As previous question, netro showing offline, but green on box. Not watering.

Have reset network and reconnected. Same.

Suggestions?

Hard reset?

Regards

Brett

We are using your API example, where ABCDEFG is the device key.
Using this example, we're getting the following error returned: {"status":"ERROR","meta":{"time":"2025-01-23T10:15:30","tid":"1737627330_uXNP","version":"1.0","token_limit":2000,"token_remaining":1993,"last_active":"2025-01-23T10:15:30","token_reset":"2025-01-24T00:00:00"},"errors":[{"code":4,"message":"Invalid sensor","params":{}}]}, 

It is the same when we use the actual device keys for our Sprite and Whisperers 2.

Could you please help understanding why we're getting the error number 4 "invalid sensor"?

I was offered a discount on January 24, 2025 on purchasing a New Netro Sprite 6 after mine failed.  I cannot get anyone to respond to my email.  I would like to proceed with the purchase.

Thanks,

Darla Carpenter

The door came off my spark 8 unit.  This made the electronics tape disengage from the base. How do I reattach that tape back into the slot.  I tried by hand but it seems impossible without detaching the motherboard and making more problems 

I have tried to access my whisperer plants sensors, but they do not show up in the Netro app. What do I need to do to rectify this?

Assumption is that rain events need to prevent / skip watering.

I have one requirement that is the opposite where if it has rained more than 5mm, i want to use my watering system to pump water for about 15 minutes from my 100,000 litre water tank to a 12,000 litre holding tank that I use for gravity fed gardens. 

Is there a way?

Cómo puedo hacer que el programador riegue más de 60 minutos. Solo me permite 60 minutos por programa

Gracias Marcelo 

One of our sectors runs inside a greenhouse now. Apart from soil type and sprinkler head type, does anyone have advice how to optimise sector settings for this situation? I feel the influence of sun and normal outdoor temperature is different, and rain is completely absent in this sector. 

May I suggest to add some sector setting that it is inside a greenhouse?

Thanks

Perry

Some translations in the app for the Dutch language are a bit off. The wrong translation from English to Dutch is used.

For instance to save a setting in Dutch the word “sparen” is used. “sparen” in Dutch is used for instance to save money. The proper Dutch word to save a setting is “opslaan”

Another one is how “disabled” is translated. It currently says “gehandicapt” which is the Dutch word for disabled people. When a setting is disabled the proper Dutch word is “uitgeschakeld”, literally meaning off-switched

Kind regards,

Perry

Hello, please take in consideration to extend the possibility to link the whisperer up to 4 zones at least. I have 4 zones enabled on my netro sprite and the smart zones enabled and linked with the whisperer only on 3 of them. How can I setup all the 4 zones to follow the same smart program? Now the 4th zone (not linked with the whisperer) can follow only a manual program or a smart zone which is different from the other 3. I would like to water the garden with all the zone at the same time.

I have a digital water metering in my house from my water supplier. So know the exact amount of water that ist running for all zones If netro ist running and watering the Garden. Unfortenately i can Not find an Option, to Tell netro how much water in qm per hour is running for wach zone. IT would be great If that could be implementated to have an exact number of qm water that ist uswd for watering each zone. So gar I know netro gives only an wstamated number of water used for wach zone, depwnding in size of watering area and Type of watering equipment.

I have one sensor that is controlling 5 zones, in the last few months it has rained for several days and the humidity recorded has always been 100%. For three weeks however it has not rained anymore and the soil has started to dry out and so has the garden, because the sensor continues to report 100% humidity skipping the irrigation cycle. How can I unlock the sensor humidity reading?

Could you add a pause feature in Manual run? When I am running a zone, sometimes I need to halt the run and make an adjustment or fix a leak and then turn it back on. Right now, I have to stop the manual run and then start all over. 

My indicator led is burn out. whocan I replace it?

Hello, I have activated Continuous Monitoring on my Wispering gen2 which means I should get an emediate update when the moister has changed.

But I don't get any update/ change until the aut hourly upate of the measurement is done.

My app on my phone say that the zone is on watering but when i look outside nothing is happening !!!

Help for my controller dropping the wifi weekly?  I have to unplug the controller to reset and wifi works.  When on vacation my controller can't be unplugged so is there a fix or work around ?

I can't connect both of my two Pixie devices to Alexa — I can only control one.
How can I fix this issue?

Thank you.

Can I send my controller in to get it repaired? 

Dear Fellows,

I will be away for over a month and want to confirm the best practices to ensure my Netro Stream batter operates reliably throughout this period. Could you provide tailored recommendations based on my device’s current configuration and usage?

Device Details:

• Hardware : Netro Stream 1.0
• Firmware: 1.0.0

Please advise on any critical steps I might have overlooked. I aim to finalize my plans.

Thank you for your assistance!

Best regards,
Kelvin