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Repeated watering a few minutes apart

changelives
Updated at 2021-11-13 23:40:38 UTC 

Hi. I have attached pictures of my screen that show that the app is repeating waterings on the same day,etc.  This doesn’t seem correct (they are drip irrigation zones)?


Did I set it up incorrectly?


Thanks 

View: 1163   Answer: 1

Rony

Rony Z
Updated at 2021-11-14 12:34:03 UTC 
Topic: General
Do you have a phone number I can call you and talk to an agent?
View: 1050   Answer: 1

Whisperer failed?

Marlpit
Updated at 2021-11-15 21:27:46 UTC 

I bought two whisperers in May this year. The one that got less sun has has depleted its batteries to 0 and will not recharge in clear (albeit Autumn) skies - it it defective? It doesn't even appear to want to charge.


Thanks

View: 1130   Answer: 2

Whisperers solar panel peeling off

Roger Prunonosa Duran
Updated at 2021-11-22 10:30:32 UTC 

Hi 

All my whisperers after few months of use has started peeling off the solar panel protection. At the same time they have started to fail.

Is this a recurrent issue? Is this bad quality? 

They haven’t lasted much…

Thanks

View: 1195   Answer: 2

Whisperer temperature and moisture readings are way off

Andrew
Updated at 2021-11-28 00:35:49 UTC 

I recently bought a whisperer and for the first few days it worked perfectly but now it consistently reports the temperature as being over 300 degrees celcius, and soil moisture at 0% even while it has been raining here for a week.

I've tried relocating the whisperer and deleting and re-setting it up twice but get the same result.

I'm unsure what else to try. Does anyone have advice or a fix for issues like this?

Thanks.

View: 1297   Answer: 2

I can not see the correct currency. Instead of Euro I see dollars.

Vieri Verze
Updated at 2021-11-29 23:09:31 UTC 

Hello,

why I can not see my currency (Euro) in the earning tab of the app?


Thank you 

View: 986   Answer: 1

I have problem with netro pixie

Nguyễn Vinh
Updated at 2021-12-01 06:33:51 UTC 

My Pixie can't enable manual mode, when i manually launch the app it says "Pending" and it doesn't work

View: 987   Answer: 1

Yellow Triangle on every other run

arubalsky
Updated at 2021-12-01 13:44:22 UTC 

I have 2 Pixies and both are on smart schedule. However, one has been acting up and showing a yellow triangle without any explanation for every other run.


Example:


Pixie 1 - Nov 24 - Good run

Pixie 2 - Nov 24 - Good run


Pixie 1 - Nov 26 - BAD run - yellow triangle

Pixie 2 - Nov 26 - Good run


Pixie 1 - Nov 28 - Good run

Pixie 2 - Nov 28 - Good run


Pixie 1 - Nov 30 - BAD run - yellow triangle

Pixie 2 - Nov 30 - Good run


Why would this happen????  I have cameras and PIXIE 1 DID NOT RUN on 26th and 28th.


Thanks.


View: 1108   Answer: 1

Where did the start button go?

Lawrence Mantin
Updated at 2021-12-05 17:01:06 UTC 
Before the update you could water a zone on demand. Where did that feature go?
View: 979   Answer: 1

I have a lot of problems after the app is upgraded

Nguyễn Vinh
Updated at 2021-12-09 08:29:48 UTC 
i can't connect wifi for sprite 6 . product
The wifi I connect to is 2.4G, still using it normally before the app is updated

is there any way to fix this as i'm a seller and my customers are constantly responding to this but can't fix it.

View: 1113   Answer: 1

Login Error

alexepn
Updated at 2021-12-10 19:26:10 UTC 

After app update I’m not able to login. Yes, the id and password are correct. Netro, I need this fixed.

View: 947   Answer: 1

Sprite-6 connected but App says offline

Titousensei
Updated at 2021-12-12 22:51:43 UTC 

My controller Sprite-6 is connected with wifi: solid light. The Web app shows that it's running and watering fine (see attachment), but the android app (version 3.0.0) cannot connect to the Sprite-6 and always says "offline". I tried to uninstall and re-install it, but no luck. I also tried installing the iphone app on my wife's iphone, but it's the same. I don't know what's wrong, there's no error message. Is there going to be an updated version of the app to fix this issue? What can I do to resolve this problem?


