More filters

Manual run not available in version 3.0.1

Hitesh
Updated at 2022-03-20 00:34:11 UTC 
My Netro app got updated to version 3.0.1 and after that I don’t see manual run option for each zone Home Screen. My wife’s phone has version 2.5.3 and manual run option is there. 
Any reason it has been disabled in newer version? This option is very helpful  and we use it all the times. Please help me as I need to test my Sprikler system and fix/adjust  heads. 
View: 927   Answer: 2

Pixie in constant “sleeping” mode

Joe Baxter
Updated at 2022-03-18 22:42:37 UTC 
Trying to manually operate Pixie via the Netro app. cannot get out of sleeping mode.   Time/duration field says; “pending”   Never exits that mode.    I tried on/off 10 times as I read in another reply and that did not resolve.   Removing and reinstalling battery unit did not resolve.  Help! 
View: 894   Answer: 3

Ap not showing when zones are on

Mark Killeen
Updated at 2022-03-18 21:39:54 UTC 

Hi...stations Turn on when scheduled but ap does not show when a station is on. Ap does show after the fact that the zone ran but not in real time. I Uninstalled and reinstalled the ap but no change. Any help?


View: 895   Answer: 1

Whisperers not sending data

Alfonso Olias Sanz
Updated at 2022-03-18 12:17:29 UTC 

Hi there none of the whisperers are sending data. 

I do not see any data of moisture, sun light, temperature etc.

I have changed to a recurrence of 1 hour to send the data.


View: 1015   Answer: 1

Restriction times not validating correctly

Justin Kirk
Updated at 2022-03-16 14:24:09 UTC 

As you can see, in the app if I try to adjust my existing restriction to start at 7:05am instead of 7:20am, it will not let me make the change because it says the start time must be before the end time (which it is).


View: 867   Answer: 2

It says it sleeping

Judith Soth
Updated at 2022-03-12 22:25:49 UTC 
But the water is still running, I was testing it with manual and it just says “pending” under manual and never shuts off. There is a check mark on “sleeping” but it obviously is not sleeping.
View: 818   Answer: 1

Meteo

Rob Rossi
Updated at 2022-02-25 13:46:37 UTC 
Hello, I am writing for a problem related to the Netro Weather.
if i placing my city "Piacenza" (Italy) as location, 
the weather shows all day sun and temperatures of 0 degrees.
How can i solve?
Thanks very much
View: 949   Answer: 2

Netro Pixie shows only dollar, not euro.

Vieri Verze
Updated at 2022-02-12 10:09:09 UTC 
I would like to see the saving in euro, not dollar.
View: 917   Answer: 1

Viento

Helidoro Sánchez
Updated at 2022-01-27 20:48:39 UTC 

¿Qué unidad de velocidad del viento utiliza la app para establecer la cancelación del riego?

Gracias,

View: 958   Answer: 2

Issue: Weather underground station is

Wessam Elbaz
Updated at 2022-01-26 21:28:38 UTC 
Every time I try to setup station I’d for weather underground (INEWCA557). The app says invalid station id. Does any of you have a clue? 
View: 937   Answer: 1

Programación

Helidoro Sánchez
Updated at 2022-01-23 09:55:54 UTC 
La aplicación se bloquea después de hacer una programación. Se queda con el icono de carga y hay que cerrarla para volver a utilizarla
View: 1003   Answer: 1

App Crashes on login iOS 15.1.1

Jamie Campbell
Updated at 2021-12-29 10:45:55 UTC 

Hello,


Every time I go to login to the app, it crashes back to the iOS Home Screen. I’m running iOS 15.1.1 on an iPhone mini.


Can you help?

View: 1044   Answer: 2

Manual recurring programs

Mark Johnston
Updated at 2021-12-23 23:56:32 UTC 

Merry Xmas everyone


I am trying to set up a recurring program that all my zones are watered for 15 minutes each every second day as there is currently a summer heat wave in New Zealand. However when I set the program up it does not show n the schedule. Is there a special trick to saving manual recurring programs??

View: 1021   Answer: 1

Zone danssqm ?

SCAN Tektal
Updated at 2021-12-13 18:42:06 UTC 

Can anyone explain what it means ?

View: 1156   Answer: 3

Sprite-6 connected but App says offline

Titousensei
Updated at 2021-12-12 22:51:43 UTC 

My controller Sprite-6 is connected with wifi: solid light. The Web app shows that it's running and watering fine (see attachment), but the android app (version 3.0.0) cannot connect to the Sprite-6 and always says "offline". I tried to uninstall and re-install it, but no luck. I also tried installing the iphone app on my wife's iphone, but it's the same. I don't know what's wrong, there's no error message. Is there going to be an updated version of the app to fix this issue? What can I do to resolve this problem?


View: 1314   Answer: 4

Login Error

alexepn
Updated at 2021-12-10 19:26:10 UTC 

After app update I’m not able to login. Yes, the id and password are correct. Netro, I need this fixed.

View: 976   Answer: 1

Multiple zones at once?

Lance Mace
Updated at 2021-11-03 20:03:29 UTC 
Can you run two zones at once? 
View: 1151   Answer: 1

Updated app old problem

Szabi Hant
Updated at 2021-11-02 11:39:30 UTC 

I have updated the app and reset my Netro Sprite and still have the same issue. In manual watering Zone 2 stops after 3mins despite I set 10 mins. 

I have no idea what to do now!

View: 1118   Answer: 3

Manual watering reset after app restart

Szabi Hant
Updated at 2021-10-23 04:46:29 UTC 

Hi there,

My problem is that I change the watering time to 5min manually for each zone, but the actual watering time is the previous 1min, even when the app shows the new 5min watering. Also after restarting the app it is always goes back to previous 1 min. 

It seems the app doesn't save the new settings. 

Thanks in advance!

View: 1132   Answer: 1

Selling the House -- Transfer account

Michael Landesman
Updated at 2021-10-17 21:31:54 UTC 
Is there a way to transfer the account which is already set up and working to a new home owner?  I know we can reset the system and let them build from scratch but it would be easier to transfer the current settings to a new owner.
View: 1496   Answer: 1