i have google home assistant and have linked the netro sprite. No problem on this for the past few months but today I  noticed that when I ask google to talk to netro home, google assistant would not respond and say netro home is no longer available.

I tried to re link netro on my google assistant and is able to do so without issues, yet during the command, I still get the same error that netro home is no longer available.

Any advice.

thank you.

I have noticed recently that my lawn has been dry. When looking at the app, it states that the schedule ran successfuly. I decided to test manually today and have noticed that even thougit says it is watering, it is not. I would estimate at least a two weeks that it has not ran. Also had a bunch of offline online notifications. I completely disconnected and reconnected from power and still no luck.

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When I tried to water a single station I could not change the time away from 5 minutes. Some stations allow me to change the time but others will not.

What can I do to change a single station to greater than 5 minutes?

Do the netro tells me my my sprinkle head is broken

Hello, I am currently trying to winterized my sprinkler heads. I am trying to run each set of sprinklers manually giving time between each zone to allow the compressor to repressurize. The Home Screen in my Netro app does not have a “play” button allowing me to run each zone manually… what gives?? I feel like there must be something I am missing otherwise this app isn’t very well designed. I am aware there is a winter run program, however it doesn’t allow me to set times between zones to allow the air compressor to repressurize, please help!

I upgraded to a new iPhone and now when I log into Netro no systems appear. I have two irrigation systems functioning but they do not appear in the app

I am trying to set water restrictions. My watering days are Tuesday Thursday and Saturday before 6:00 a.m. or after 6:00 p.m. I set up watery restriction on the app but it is not working correctly because right now it's set to water on Fridays and I don't know what I'm doing wrong

Is there a way to transfer the account which is already set up and working to a new home owner?  I know we can reset the system and let them build from scratch but it would be easier to transfer the current settings to a new owner.

I can't connect to Google

Hi there,

My problem is that I change the watering time to 5min manually for each zone, but the actual watering time is the previous 1min, even when the app shows the new 5min watering. Also after restarting the app it is always goes back to previous 1 min. 

It seems the app doesn't save the new settings. 

Thanks in advance!

I use my on a Bonsai tree inside , how can I recharge the battery, I’ve placed it facing a light bulb and tried to charge by placing it outside for a afternoon but it still says 0% battery 

Should I stop irrigation during Winter? Or let the smart irrigation decide.

I have updated the app and reset my Netro Sprite and still have the same issue. In manual watering Zone 2 stops after 3mins despite I set 10 mins. 

I have no idea what to do now!

Hello.

I can’t see the manual run option any longer since the app seems to have updated.  Where has it gone please?

Can you run two zones at once? 

The home page does not show the usual info

- no info from whisperer which is working (blue light)

- no info from the controller which is also  working (solid green light)

Deleted the App and installed it again

Nothing changed

The app interface just changed and I can’t see how to do a manual zone start. The play icon isn’t there. 

Are there any issues with the Netro forecast function. I'm on the Beta version 3.0.0 and mine is not showing the forecast. The last data that was present was yesterday(Nov 6). 

Erreur 4847 ? C'est quoi

I wanted to do a blowout for the winter . It was rainy today and i manually put the zone on . No water was coming out , the heads did not pop out , but the timer was counting down . Is this because it was raining ? How do i override that