Hi, my sprite is offline since 14 hours and I did not receive any notification on my smartphone.

Is it correct? How can I enable notifications as soon as the sprite is offline? 

Thank you

Carlo

Hello, yesterday I mounted the control unit with an electrician, the connections are fine, we tried several times the manual function but it did not work, I am trying in various ways to operate the control unit, after several hours I pressed reset and I managed to start the manual program, now it works but I noticed that it does not start if there is a daily program, is it correct??

Instead the programming does not work on the calendar, I tried in various ways but the irrigation does not start, I think the control unit is faulty, I tried several times to program a minute per sector but nothing works. Now it’s raining here of course I disabled the smart zone so for now only the manual function works, not with programming. What advice can you give me?

Thanks

Rosario

It Rains and Netro still watering my plants unless I add daily skips when I see the weather forecast. 

I have an ! inside a yellow triangle showing up on days my sprinklers run. 

What does the ! mean?

Trying to add a new manager. Any email address I enter results in a "can't find user ..." error message.

I was told the custom schedule would not let my moisture level go below the min I set but it goes below the min all the time

Hi and thanks for fixing my last bug.

Another problem I have is with IFTTT being out of sync with my Pixie, eg, I schedule the Pixie to operate between 4:30 am and 4:45 am but IFTTT, whichI use to switch on the pump, reports it active between 4:43 to 5:24 am.

The consequence is that I only get 2 minutes of water as the Pixie has already stopped the flow by the time IFTTT turns the pump on.

Please advise.

I have recently found that my Netro APP locks-up waiting for my Pixie to respond while trying to set the schedule or even just entering the home screen.

It is locked-up at the moment (29/08/22 09:39).

I have deleted the APP and relaunched it but still get the problem.

I am running 15.6.1 on my iPhone SE and iPad.

Please advise.

How can I set up watering schedule manually, I mean I decided how many minutes daily each zone I want to water?

Does not recognize my station (KARFAYET95) as a valid station. Please help. 

I want to give my dahlias 50 gallons every other day. How do I program that?

Why is there a 30 minute gap between these 2 auto entries from smart schedule 

I set the smart schedule to go on at 50%. The app says if it goes below low, it will water till it gets to high

It’s set to a low of 50 and you can clearly see it let it get below low which it said it wouldn’t

When appears the yellow  sign I  have to start manually the irrigation.

Why doesn't it start automatically?

Now I'm abroad and I have to check daily...

Thank you

In the mobile application and in the web application I can check the history of the irrigation over a period of a year

I would like to know if you store data for more than a year and if it would be possible to export the data. For instance, last 3yr, 2yr

Thanks

Alfonso

I get this warning when I try to add a manual run to the schedule, even when I just woke up the timer outside and even the app home page says it’s online  there is no way around the error, it blocks adding it

Update:  in my original post below, I thought the problem was using the interval function set to three days. Since I posted that, I have also noticed that another zone which used the weekly function set to Monday and Friday also was not operating for the last several weeks. The one thing these all have in common is that the time was set for 60 minutes. Could there be a bug where if you set the zone to water a full 60 minutes, it doesn’t work at all?

Original post: I’ve been mostly satisfied with Netro for a few years now, but this is the first season I tried using the interval of “every three days.“ I started the setting last month in a few areas, and my plants were doing poorly. It took me this long to realize that it just simply isn’t watering them at all. That’s right, my programs are set up for every three days, and when I look at the schedule to determine when the last watering cycle was, they just haven’t been watered at all since I switched to the interval of three days. For now I’ve gone back to my weekly settings where I chose Monday, Wednesday and Friday, but am I the only one who can’t use the interval function?  I have dead plants because of this.

I use the facet tuner for drip irrigation to my dahlias. I want the custom setting to have it run at 40% until it gets to 90%

There is a flow rate with a default option. Is there any value in calculating my actual flow rate? Will it just estimate run time better or will it actually impact the run time?  Or will it run indefinitely till it gets to 90%?

Thanks 

Hi

I know this issue already got mentioned by other users over a year ago, but I would like to ask again for fixing this bug. I know that on a technical level fixing this will take only a few minutes. 

To my understanding the main valves is intended to avoid constant water pressure on the system. Unfortunately the closing sequence is mixed up and the main valve closes a second or two after the last watering valve closes. This means that there's contant water pressure on the system. At the moment I would need to manually open one of the valves three times a day to release the pressure (at 5:30AM, at 10AM and at 17PM). This is not exactly what I expect from a smart watering system. 

Just yesterday I had to replace a part of my systems because it broke due to the constant pressure. 

I know it's tempting to point at everybody else in order to refuse acknowledging that there is an important improvement to be made. But fixing this will probably cost less time than I used to write this text, seriously!

And while in my case it wasn't a Desaster because I was lucky that the pipe connection broke during manual activation of a watering program. But in other cases, if this happens without getting noticed, this could easily destroy a whole greenhouse of commercial food production.

That said, please fix this minor but important bug ASAP.

I really can't believe that you guys simply ignored the previous reports of this bug. But I hope you do the necessary steps to initiate the fixing of this bug.

Regards 

When I introduce a specific weather station (below) for weather underground, the app close suddenly.