My SPRITE-12 is permanently offline. I tried to reconnect it but RST button doesn’t work. I push it for less than one second and nothing happens.

Help!

Javier

Buonasera,

ho impostato il sensore whisperer nel mio account come libero, non collegato alle due centraline.

Vorrei cancellare il sensore ma non riesco a farlo la voce rimane sempre presente nell’account e non esiste un tasto per eliminarlo.

I have installed Netro Sprite with no sensors (they are not available in Amazon Spain any more).

I have a few questions after my first day:

1. App shows different humidity values for each zone. Where does that info come from if I don't have any sensor?

2. When I click on a specific zone, I don't see any irrigation in the chart.

3. I have a 'fir tree' in my garden, but I haven't found it in the database. In any case, if I have a fir tree surrounded by grass, what should I configure to make sure that both the fir tree and grass are taken into account.

How can I stop one day in  automatic irrigation cycle?

What does it mean when a zone shows "--" under "Next in"?

It used to show 20 days until today..

I just got my system winterized today. Netro box is still on. Do i just unplug it for the winter?

When I try to make a manual connection of irrigation, it stays charging and does not water.  Bocause it can be?

Is there a way to manually enter rainfall amounts. The associated apps are very inaccurate. As an example, I received a 1/2 inch of rain yesterday but the app shows no rainfall. As a result I have to shut off the system and then manually turn on to water when appropriate. Very frustrating. 

How to cancel a watering schedule alreAdy started. I notoiced that my regular watering schedule started after an earlier rain that day. How do I cancel that day’s schedule that had started its watering cycle?

Hello,

I could not register in the app with my normal email address as it seems is too long... 

I did not have this problem in any other app or service.

Could you review please? 

Where is the MAC address found?

Dear Support after 5 rainy days (atout 40 mm) sensor shows for moisture 60% . Its an uncorrect value. Please could you suggest me any resolution methods? Thanks 

Hi I have 6 senors that have all worked perfectly for 3 months unattended. A month ago I noticed 1of them only had 5% charge so I switched it to 12 hour reporting and it is now on 38%. Today another sensor has gone to 0% charge and stopped reporting. It would be great if you could be set it automatically switch at say 30% charge. It will be 3 months before I am back to the house so I hope the sensor can recover. Thanks for a fantastic product.

One of my sensors is reporting strange temperature numbers. Any ideas on how to fix this. I tried a reboot and a reset (remove and add again).

Hello!  Purchased a Pixie from Amazon.  Easily set up the device, charged the battery, connected to the outdoor faucet, but the valve won't open.  I tried both through the app and using the 2-push manual button.  Both changed the light to blue, but no water came out.  A click could be heard though.

The tap was most certainly on.  Is there a solve for this or did I just get a bad lot?

Thanks,

Alec

It would be helpful to see the moisture and light charts for the full year and not just for weeks or months

Thanks!

Hi My netro has been offline for more than 1 day can you estimate when it will be back online? Julian

What is a good moisture and light range for growing herbs in South Florida

Hi,

I have two Whisperers connected to my system and neither are lighting up at night - they are set to report every hour and batteries of both are currently around the 66% mark.  Can you please advise?

Thanks,

Darren