View: 1293   Answer: 4

Zone danssqm ?

SCAN Tektal
Updated at 2021-12-13 18:42:06 UTC 

Can anyone explain what it means ?

View: 1137   Answer: 3

Netro Spark 16: Issue with sprinklers not firing, then not turning off

davejburton@gmail.com
Updated at 2021-12-16 01:35:31 UTC 

Howdy!

I recently purchased a Spark 16 and have wired it in to a current srinkler system which was working fine with an old Toro controller. 


The Spark is acting very unusual, compred to the old system. As per the instruction booklet, I wired 8 wires in Zone 1-8 for the 8 sprinkler zones which are being used. I then wired the 24VAC and Common wires (x3)  in without an issue.


At first, both manual, smart and program modes worked with no issue.


I then tried to run a manual start with each zone runnig for 1 minute as a test. The app seemed to not be able to turn off the manual program if I hit the stop button in the app.


The unit was acting like there was no issue (valve test and server test on the app all looked fine), but if a program was due to run, the unit woudl display that a zone was active/watering, when it clearly was not watering or active.


I then did a full reset and install of the unit, and am still having the same issue.


The sprinkler wiring has 3 common wires - if I wire them all into the left hand side C wire port on the Aprk, it seems to struggle with turning on any zones at all, but intermitterntly. If I wire two of them into the left hand side C port, and one of them into the right hand side C port, the spark cant seem to turn off the sprinklers after they have turned on.


Help! It seems to be a common wire issue, and the app/unit also seems to be buggy.

View: 953   Answer: 1

Whisperer sensor flashing blue

Lyndon Whyatt
Updated at 2021-12-22 19:53:57 UTC 
I reset my Whisperer sensor by following the reset instructions and on restart it flashed white. I added the sensor via the app but it didn’t produce a WiFi signal and I couldn’t connect to it in Settings on my iPhone. After a while it flashes dark blue. 

What is happening and how can I fix it?
View: 1073   Answer: 1

Manual recurring programs

Mark Johnston
Updated at 2021-12-23 23:56:32 UTC 

Merry Xmas everyone


I am trying to set up a recurring program that all my zones are watered for 15 minutes each every second day as there is currently a summer heat wave in New Zealand. However when I set the program up it does not show n the schedule. Is there a special trick to saving manual recurring programs??

View: 1001   Answer: 1

2 programs scheduled on one day

paul hewitt
Updated at 2021-12-24 05:21:45 UTC 

Hi


I added an afternoon program after the morning one had run to run daily as very hot over next few days. After setting it up I went into schedule to make sure it was there and all that appears on the day is the morning schedule with a yellow triangle with exclamation mark instead of the usual tick to say it was done. I did see it running the morning schedule.


Why doesn't the afternoon schedule show up as well as the morning one?


Paul

View: 1027   Answer: 1

Whisper at 0%

Darren Cassar
Updated at 2021-12-27 09:00:28 UTC 
My Whisper - Grass has been showing 0% power for the past few days.  It was overcast for a while so I thought that was the culprit but it has been sunny for the past 3 days and still showing 0%
View: 960   Answer: 1

Master valve issue.

Danny L
Updated at 2021-12-29 04:13:11 UTC 
Hi. 
My systems master valve is turning of 2.5 min into a watering session. 
The zone timer keeps counting down but the master valve turns of early and won’t restart. 

This is happening to all zones

If I shut down the app and restart, it works for the 2.5 min and shuts down again. 

I was wondering if there had been a software update ?

Thanks. 

View: 1112   Answer: 1

App Crashes on login iOS 15.1.1

Jamie Campbell
Updated at 2021-12-29 10:45:55 UTC 

Hello,


Every time I go to login to the app, it crashes back to the iOS Home Screen. I’m running iOS 15.1.1 on an iPhone mini.


Can you help?

View: 1026   Answer: 2