2 controllers with one water supply

Brad Grizzly
Updated at 2021-05-23 03:42:20 UTC 
I have 2 12 zone sprites installed and bothe are working correctly.   Is there a way to combine them some how to keep from having two zones (1 per controller ) from coming on at the same time? 

Also just planted two acres of sod and wondering if there is a preset schedule or any advice there?
View: 169   Answer: 1

bad wireless?

amagalla
Updated at 2021-05-19 16:50:44 UTC 
Hello,

I'm including a screen shot of the Netro app controlling a Sprite 12 in my home. The Sprite has very good wi-fi access. I understand from a support comment what the icons mean:

 The exclamation mark means the cloud server did not receive the confirmation from the device. There are two possible causes: 

1. the device is not powered up when it was supposed to be powered up to run that schedule. Therefore, the corresponding zone is not watered (what is why we use the exclamation to alert users) 

2. the schedule run fine but it was during a temporary network outage or exception so that the confirmation cannot be delivered to the server. Wireless connection can be unstable for a short peroid time so it is not uncommon to have a glitch in the communication. 


This is happening a lot (I'm getting more warnings than checkmarks) and I believe it's adding to the water usage. If this is a wireless connection issue (which I SERIOUSLY doubt) wouldn't the Sprite store the result and upload it the next time it has a cloud connection?  It seems that every time I get the schedule warning, the Smart Zone systems adds additional watering times to the schedule. There is nothing I can do to increase the wi-fi access at this location as it's already very close to the access point. Please let me know what can be done.

Tony


View: 180   Answer: 1

"MQTT(port 1883) is blocked by the router"

amagalla
Updated at 2021-05-19 16:45:52 UTC 

Looking at the about screen on the app (on my phone), I click on the "Check Server Status" and I get the following message:

"MQTT(port 1883) is blocked by the router"


This device is on a separate IoT network that has full, unrestricted outbound access to the Internet. What could be causing this? 


Edit:

The app on my tablet shows:

Server Status:    OK

Response time:  0.3 s


Is something being blocked on my phone? 

View: 218   Answer: 2

Whisperer connexion

Jean Paul Lasserre
Updated at 2021-05-19 14:52:55 UTC 

Just received your goods. Had no problem connecting the Spark unit but cannot connect the whisperer.

When reaching the Wifi template it is stuck to the Netro_PLS_xxx and cannot move to MyhomeWifi.

Of course have no access to Netro..... and in any case do not have the password.

The installation manual says it will connect to the router. Unhappily looking to the router I see clearly the Spark but nothing else

View: 179   Answer: 1

Turning off wayer

Bruce Rodtnick
Updated at 2021-05-16 21:29:12 UTC 
I just installed the unit, set up the program properly? And try it out all the zones. All I wanted to do was test them to make sure they were working. But how do I turn off the water if I just want to test it for a minute?
View: 196   Answer: 2

Seed watering

Adrian Azzopardi
Updated at 2021-05-16 10:18:05 UTC 
Is there preset option fir watering schedule for when grass seeding ? 
View: 196   Answer: 1

Update Firmware

Tognaz
Updated at 2021-05-10 12:35:23 UTC 
Hello everyone,

Checking with the Netro app, I see that my Sprite has firmware version 2.2.0, while I think I read in the forum that there is version 2.5.3.
How can I force the update?

Thanks
View: 254   Answer: 1

Latest software update

Sheryl New
Updated at 2021-05-02 21:59:11 UTC 
Is 2.5.3 the latest Netro Sprite software version?
View: 229   Answer: 2

Internet connection

Sheryl New
Updated at 2021-05-02 21:57:36 UTC 

My Netro Sprite constantly drops offline. Help, please.


View: 189   Answer: 2

soil fertility

Jose Lao
Updated at 2021-05-02 15:17:33 UTC 
Why the Whisperer doesn’t measure the soil fertility?
View: 205   Answer: 1

I live in the US but want my temperature in celsius

smartplastic
Updated at 2021-04-27 00:19:53 UTC 
Hi I’m and Aussie living in the US and although I am happy to use pounds and feet etc Fahrenheit is just a ridiculous pile of crap that is used nowhere else in the world. 
How can I get the temperature display in my Netro app to show in Celsius?
View: 201   Answer: 1

Netro app discover tab

Zee D
Updated at 2021-04-25 20:52:09 UTC 

Hi

I’m a new user to the Netro App. 

Can anyone please tell me what the discover tab is for?

What does the “irrigation” section mean? I thought it tells me how much water has flowed through my smart hose. But the number doesn’t seem to match. It’s way higher than what the actual number should be.


View: 211   Answer: 1

Sprite -6 can;t get past netro IRC =wifie

LAWN
Updated at 2021-04-23 23:08:09 UTC 

Cand get past the connecet to Netro IRC HOME network thing

Set up wifi

Neti URC - 87B (ok saved)

Click on my home network  is saved 

home netwok connected. 

exit out open the app.  back to add a product

then back to the connectint to your Netro .....

hit begin and start the cyle all over


I purchased this last summer. New router  does it have a warranty ?


View: 217   Answer: 1

Email address

Troy pascoe st
Updated at 2021-04-19 11:01:30 UTC 

I'm trying to change the email address connected with the app.  

When i change the email address and submit on the app it doesn't change.

Can someone let me know how its done.

Thanks

View: 224   Answer: 1

dougbrandes
Updated at 2021-04-19 10:06:30 UTC 
On the Home Page, how do I change the minutes on the manual water time. Mine seems to be preset at 5 minutes but I’d like to move it to 10 minutes. 
View: 204   Answer: 1

Multiple Pixies?

J Forrest
Updated at 2021-04-17 03:33:18 UTC 

Can multiple pixies be controlled through the app as different zones?  Can they run sequentially - i.e. manually run all zones for 15 minutes one after the other?  Is a controller required for any of that?


Thanks

View: 207   Answer: 1

How to delete a device

Carles
Updated at 2021-04-16 12:33:31 UTC 

I wanted to add a whisper sensor to my existing system.  I accidentally added it as a new device.  I did eventually add the new whisper sensor to my original device.  The issue is I now have two devices in the app.  The first is a device named Ros Reg that has my two whisper sensors attached and a second device named Sensor de planta with nothing attached to it. I want to delete the device  named Sensor de planta.  I cannot find a way to delete it.

T'he third device is named Ros Gotero


View: 248   Answer: 1

Time zone not supported

Havre de Grace
Updated at 2021-04-15 08:11:30 UTC 

I keep getting this error when I try to put my address in Jersey, Channel Islands. 
View: 200   Answer: 1

Zone not watering keep loading

Fabio Pellizzoni
Updated at 2021-04-13 20:10:43 UTC 

Hi

It happened recently that the app shown "online" and  i tried to start one zone  but didn t  work. the count down start but the message loading keep showing and the zone never actually start

Do you have any idea why ?

Thanks 

View: 242   Answer: 1

Notifications

Imran Ali
Updated at 2021-04-12 22:54:05 UTC 

Hi,

Is there a way for the App to notify me once irrigation has started or stopped? 


Thank you.

Regards,

Imran Ali 

View: 256   Answer: 1