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Time zone not supported

Havre de Grace
Actualizado 2021-04-15 08:11:30 

I keep getting this error when I try to put my address in Jersey, Channel Islands. 
Ver: 2474   Respuesta: 1

Zone not watering keep loading

Fabio Pellizzoni
Actualizado 2021-04-13 20:10:43 

Hi

It happened recently that the app shown "online" and  i tried to start one zone  but didn t  work. the count down start but the message loading keep showing and the zone never actually start

Do you have any idea why ?

Thanks 

Ver: 2673   Respuesta: 1

Notifications

Imran Ali
Actualizado 2021-04-12 22:54:05 

Hi,

Is there a way for the App to notify me once irrigation has started or stopped? 


Thank you.

Regards,

Imran Ali 

Ver: 2827   Respuesta: 1

How to delete a device

Scott Gustafson
Actualizado 2021-04-10 16:04:18 
I wanted to add a whisper sensor to my existing system.  I accidentally added it as a new device.  I did eventually add the new whisper sensor to my original device.  The issue is I now have two devices in the app.  The first is a device named Sprinkle that has my three whisper sensors attached and a second device named Plant Sensor with nothing attached to it. I want to delete the device  named Plant Sensor.  I cannot find a way to delete it.  

Thanks,

Scott

Ver: 2878   Respuesta: 1

Moisture Level

Des Mullin
Actualizado 2021-04-09 23:48:09 
Due to external factors on our property it would be very useful to be able to set the current moisture level for a zone. Is there a way to do this ?
Ver: 2866   Respuesta: 1

How do I cancel a watering schedule while we make sprinkler repairs?

David Farries
Actualizado 2021-04-07 02:16:14 
How do I cancel a watering schedule while we make sprinkler repairs?
Ver: 2720   Respuesta: 1

Netro Doesn't respect watering hours in smart mode

jjmengibar
Actualizado 2021-04-05 18:16:46 

Doesn't respect watering hours in smart mode.

The time of the zones has only been changed and it cannot be reset and it is watering every 5 minutes.

How can I reset any zone


Ver: 2887   Respuesta: 1

What do the icons mean?

Jim Stichbury
Actualizado 2021-03-31 06:55:06 

Hello - just a question about icons / symbols on the schedule.

Guessing the green tick means ‘success’, but what do the warning symbol, and the phone screen symbol mean?



Ver: 2774   Respuesta: 1

Server offline

Mirko Paganelli
Actualizado 2021-03-30 16:15:01 
Oggi è tutto il giorno che mi dice Offline... La connessione internet funziona correttamente... C'è qualche problema nel server? 
Ver: 2746   Respuesta: 1

Is SQ Footage needef in the app for each zone

Kevin Westling
Actualizado 2021-03-28 06:40:48 
I notice in the App, that there is a field called SQ  Feet. It's this info needed if im setting everything.
Ver: 2755   Respuesta: 1

When will be Netro Smart available in Europe?

Raúl Vázquez-Noguerol Méndez
Actualizado 2021-03-20 20:38:05 
I’d like to know if Netro Spark will be available in Europe. 
Ver: 2634   Respuesta: 1

What does the app show for whisperer?

Growbro
Actualizado 2021-03-17 20:54:48 

I am trying to figure out what the graph shows for the week. It seems like the app shows the average light for the day. Moisture present at midnight each day. And average temperature each day. Is this correct? Or is it maximum temperature for the day?

It would be nice if I could have the graph could show more than just one reading per day. It would also be nice if you could go back and see the more detailed chart for a full day after it has passed. As it is now I can only see the one data point for days that are past.

Finally for the individual days it is a bit annoying switching between am and pm. I wish there was just a graph for each day that looked like the graph for the week/month except that there was a data point for every hour. Definitely more annoying and less useful to have am and pm separate and not be able to see the changes like you can with the graph.

Thank you.

Ver: 2725   Respuesta: 1

Foreca as weather provider

Fran Roman
Actualizado 2021-03-09 21:21:35 

Please add Foreca as weather provider! In Europe is much better than the available options on the app. Metro group is also a good option for your European customers like me.


Thank you

Ver: 2683   Respuesta: 1

Zone says Loading

Gale
Actualizado 2021-02-24 14:03:11 
After the numerous power outages in Dallas last week, my sprinklers attempted to run this morning.   At its scheduled time, the zone shows "loading" but - no water.   ???
Ver: 2549   Respuesta: 1

Smart Watering Algorithm

John Kollehner
Actualizado 2021-02-09 13:52:56 

How does the algorithm work?   Specifically how far into the future do it look at the weather forecast?   Is this limited to just the next day or can this be adjusted to look beyond tomorrow.    Using the smart system, my sprinklers came on this morning, even though the forecast calls for a 70% chance of 1 inch of rain in 2 days.    If I were controlling the system, I would not have watered, given the price we pay for water.



Ver: 3184   Respuesta: 1

Date Format

Brian Keenan
Actualizado 2021-01-29 09:00:07 
Is it possible to change the date format?  seems to be in US format no matter what i put in the preferences. i.e i would like 21st December to be 21/12/2021
Ver: 2724   Respuesta: 1

Rainbird esp-me with master valve to Netro Sprite

Geron R
Actualizado 2021-01-19 23:06:52 
Currently I have 8 zones and the Master valve is on for all 8 zones. Does the Sprite app automatically open the master valve as it goes through each zone or do I have setup something first? 

Please advise

Thank you

Ver: 2826   Respuesta: 1

Metro France cloud down?

Julian Hansen
Actualizado 2020-12-29 01:07:40 
Hi My netro has been offline for more than 1 day can you estimate when it will be back online? Julian
Ver: 3069   Respuesta: 1

Add "Year" moisture and light chart

Roman Stanek
Actualizado 2020-12-27 18:34:40 

It would be helpful to see the moisture and light charts for the full year and not just for weeks or months


Thanks!

Ver: 2612   Respuesta: 1

App stuck on Idle

Pam Manwaring
Actualizado 2020-11-18 02:21:16 
App shows my Netro is "Idle". I've closed the app, unplugged the unit, plugged back in, hit reset quickly, connected to Netro wi-fi, then to my wi-fi entered password and app says it successfully connected but then is still in Idle mode. I can't manually or programmatically water. Help! All of my mature plants are dying here in the desert. Thank you.
Ver: 2731   Respuesta: 1