netro did fix the problem. Even more bizarre


I have an old Netro that never did this. I wonder if I should just swap them out?  This newest one seems to bug sometimes?


Any thoughts what could be doing this?

浏览: 921   回复: 2

Sensor plat

Tiago Lourenco
更新时间 2024-07-28 12:17:00 UTC 

Good afternoon

I have plant sensors in all zones, and they block.

Sometimes i have my grass really dry and the sensor have 70/80 % of humidity.

I turn them off change place like 2 cm, turn them in again and they have the correct humidity.

Anyone experience this?


Thank you in advance

浏览: 1063   回复: 3

Boost factor in app

Jorge Castrillo
更新时间 2024-07-30 13:55:17 UTC 
话题: Netro App

Hi,


I see a boost factor option in the web interface. I understand it's meant to increase or decrease the watering time. You can see the effect in the estimated watering times and schedules.


In the app, however, that option does not exist and, in fact, it shows a different estimate than the web interface. Why is that? Which one does the system pay attention to? The settings in the web, or those in the app?


Thanks!

浏览: 999   回复: 1

Zone watering while disabled

Brian Paternostro Paternostro
更新时间 2024-07-31 10:10:11 UTC 

I am doing yard work to 2 of my 3 zones right now and have the whole system disabled for several days as many heads are disconnected.  Woke up a 5am to have zone 3 on and spraying water everywhere for 20 minutes. 


How is this possible? Why do you not update your softwar? 

浏览: 1119   回复: 2

2 hub-1 in my house

Troy Guinn
更新时间 2024-08-09 00:15:52 UTC 
话题: 通用

Hello


I have 2 pixe devices and 2 hubs. I have 1 hub and pixie working fine. When I added the 2nd hub it does not show up in the app and therefore cannot add the 2nd pixie what am I doing wrong

浏览: 895   回复: 1

deleting plant sensor

David Ridgwell
更新时间 2024-08-10 01:31:44 UTC 
话题: 通用
deleting plant sensor??
浏览: 851   回复: 1

Wunderground

PPL
更新时间 2024-09-02 17:42:25 UTC 
话题: Netro App

Como puedo solicitar mi estación meteorológica en wunderground a mi cuenta netro?

No me deja escribir el id de la estación ni seleccionarla.

Gracias

浏览: 658   回复: 1

Ac adaptor

Cisco -
更新时间 2024-08-24 21:45:58 UTC 

Hi 

I have bougth a Netro sprinkler w/o adaptor for an offer on Amazon IT.

Unfotunately i though a 24Dc adaptor would be OK but valves don't turn off while using program and manual irrigation too.

Point is that it is very hard to find an Ac Adapter 24V in our country.

Could you please help to find some place where to retrieve one?

Thanks

浏览: 709   回复: 1

Replace controller

paul.robinson@bigbend.net
更新时间 2024-08-24 22:53:15 UTC 
话题: Netro App
How do i activate a replacement Pixie and connect to existing (old) name and schedule in the app?
浏览: 705   回复: 1

problematiche app

Giampaolo Mariani
更新时间 2024-08-20 08:16:25 UTC 
话题: Netro App

Buongiorno, ho alcune domande:

1)è possibile far partire solo una zona specifica attraverso i comandi vocali su google assistant?

2)è possibile aggiungere un altro meteo diverso da quelli proposti?

3)perchè quando applico il ritardo pioggia la pianificazione intelligente impazzisce e pianifica male?

grazie in anticipo delle risposte

浏览: 806   回复: 1