Looking at the about screen on the app (on my phone), I click on the "Check Server Status" and I get the following message:

"MQTT(port 1883) is blocked by the router"

This device is on a separate IoT network that has full, unrestricted outbound access to the Internet. What could be causing this? 

Edit:

The app on my tablet shows:

Server Status:    OK

Response time:  0.3 s

Is something being blocked on my phone? 

Just received your goods. Had no problem connecting the Spark unit but cannot connect the whisperer.

When reaching the Wifi template it is stuck to the Netro_PLS_xxx and cannot move to MyhomeWifi.

Of course have no access to Netro..... and in any case do not have the password.

The installation manual says it will connect to the router. Unhappily looking to the router I see clearly the Spark but nothing else

I just installed the unit, set up the program properly? And try it out all the zones. All I wanted to do was test them to make sure they were working. But how do I turn off the water if I just want to test it for a minute?

Is there preset option fir watering schedule for when grass seeding ? 

Hello everyone,

Checking with the Netro app, I see that my Sprite has firmware version 2.2.0, while I think I read in the forum that there is version 2.5.3.
How can I force the update?

Thanks

Is 2.5.3 the latest Netro Sprite software version?

My Netro Sprite constantly drops offline. Help, please.

Why the Whisperer doesn’t measure the soil fertility?

Hi I’m and Aussie living in the US and although I am happy to use pounds and feet etc Fahrenheit is just a ridiculous pile of crap that is used nowhere else in the world. 

Hi

I’m a new user to the Netro App. 

Can anyone please tell me what the discover tab is for?

What does the “irrigation” section mean? I thought it tells me how much water has flowed through my smart hose. But the number doesn’t seem to match. It’s way higher than what the actual number should be.

Cand get past the connecet to Netro IRC HOME network thing

Set up wifi

Neti URC - 87B (ok saved)

Click on my home network  is saved 

home netwok connected. 

exit out open the app.  back to add a product

then back to the connectint to your Netro .....

hit begin and start the cyle all over

I purchased this last summer. New router  does it have a warranty ?

I'm trying to change the email address connected with the app.  

When i change the email address and submit on the app it doesn't change.

Can someone let me know how its done.

Thanks

On the Home Page, how do I change the minutes on the manual water time. Mine seems to be preset at 5 minutes but I’d like to move it to 10 minutes. 

Can multiple pixies be controlled through the app as different zones?  Can they run sequentially - i.e. manually run all zones for 15 minutes one after the other?  Is a controller required for any of that?

Thanks

I wanted to add a whisper sensor to my existing system.  I accidentally added it as a new device.  I did eventually add the new whisper sensor to my original device.  The issue is I now have two devices in the app.  The first is a device named Ros Reg that has my two whisper sensors attached and a second device named Sensor de planta with nothing attached to it. I want to delete the device  named Sensor de planta.  I cannot find a way to delete it.

T'he third device is named Ros Gotero

Hi

It happened recently that the app shown "online" and  i tried to start one zone  but didn t  work. the count down start but the message loading keep showing and the zone never actually start

Do you have any idea why ?

Thanks 

Hi,

Is there a way for the App to notify me once irrigation has started or stopped? 

Thank you.

Regards,

Imran Ali 

I wanted to add a whisper sensor to my existing system.  I accidentally added it as a new device.  I did eventually add the new whisper sensor to my original device.  The issue is I now have two devices in the app.  The first is a device named Sprinkle that has my three whisper sensors attached and a second device named Plant Sensor with nothing attached to it. I want to delete the device  named Plant Sensor.  I cannot find a way to delete it.  

Thanks,

Scott