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Netro Pixie shows only dollar, not euro.

Vieri Verze
Updated at 2022-02-12 10:09:09 UTC 
I would like to see the saving in euro, not dollar.
View: 1194   Answer: 1

Viento

Helidoro Sánchez
Updated at 2022-01-27 20:48:39 UTC 

¿Qué unidad de velocidad del viento utiliza la app para establecer la cancelación del riego?

Gracias,

View: 1268   Answer: 2

Issue: Weather underground station is

Wessam Elbaz
Updated at 2022-01-26 21:28:38 UTC 
Every time I try to setup station I’d for weather underground (INEWCA557). The app says invalid station id. Does any of you have a clue? 
View: 1185   Answer: 1

Programación

Helidoro Sánchez
Updated at 2022-01-23 09:55:54 UTC 
La aplicación se bloquea después de hacer una programación. Se queda con el icono de carga y hay que cerrarla para volver a utilizarla
View: 1255   Answer: 1

App Crashes on login iOS 15.1.1

Jamie Campbell
Updated at 2021-12-29 10:45:55 UTC 

Hello,


Every time I go to login to the app, it crashes back to the iOS Home Screen. I’m running iOS 15.1.1 on an iPhone mini.


Can you help?

View: 1306   Answer: 2

Manual recurring programs

Mark Johnston
Updated at 2021-12-23 23:56:32 UTC 

Merry Xmas everyone


I am trying to set up a recurring program that all my zones are watered for 15 minutes each every second day as there is currently a summer heat wave in New Zealand. However when I set the program up it does not show n the schedule. Is there a special trick to saving manual recurring programs??

View: 1294   Answer: 1

Zone danssqm ?

SCAN Tektal
Updated at 2021-12-13 18:42:06 UTC 

Can anyone explain what it means ?

View: 1497   Answer: 3

Sprite-6 connected but App says offline

Titousensei
Updated at 2021-12-12 22:51:43 UTC 

My controller Sprite-6 is connected with wifi: solid light. The Web app shows that it's running and watering fine (see attachment), but the android app (version 3.0.0) cannot connect to the Sprite-6 and always says "offline". I tried to uninstall and re-install it, but no luck. I also tried installing the iphone app on my wife's iphone, but it's the same. I don't know what's wrong, there's no error message. Is there going to be an updated version of the app to fix this issue? What can I do to resolve this problem?


View: 1660   Answer: 4

Login Error

alexepn
Updated at 2021-12-10 19:26:10 UTC 

After app update I’m not able to login. Yes, the id and password are correct. Netro, I need this fixed.

View: 1235   Answer: 1

Multiple zones at once?

Lance Mace
Updated at 2021-11-03 20:03:29 UTC 
Can you run two zones at once? 
View: 1392   Answer: 1

Updated app old problem

Szabi Hant
Updated at 2021-11-02 11:39:30 UTC 

I have updated the app and reset my Netro Sprite and still have the same issue. In manual watering Zone 2 stops after 3mins despite I set 10 mins. 

I have no idea what to do now!

View: 1407   Answer: 3

Manual watering reset after app restart

Szabi Hant
Updated at 2021-10-23 04:46:29 UTC 

Hi there,

My problem is that I change the watering time to 5min manually for each zone, but the actual watering time is the previous 1min, even when the app shows the new 5min watering. Also after restarting the app it is always goes back to previous 1 min. 

It seems the app doesn't save the new settings. 

Thanks in advance!

View: 1402   Answer: 1

Selling the House -- Transfer account

Michael Landesman
Updated at 2021-10-17 21:31:54 UTC 
Is there a way to transfer the account which is already set up and working to a new home owner?  I know we can reset the system and let them build from scratch but it would be easier to transfer the current settings to a new owner.
View: 1817   Answer: 1

Can’t run sprinklers manually

plumberman
Updated at 2021-10-15 18:03:25 UTC 
Hello, I am currently trying to winterized my sprinkler heads. I am trying to run each set of sprinklers manually giving time between each zone to allow the compressor to repressurize. The Home Screen in my Netro app does not have a “play” button allowing me to run each zone manually… what gives?? I feel like there must be something I am missing otherwise this app isn’t very well designed. I am aware there is a winter run program, however it doesn’t allow me to set times between zones to allow the air compressor to repressurize, please help!
View: 1517   Answer: 3

Manual watering stuck at 5 min

Patrick Dempsey
Updated at 2021-10-09 18:22:25 UTC 

When I tried to water a single station I could not change the time away from 5 minutes. Some stations allow me to change the time but others will not.


What can I do to change a single station to greater than 5 minutes?

View: 1315   Answer: 1

Metro Sprinkoer states it's running but it's not

Steve O
Updated at 2021-10-08 19:51:30 UTC 

I have noticed recently that my lawn has been dry. When looking at the app, it states that the schedule ran successfuly. I decided to test manually today and have noticed that even thougit says it is watering, it is not. I would estimate at least a two weeks that it has not ran. Also had a bunch of offline online notifications. I completely disconnected and reconnected from power and still no luck.

h

View: 1338   Answer: 2

Service-outage Notice: Technical Problems with Google Home/Assistant and iOS Notifications

Netro Inc
Updated at 2021-10-07 05:53:59 UTC 

Dear Netro users,


We are experiencing technical issues with Google Home/Assistant and iOS notifications due to a recent server update. Currently these services are unavailable. All other features in the Netro app and website are working normally.


Our R&D team is working on the solutions with priority and hopefully they will back online in a few days. We apologize for the inconvenience.


Thanks,

Netro Inc

View: 2765   Comment: 0

Winterizing using a third party service

Marc Reisacher
Updated at 2021-09-21 09:56:54 UTC 
How do I give access to the guys that blow my lines out when I'm not there. Is there a way for them to open each zone without me giving them access to my wifi?
View: 1476   Answer: 2

How to remove a "device" without sensors?

carloswhisperer
Updated at 2021-09-07 22:45:21 UTC 

Hello,


I bought 2 whisperers and 1 controller.

I set up 1 whisperer as a sensor before trying out the controller because it arrived first.


Then when I got the controller a few days later I "deleted" the sensor and factory-reseted it so I could add it to my controller.

Now I have an empty "Plant Sensor" section in the app (and in the webapp) and I can't delete it


How do I remove the empty section?


View: 1299   Answer: 1

ERASING DEVICE IN IOS 2.5.3 APP

Jean-François FOULT
Updated at 2021-08-29 17:46:56 UTC 

How i can erase a divice (whisperer badly installed) in the devices list ?

I did delete it but it always appear in the devices list !


Thanks for help


J Francois

View: 1274   Answer: 1